Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Iedefender?


  • Please log in to reply
5 replies to this topic

#1 arrie

arrie

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:09:13 PM

Posted 18 February 2008 - 01:48 AM

Before I start, I'd like to apologize for my ignorance, so...I apologize for my ignorance =__=;;

So, after a three day convention, I come back home and find that my computer was infected with something. My sister knows but refuses to tell me what happened, I had to find out myself.

Anyway, I start up IE and a popup shows me that I'm infected with an unkown trojan (with horrible grammar, by the way) so I start a search with Norton 360 and it tells me it detected IEDEFENDER, but it was low risk so it didn't get rid of it. I changed the settings of Norton and on the next scan it "fixed" it.

The same popup! So, I go to google trying to find a remedy and my searches become compromised.

So, I typed in "defender ie" instead and found this tutorial on your website.

I was wondering, since Vista doesn't work with some applications/programs, if that tutorial would fix my problem.

Here are some things about my Vista:
Windows Vista Home Premium
Intel® Core™2 Quad CPU @ 2.40GHz
1.98 GB RAM
NVIDIA GeForce8500 GT
32-bit Operating System

Oh, and again, Norton claims to have removed "IEDEFENDER," and that's what it says. I can bring it back if needed. It will allow that much.

Once I get the confirmation, I'll go ahead and work through the tutorial.

Thank you guys for your time!

EDIT//
My sister finally fessed up, and she told me that she pressed OK on that message that showed up claiming that there was an unkwown trojan and ran the setup for IEDEFENDER, but like I said, Norton claims it got rid of IEDEFENDER, but I'm not sure if it really is out or not (my sister also claims she got rid of it, too after downloading).

What I read about IEDEFENDER, it seems the problem just got worse >.<;;

To prevent things from happening, I'm shutting off my internet connection for now, I'll check back on this forum in a day or two.

Edited by arrie, 18 February 2008 - 02:12 AM.


BC AdBot (Login to Remove)

 


m

#2 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 50,576 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:02:13 AM

Posted 18 February 2008 - 09:12 AM

Welcome to BC arrie.

No need to apologize. SmitfraudFix is intended for Win XP/2000. For Vista, do this:

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link
  • Double-click on Download_mbam-setup.exe to install the application. If using Vista, be sure to "Run as Administrator".
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will see a message asking to update the program before performing a scan. If an update is found, the program will automatically update itself. You can press the OK button to close that box and continue.
  • On the Scanner tab, make sure the the "Perform Quick Acan" option is selected and then click on the Scan button.
  • Next, there will be a screen asking you to select the drives to scan. Leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will appear that says "The scan completed successfully. Click 'Show Results' to display all objects found".

    Posted Image
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process and, if asked to restart the computer, please do so immediatly.

Please download ATF Cleaner by Atribune & save it to your desktop. DO NOT use yet.
Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#3 arrie

arrie
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:09:13 PM

Posted 18 February 2008 - 05:50 PM

Ok, I'm done, here are the logs:

Malwarebytes' Anti-Malware 1.03
Database version: 374

Scan type: Quick Scan
Objects scanned: 25435
Time elapsed: 2 minute(s), 32 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 8
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\Interface\{48d78be5-cfb9-4b66-9ac4-96d4cf21de06} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{74d46bba-5638-473a-83b6-97e7804a7411} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\msvidc32.video (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{e76aa4da-7388-4d1e-b7e4-cc809f4e8f1b} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\AppID\{e76aa4da-7388-4d1e-b7e4-cc809f4e8f1b} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{e76aa4da-7388-4d1e-b7e4-cc809f4e8f1b} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\msvidc32.Video (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\msvidc32.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Windows\msvidc32.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.


SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 02/18/2008 at 12:41 PM

Application Version : 3.9.1008

Core Rules Database Version : 3404
Trace Rules Database Version: 1396

Scan type : Complete Scan
Total Scan Time : 00:59:25

Memory items scanned : 227
Memory threats detected : 0
Registry items scanned : 6834
Registry threats detected : 0
File items scanned : 84002
File threats detected : 13

Adware.Tracking Cookie
C:\Users\Carlos Family\AppData\Roaming\Microsoft\Windows\Cookies\Low\carlos_family@ad.yieldmanager[1].txt
C:\Users\Carlos Family\AppData\Roaming\Microsoft\Windows\Cookies\Low\carlos_family@adopt.specificclick[2].txt
C:\Users\Carlos Family\AppData\Roaming\Microsoft\Windows\Cookies\Low\carlos_family@ads.bleepingcomputer[2].txt
C:\Users\Carlos Family\AppData\Roaming\Microsoft\Windows\Cookies\Low\carlos_family@atdmt[2].txt
C:\Users\Carlos Family\AppData\Roaming\Microsoft\Windows\Cookies\Low\carlos_family@clickbank[1].txt
C:\Users\Carlos Family\AppData\Roaming\Microsoft\Windows\Cookies\Low\carlos_family@doubleclick[1].txt
C:\Users\Carlos Family\AppData\Roaming\Microsoft\Windows\Cookies\Low\carlos_family@media.adrevolver[1].txt
C:\Users\Carlos Family\AppData\Roaming\Microsoft\Windows\Cookies\Low\carlos_family@mediaplex[1].txt
C:\Users\Carlos Family\AppData\Roaming\Microsoft\Windows\Cookies\Low\carlos_family@msnportal.112.2o7[1].txt
C:\Users\Carlos Family\AppData\Roaming\Microsoft\Windows\Cookies\Low\carlos_family@questionmarket[1].txt
C:\Users\Carlos Family\AppData\Roaming\Microsoft\Windows\Cookies\Low\carlos_family@specificclick[2].txt
C:\Users\Carlos Family\AppData\Roaming\Microsoft\Windows\Cookies\Low\carlos_family@statcounter[1].txt

Trojan.Downloader-GRDMgr
C:\WINDOWS\SYSTEM32\GRDMGR.EXE



#4 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 50,576 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:02:13 AM

Posted 19 February 2008 - 08:05 AM

How is your computer running now? Any more signs of IEdefender or other malware issues?
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#5 arrie

arrie
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:09:13 PM

Posted 23 February 2008 - 01:48 AM

Nope, my computer is running normally now. There are no signs of the popup or compromised google searches. Oh, and there doesn't seem to be any more malware issues (unless the signs are so subtle that I can't see them =__=;;). I didn't even know such a thing existed!

So...I guess it's safe to say my computer is fully recovered? Either way, thank you lots for even helping me!!! And thank you for curing my computer!!!

Hopefully I won't be back posting in this part of the forums ^^;;

#6 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 50,576 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:02:13 AM

Posted 23 February 2008 - 11:43 AM

Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.

.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users