Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


Trouble with IE

  • Please log in to reply
4 replies to this topic

#1 Chemical


  • Members
  • 2 posts
  • Local time:11:44 AM

Posted 11 March 2005 - 05:40 PM

Hi. Sorry if this sounds a bit.. er.. newbie-ish, but I'm only 12, and having some problems with my PC. This is probably in the wrong forum, too. :thumbsup:

First off, I can't save any images in their original formats, when I go to websites and things, so I can't save any .gif animations that I might want to mess with.

Second, when I try to View >> Source on any webpage, it doesn't do anything.

I tried clearing my history and deleting cookies, but it didn't do anything, so some help would be appreciated.

Thanks. :flowers:

PS: I have the application Care20.exe running in task manager, and I can't close it. I'm thinking it's some sort of virus or worm, but I'm not sure how to get rid of it. It used to run Care20 and Care21, so if I closed both, they'd stop running, but now it's just 20 by itself. Anyone know about this?

Edited by Chemical, 11 March 2005 - 05:42 PM.

BC AdBot (Login to Remove)


#2 phawgg


    Learning Daily

  • Members
  • 4,543 posts
  • Location:Washington State, USA
  • Local time:08:44 AM

Posted 11 March 2005 - 06:05 PM

Hi, Chemical

From your careful desription of the problem, it seems
like you may have malware on your PC.

Malicious software (malware) can be virus, trojan, keylogger, worm, or anything
that is loaded to your computer under suspicious circumstances.
Meaning, the people who do it, don't want you to know.

It doesn't do you any good.
Just messes up your PC.

I want you to read about how to post a HikackThis log (HJT).
HJT is a small program that shows what is going on.

We read & study the report.
It will give us an indication of what kind of computer you have,
what updates & windows OS (operating system) are involved,
what your browser(s) are and the level of update patches they
have to defend against problem files.

Internet Explorer is probably your browser.
There are others people use.

The tutorial will explain how to run the small program,
how to post the report and where to post it.

It will take a day or so to get back to you.
We will post a reply to the same place you post your HJT log.

You'll learn more that way.
We'll explain exactly what you need to do one step at a time.
You may need to download other programs, and run them, too.
We'll know when you post the report.

The link:

You will read that we want you to run a couple anti-spyware programs first.
Doing that will make sure whatever they can't eliminate, we will using HJT.

Each of them is fairly simple.
Download each, install them & make the update first, before you run the scan(s).
(click to get to the download site)
Use Spybot S&D 1.3 & Update
Use Lavasoft Ad-Aware Personal SE 1.05 & Update

Using Spybot - Search & Destroy to remove Spyware from Your Computer
Using Ad-Aware SE to remove Spyware & Hijackers from Your Computer

I don't think you'll have any problem.
The main thing is to let them fix (by deleting) any problems they find,
and then run the HJT so you can post the log.

Take your time.
No hurry, no worry.


Edited by phawgg, 11 March 2005 - 06:16 PM.

patiently patrolling, plenty of persisant pests n' problems ...

#3 Chemical

  • Topic Starter

  • Members
  • 2 posts
  • Local time:11:44 AM

Posted 11 March 2005 - 06:19 PM

Thanks for replying. :thumbsup:
I'll try that out, I've seen a lot of links to HJT around.

I'm pretty sure my dad's installed Ad-Aware on this computer, I'll try running that. He might've installed Spybot, too, but I'm not sure. I'll have to check it out..

#4 jgweed


  • Members
  • 28,473 posts
  • Gender:Male
  • Location:Chicago, Il.
  • Local time:11:44 AM

Posted 12 March 2005 - 01:02 AM

If either Ad-AwareSE or Spybot are installed, don't forget to check for updates before running them. Once you have fixed your HJT log's problems, if the problems continue, then we can pursue other options for fixing your download problems.
Whereof one cannot speak, thereof one should be silent.

#5 Enthusiast


  • Members
  • 5,898 posts
  • Location:Florida, USA
  • Local time:11:44 AM

Posted 12 March 2005 - 04:24 PM

Even if Adaware and Spybot were installed in the past, new versions of the scan engines on both probably need to be updated - the programs need to be updated, not just definition file updates.

Check to see that you have the most current versions of these Anti-Spyware programs and get the Microsoft Beta Anti-Spyware program as well.

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users