Posted 17 February 2008 - 09:38 PM
I'm pretty sure there are infected files on my laptop. I use AVG (the free addtition), i was using Zone Alarm but i then installed BT Broadband which tried to install Norton Antivirus on my laptop, which I declined but somehow in the process my Zone Alarm Antivirus was deleted even though the other components of Zone Alarm (such as the fire wall and pop-up blocker) remained. I have to admit that being slightly backwards when it comes to computer programmig I didnt realise until after a week or so Windows informed me I had no anti virus working on my computer. Therefore, I installed AVG but it kept telling me that my internal antivirus database was out of date even after i updated it and restarted the computer. That problem is however fixed now, it shows the internal virus database as up to date. However during a scan AVG found 2 infected files in my laptop. However, when it tried to treat them it couldnt. I expected them to be safely in the virus vault but they weren't and when files are scanned they are still there! I dont know if it is related but when i try to stream video from channel4.com and itv.com I am told that my DRM is out of date or something but my Media player shows that it has updated them. I have even been to the Microsoft website and updated it manually. Can this problem be fixed? Please help me!!!! I really need my laptop as I am a student and really cannot afford to buy a new one!