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My Explorer Is Crashing All The Time And Very Slow

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5 replies to this topic

#1 Esquir3


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Posted 19 February 2008 - 09:28 PM

Hello i was wondering if you are able to help me with a problem i'm having.
My operating system is Window XP Home edition. Using IE.
I began to have these problems a couple of days ago, my web pages would start to load very slowly and sometimes would stall and crash. Popups started to appear more and more as time went by and more frequently.

I'm not sure what i was downloading at the time but when it happened my Avast antivirus picked up something called winvsnet.exe. After that it prompted me to install something and place a unremovable icon on my desktop. Later on it made my desktop all blank and continued to open an unlimited number or IE pages.

I looked up winvsnet.exe and found a programme called PrevxCSI. I ran the programme and found that i also had a trojan called Vundo as well as some generic.Malware. At this point i havent got a clue on what i am suppose to do to clean this up so i deleted the winvsnet.exe file which was in my windows folder ( can't remember where ) and i've rerun prevxcsi which doesn't show it anymore but i feel it still may be on my system.
The 7 files it still lists and unable to delete them are:
C:\WINDOWS\system32\xxyvsro.dll Generic.Malware
C:\WINDOWS\system32\pmnolkh.dll Generic.Malware
C:\WINDOWS\system32\sstqo.dll Trojan.Vundo
C:\WINDOWS\system32\jkmdagry.dll Trojan.Vundo
C:\WINDOWS\system32\iwbqmvpx.dll Trojan.Vundo
C:\WINDOWS\system32\rafnauby.dll Trojan.Vundo
C:\Program Files\Common Files\Yazzle1281OinAdmin Generic.Malware ( Can't find the folder nor see whats after it)

I've also ran spybot and its list alot of things but have fixed the ones that it has automatically ticked and left the ones that isn't.
I've also got hijack.

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#2 boopme


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Posted 19 February 2008 - 10:05 PM

Hi Esquir3 Welcome to the forum
Following this should remove the infection.

NOTE: all blue wording are links to instructions
First you will need to follow the instructions in our Tutorial
How To Remove Vundo/Winfixer Infection
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining.

Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opers browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt
Click Exit on the Main menu to close the program.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.

Please ask any needed questions,post log and Let us know how the PC is running now.
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#3 Esquir3

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Posted 20 February 2008 - 10:42 AM

RUNDLL Error loading C:\WINDOWS\system32\iwbqmvpx.dll. The specified module could not be found always turns up on my startup but apart from that its running very smooth. Thank for the help so far :thumbsup:.

SUPERAntiSpyware Scan Log

Generated 02/20/2008 at 03:35 PM

Application Version : 3.9.1008

Core Rules Database Version : 3406
Trace Rules Database Version: 1398

Scan type : Complete Scan
Total Scan Time : 00:42:44

Memory items scanned : 158
Memory threats detected : 1
Registry items scanned : 3958
Registry threats detected : 32
File items scanned : 41963
File threats detected : 10

Adware.Vundo Variant
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{BEF2DA71-65AA-405C-A671-D7122C98B263}
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D85530E8-D39D-49D0-9F36-300D594556D2}

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{4A3F1D05-EC20-4E23-AD4D-0C574A1198CB}

Trojan.Unknown Origin

Adware.ClickSpring/Outer Info Network

Malware.LocusSoftware Inc/BestSellerAntivirus



Edited by Esquir3, 20 February 2008 - 10:44 AM.

#4 quietman7


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Posted 20 February 2008 - 01:54 PM

The RunDLL "Error loading..."..."specific module could not be found" message usually occurs when the .dll file(s) that was set to run at startup has been deleted and it becomes an orphaned registry entry. Windows is trying to load this file(s) but cannot locate it since the file was removed during an anti-virus or anti-malware scan. However, the associated registry entry remains and is telling Windows to load the file when you boot up. You need to remove this registry entry so Windows stops searching for the file when it loads.

To resolve this, download Autoruns, search for the related entry and then delete it.
  • Create a new folder on your hard drive called AutoRuns (C:\AutoRuns) and extract (unzip) the file there. (click here if your not sure how to do this.)
  • Open the folder and double-click on autoruns.exe to launch it.
  • Please be patient as it scans and populates the entries.
  • When done scanning, it will say Ready at the bottom.
  • Scroll through the list and look for a startup entry related to the file(s) in the error message.
  • Right-click on the entry and choose delete.
  • Reboot your computer and see if the startup error returns.
Then if there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.

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#5 Esquir3

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Posted 21 February 2008 - 07:40 AM

Thank you and done all the above , not getting the error startup anymore.

#6 quietman7


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Posted 21 February 2008 - 08:14 AM

Your welcome.

To protect yourself against malware and reduce the potential for re-infection, be sure to read:
"Simple and easy ways to keep your computer safe".
"How did I get infected?, With steps so it does not happen again!".
"Best Practices - Internet Safety for 2008".
"Hardening Windows Security - Part 1 & Part 2".
"IE Recommended Minimal Security Settings".
"Block Unwanted Parasites with a Custom Hosts File" - Instructions for the MVPS HOSTS File

Edited by quietman7, 21 February 2008 - 08:15 AM.

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