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Live Messenger Keeps Crashing.


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#1 tigerlily

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Posted 16 February 2008 - 08:26 AM

Hi all,


I'm having serious problems with my messenger.... It logs in fine on all the accounts, but for some reason it keeps crashing.

I get a message saying that Messenger has encountered a problem and needs to close. Sometimes it will do this as soon as it logs in, sometimes it doesn't do it until you click on a contact to talk to them. It's got to the point where i can't use it at all on my main account. There are other accounts on there - one of which works fine (at the moment) but the others are becoming increasingly unstable too.

I don't know whether it is caused by a virus or by something else. I run virus scans every week which comes up clear. I use McAfee internet security suite.

Not sure what other info will help.




Can anyone help?


Thanks in advance.

Julie

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#2 Queen-Evie

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Posted 16 February 2008 - 09:46 AM

The first thing to try is uninstall then reinstall the program.

#3 tigerlily

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Posted 16 February 2008 - 10:04 AM

ok i'll try that. thanks




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