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Can Not Go To Add/remove Programs And Uninstall


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#1 DesJug

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Posted 15 February 2008 - 03:48 PM

I know 100% this has to be due to a virus, my problem is this is a nasty virus. The only anti virus I have is Spy Bot Search and Destroy, I've tried downloading other anti viruses two of which have actually given me viruses (One of which I can't get rid of). For about 3 to 4 months now I've been getting "Window Security Alert" messages that state "Warning! Potential Spyware Operation! Your computer is making unauthorized copies of your system and Internet files. Run full scan now to prevent any unathorised(Yes thats how its spelled in the message) access to your files! Click YES to download spyware remover ..." After seeing this I attempted to go to add/remove programs to see if I can fix the problem. I in turn got "This operation has been canceled due to restrictions in effect on this computer. Please contact your system administrator" the problem there is I am the system administrator. Shorty after this I tried to do a system restore/format only to find that my restore option has been compromised and I now get "System failure" blue screen when hitting f8 to load it.

I doubt much can be done. I've also been unable to install things or play games like World of Warcraft, Ventrilo, etc. Also I'm willing to suspect the virus came from a porn site. I hope this helps, I'm getting tempted to just trash my hard drive and buy a new one.

Edit: My system is Windows XP if that means anything. (I was a bit confused when I originally posted this)

Mod Edit: Topic moved to more appropriate forum~ TMacK

Edited by DesJug, 15 February 2008 - 05:18 PM.


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#2 boopme

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Posted 16 February 2008 - 12:59 AM

Hello and welcome Spybot is not a real antivirus program. It is a good program to have tho.
Please go here and download ,install, update and scan your PC. All are free
Freeware Replacements For Common Commercial Apps
I suggest you try Antivir (for antivirus) and SuperAntiSpyware for antispyware.
Perform the scans from safe mode.

Safe Mode Using the F8 Method

Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode.
Do whatever tasks you require and when you are done reboot to boot back into normal mode

Let us know how you make out and ask any questions.
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