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Firefox Crashes On Me Every 30 Minutes! Please Help.


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3 replies to this topic

#1 CYANiDE

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Posted 20 February 2008 - 01:10 AM

Well, for the past week or two, my FF has been on the fritz. It crashes on me every half hour or so, and it gets frustrating, especially if I'm downloading files. I honestly have no idea where to start to solve this, so any help would be appreciated.

Thanks in advance!

Edited by CYANiDE, 20 February 2008 - 01:11 AM.

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#2 jhsmurray

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Posted 20 February 2008 - 05:14 AM

I would scan for malware. You could try these online ones:

-----------------------------------------------------
TrendMicro™ HouseCall Java Scan
  • Please go HERE to run the Trend Micro™ HouseCall Scan.
  • Click Scan now. It's free!
  • Read and put a Check next to Yes I accept the terms of use.
  • Click the Launching HouseCall>> button.
  • If confirmed that HouseCall can run on your system, under Using Java-based HouseCall kernel click the Starting HouseCall>> button.
  • You may receive a Security Warning about the TrendMicro Java applet, click YES.
  • Under Scan complete computer for malware, grayware, and vulnerabilities click the Next>> button.
  • Please be patient while it installs, updates, and scans your system.
  • Once the scan is complete, it will take you to the summary page.
  • Under Cleanup options, choose clean all detected infections automatically.
  • Click the Clean now>> button.
  • If anything was found you may be prompted to run the scan again, you can just close the browser window.
-----------------------------------------------------
Also, here is another scan you can try:
http://onecare.live.com/site/en-us/center/howsafe.htm (requires IE; works with most Windows systems but is currently only in Beta with Vista)

[edit]
Forgot to ask, but have you tried other browser software and haven't run into this problem?

Edited by jhsmurray, 20 February 2008 - 05:17 AM.


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#3 Falu

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Posted 20 February 2008 - 07:59 AM

Hi CYANiDE, :thumbsup:

Read this article FireFox crashes; hope it helps!!

If it doesn't follow all the steps found in this topic: Preparation Guide for use before posting a HijackThis Log , and wait for a helper.

#4 CYANiDE

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Posted 20 February 2008 - 09:59 AM

I'm currently scanning with TrendMicro and will then do so with the Windows thing. If that doesn't help, I'm going to continue using IE7 (being doing so for a day), since it is not crashing on me at all.

[Edit - 11:56PM EST]
TrendMicro found:
Troj_Generic.A
Adware_MEMWATCHER
HTTP Cookies

I've removed all these and will be scanning with the Windows scanner now.
[End Edit]

Edited by CYANiDE, 20 February 2008 - 11:57 AM.

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