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Windows Update Failure


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#1 ChuckAmuck

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Posted 19 February 2008 - 04:08 PM

Hiya, gang. I've been trying to install some Windows Updates, but every time I try it, it says all of them have failed and I get a message telling me "some of the updates could not be installed." Updates have been installing fine until now so I don't know what the problem could be. I have no re-installed XP and all of my programs are legit and authenticated. There are also no viruses or spyware on my computer, thanks to AntiVir, Spybot, SpywareBlaster, AdAware, and NoScript. The updates that are failing are as follows:

Security Update for Office 2003 (KB945185)
Security Update for Microsoft Office Publisher 2003 (KB946254)
Update for Outlook Junk Email Filter 2003 (KB944941)
Security Update for Microsoft Works Suite 2005 (KB943973)
Security Update for Microsoft Office Word 2003 (KB943983)
Update for Outlook 2003 (KB943649)

I've tried the methods at this page: http://support.microsoft.com/kb/943144, but neither worked (method #2 wasn't even necessary since it's already installed).

Can anybody help me?

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#2 t3s

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Posted 19 February 2008 - 04:11 PM

Hey Chuck.

If their suggestions havn't worked for you I would suggest reinstalling Microsoft office.

Edited by WlkingMan, 19 February 2008 - 04:11 PM.


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#3 hamluis

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Posted 19 February 2008 - 05:01 PM

....and/or updating it for applicable SRs and patches.

Louis

#4 ChuckAmuck

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Posted 19 February 2008 - 06:08 PM

Thanks for your replies. I will attempt re-installation (assuming I can find the disc).

Regarding SRs and patches, where would I get those?

#5 hamluis

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Posted 19 February 2008 - 06:21 PM

MS Office website or MSUpdate (replaces WinUpdate for users who also have Office products and elect to combine the two).

http://office.microsoft.com/en-us/download...=CL100570421033

http://www.update.microsoft.com/windowsupd...t.aspx?ln=en-us

Louis

#6 ChuckAmuck

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Posted 19 February 2008 - 06:39 PM

Well that didn't work, lol! It said the update could not be applied.

Actually, I've been meaning to buy a newer version of Office, anyway. Maybe this is just the kick in the pants I needed to get out and do it. :flowers: If you have any more suggestions, though, they will be much appreciated. :thumbsup:

Thanks for your help, guys!

~~~Chuck

#7 hamluis

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Posted 19 February 2008 - 06:46 PM

Did you uninstall/reinstall Office?

It tends to become corrupted and malfunction...the cure is the uninstall/reinstall routine (often).

Louis

#8 ChuckAmuck

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Posted 19 February 2008 - 07:14 PM

I can certainly uninstall, but I'm having difficulty locating the discs I used to actually install it. I don't know if I left it back at my mom's place or if it's buried under something over here. I'll keep looking around here and there, but I'm not very concerned about it. If it was something I could easily fix, that would have been fine, but if it involves uninstalling and re-installing, I'm just gonna go ahead and get a later version like I've been planning to do for months.

Good to know about the uninstall/reinstall routine. I'll certainly do it often once I get Office 2007. Oh, and, of course, I'll try not to lose the actual software. :thumbsup:

Thanks again!

~~~Chuck




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