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Buttonredirect Takes Over Computer On Internet

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#1 Vintage Man

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Posted 18 February 2008 - 08:54 PM

I am not sure if this is the correct forum for this topic.If wrong please redirect. Thanks
I have a Compaq/HP Media Center computer w/2 GB hard drive, and 100mg RAM Windows XP Home/ SP2 with latest updates. I had Notron security suite but after it lapsed I uinstalled the program with the add/remove function, and installed AVAST antivirus, and activated the Windows Defender feature. Shortly after all this I started to get a "Compaq buttonredirect" screen which wanted me to program the buttons on my keyboard. This screen would override whatever I was doing at the time. The screen would change sizes, and locations on the desktop making it hard to close, and would sometimes go to a tab entry where I would have to click to close it, or it sometimes would let me close by Clicking the red close X upper right of window. But it still came right back even after I closed it. And to add insult to injury a "find files" screen would sometimes appear along with or seperately from the buttonredirect screen. I have SpyBot installed and it tells me all is well. AVAST shows no problem, and Windows Defender (Firewall) does not show a problem. I have AutoRun also and cannot find this program/file to remove. I tried to use system restore but to no avail, still have the problem. I really don't want to use a destructive restore and reformat my computer as I have many programs I don't want to lose. I'm not sure if this is a virus, or, as has been suggested, an unwanted program. Whatever it is it is making it almost impossible to use the Internet, and occassionally my offline work. I cannot seem to stop it.

HELP...any help would be welcome....

Vintage Man

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#2 Orange Blossom

Orange Blossom

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Posted 18 February 2008 - 10:28 PM

Based on the answers to the questions in your other thread here: http://www.bleepingcomputer.com/forums/t/131841/problem-with-buttinredirectfiles-search-screens/

I suspect that you are infected. At this point, I would like you to scan with SUPERAntiSpyware in Safe Mode. You will, of course, install it in Normal Mode.

Download and install SUPERAntiSpyware free found here: SUPERAntiSpyware

Be sure to click on the download button to the left, not on the free trial download on the right.

Install it and double-click the icon on your desktop to run it.
It will ask if you want to update the program definitions, click Yes.
Under Configuration and Preferences, click the Preferences button.
Click the Scanning Control tab.
Under Scanner Options make sure the following are checked:
  • Close browsers before scanning
  • Scan for tracking cookies
  • Terminate memory threats before quarantining.
o Please leave the others unchecked.
o Click the Close button to leave the control center screen.
Reboot into Safe Mode
On the main screen, under Scan for Harmful Software click Scan your computer.
On the left check C:\Fixed Drive.
On the right, under Complete Scan, choose Perform Complete Scan.
Click Next to start the scan. Please be patient while it scans your computer.
After the scan is complete a summary box will appear. Click OK.
Make sure everything in the white box has a check next to it, then click Next.
It will quarantine what it found and if it asks if you want to reboot, click Yes.
Reboot into Normal Mode
To retrieve the removal information for me please do the following:
o After reboot, double-click the SUPERAntispyware icon on your desktop.
o Click Preferences. Click the Statistics/Logs tab.
o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
o It will open in your default text editor (such as Notepad/Wordpad).
o Please highlight everything in the notepad, then right-click and choose copy.
Click close and close again to exit the program.

Please post the log in your next reply.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

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