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Itqnh.dll & Xhp976d.sys, Can Not Resolve


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1 reply to this topic

#1 yanz77

yanz77

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Posted 16 February 2008 - 06:55 AM

Hi guys,

avg detected trojan horse generic6 in windows\system32\itqnh.dll

the other one is trojan horse generic9 in windows\system32\drivers\xhp976d.sys

can not delete the two files even in safe mode

i scan the pc using hijackthis and the result is as below

any suggestions?

thanks first.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:05:39 PM, on 2/16/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\savedump.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\a-squared Free\a2service.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\NUS-VPN\cvpnd.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\conime.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\userinit.exe
C:\WINDOWS\system32\wscntfy.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: StumbleUpon Launcher - {145B29F4-A56B-4b90-BBAC-45784EBEBBB7} - C:\Program Files\StumbleUpon\StumbleUponIEBar.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: InlineSearchHandleHotKey - {B6FFE2AE-4D12-451F-B457-FE6125FFB1CF} - C:\Program Files\IEForge\Inline Search\InlineSearch.dll
O2 - BHO: ZoneAlarm Spy Blocker BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O3 - Toolbar: StumbleUpon Toolbar - {5093EB4C-3E93-40AB-9266-B607BA87BDC8} - C:\Program Files\StumbleUpon\StumbleUponIEBar.dll
O3 - Toolbar: ZoneAlarm Spy Blocker - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O4 - HKLM\..\Run: [ToolKit] ; "C:\Program Files\SeagateToolkit\Toolkit.exe" -L -S /silent
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] ; stsystra.exe
O4 - HKLM\..\Run: [QuickTime Task] ; "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [PHIME2002ASync] ; C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] ; C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [Persistence] ; C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [MSPY2002] ; C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [MsgCenterExe] ; "C:\Program Files\Common Files\Real\Update_OB\RealOneMessageCenter.exe" -osboot
O4 - HKLM\..\Run: [Microsoft Pinyin IME Migration] ; C:\PROGRA~1\COMMON~1\MICROS~1\IME12\IMESC\IMSCMIG.EXE /INSTALL
O4 - HKLM\..\Run: [iTunesHelper] ; "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ISUSScheduler] ; "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ISUSPM Startup] ; C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [IMJPMIG8.1] ; "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IgfxTray] ; C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [IAAnotif] ; C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
O4 - HKLM\..\Run: [HotKeysCmds] ; C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [DMXLauncher] ; C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] ; "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] ; "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\RunOnce: [itqnh] %systemroot%\system32\Rundll32.exe %systemroot%\system32\itqnh.dll,DllUnregisterServer
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] ; "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [updateMgr] ; "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [MsnMsgr] ; "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] ; C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Global Startup: National University of Singapore NUS-VPN Client.lnk = C:\Program Files\NUS-VPN\vpngui.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: StumbleUpon PhotoBlog It! - res://StumbleUponIEBar.dll/blogimage
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O15 - ESC Trusted Zone: http://*.update.microsoft.com
O16 - DPF: {00134F72-5284-44F7-95A8-52A619F70751} (ObjWinNTCheck Class) - http://activeupdate2.nus.edu.sg/officescan...ll/WinNTChk.cab
O16 - DPF: {08D75BB0-D2B5-11D1-88FC-0080C859833B} (OfficeScan Corp Edition Web-Deployment SetupIniCtrl Class) - http://activeupdate2.nus.edu.sg/officescan...ll/setupini.cab
O16 - DPF: {08D75BC1-D2B5-11D1-88FC-0080C859833B} (OfficeScan Corp Edition Web-Deployment SetupCtrl Class) - http://activeupdate2.nus.edu.sg/officescan...stall/setup.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecal...ivex/hcImpl.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) -
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {5EFE8CB1-D095-11D1-88FC-0080C859833B} (OfficeScan Corp Edition Web-Deployment ObjRemoveCtrl Class) - http://activeupdate2.nus.edu.sg/officescan.../RemoveCtrl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1190883756655
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1190883744795
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = stu.nus.edu.sg
O17 - HKLM\Software\..\Telephony: DomainName = stu.nus.edu.sg
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = stu.nus.edu.sg
O21 - SSODL: prodigy1 - {094F6C29-858D-4BA9-8C45-53A7AA700509} - newsystem25.dll (file missing)
O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - C:\Program Files\a-squared Free\a2service.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\NUS-VPN\cvpnd.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 10060 bytes

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#2 RichieUK

RichieUK

    Malware Assassin


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  • Local time:07:05 AM

Posted 24 February 2008 - 05:56 AM

Welcome to the BleepingComputer HijackThis Logs and Analysis forum.
My name is Richie and i'll be helping you to fix your problems.

Apologies for the late response,as i'm sure you can appreciate we are extremely busy.

If you've already recieved help at another forum and your issues have been resolved,or you're presently recieving help elsewhere then please let us know.

If you have not followed the info in the link below prior to posting your log then please do so now:
Preparation Guide for use before posting a HijackThis Log:
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

If you still require help,please post a new Hijackthis log into this topic in your next reply.

Also post a detailed description of the issues you're experiencing.

*Note*
Post all reports/logs directly into this topic,not as attachments or inside code boxes,thanks.
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