Posted 17 February 2008 - 06:48 PM
First, let me start by apologizing if I've posted in the wrong area. This is my first time posting in this forum, or any forum for that matter. I am attempting to find help with a problem that is extremely aggravating, as I'm sure most problems are.
The problem that I am encountering is with Windows Installer. I have found that I have the latest version, from what I have read on the internet anyway. Of course, I could be wrong, it wouldn't be the first time. I have version 3.1. The problem I have is when I shut down, I am receiving an error message when it states that I am uploading updates. The problem is that when it is uploading these updates, I get a message that says "The instruction at 0x008x1113 reference memory at 0x003a3f68. The memory could not be read." This only happens at shutdown. Never while I'm using my computer. It also states "msiexec" I have researched the problem online and found numerous other people who are having a problem with a code the same, different numbers obviously but their codes are all with svchost.exe not "msiexec" as mine is.
The difference I have found with everyone else who has posted their problems is that they have a problem installing programs, I do not. I do not have a problem using my system either, as they do. The only thing that is similar is the error message and that it hangs at shutdown. (Sorry for the lengthy post and if it is in the wrong area. Thanks for any help!)