Motherboard: Gigabyte GA-P35-DS3L
Memory: 2x 1GB Ballistix (on QVL)
Hard Drive: 500GB Seagate 7200.11
Video Card: MSI 8800GT
PSU: 630W Raidmax
OS Version: Windows XP Pro 32 bit, 5.1.2600 Service Pack 2 Build 2600
Firewall: Zone Alarm
The computer is almost exactly two months old, and was running perfectly up until this point when, as stated, it crashed seemingly randomly and never stopped crashing since.
The first error I was not around for. I came back to my computer to find it was in an infinite BSOD-reboot loop, where it would clear POST and the Windows splash screen would pop up for about three seconds followed by an instant BSOD. It probably was going on for a good 20-30 minutes before I stopped it, which I did by completely powering down the system and then restarting. When Windows loads, it pops up the message 'Windows has recovered from a serious error'. I send the error report and it says everything is unknown except that it was caused by a driver, but doesn't know which driver. I figured it must have been a random thing, because I hadn't updated any drivers since first building the computer, and the last Windows update I did was a couple weeks ago. Everything ran normally, so I let it be... for about ten minutes, after which it happened again.
The first thing I thought was it might be a virus, even though I only use online email and scan everything I download (not much). About 30 minutes into the virus scan, it crashed again. I couldn't read the error code cause the BSOD went by too fast, but I quickly found out how to make it stay, and also learned of the Event Viewer. I looked up all the different errors... but I seemed to have misplaced the sheet I wrote all the early error codes on; I do remember that each one was different not just in the parameters, but also the error code, and the messages at the top were things of the nature IRQL problems, GREATER_THAN_EQUAL_TO, etc (sorry to not be more specific here). All the errors happened after various amounts of uptime, during many different activities. It crashed in safe mode too.
I managed a full virus scan, and it didn't detect anything. The only recent thing I installed was Firefox update to 18.104.22.168, so I deleted that to no avail. I didn't notice until I pulled up the Event Viewer that there were disk errors too:
Source: ntfs; Category: Disk; Event 55; The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume C:
After a couple more crashes this started happening immediately after POST:
STOP: c0000221 Unknown Hard Error
After that, shortcuts started disappearing from the control panel and start menu. Error reports to Microsoft became corrupted too. Things were unstable. I decided to just reformat to see if this was a software or hardware. I deleted the partitions and wiped the disk, and then reinstalled Windows. And everything ran fine. I installed audio and video drivers and everything ran fine. Installed Zone Alarm and NOD32, and everything ran fine. I ran windows update, and everything ran fine. I rebooted several times and let it sit all day idling, and there were no problems. No errors in the Event Viewer, so I started loading things back on. First thing was ntune (from nvidia, it didn't cause problems in the past two months), then Firefox, then Steam (which I left on all night to redownload everything). Woke up today, to check on everything, and found it recovered from one serious error, but then loaded Windows and idled for a couple hours. The error being:
0x0000001a (0x00000780, 0xc0695958, 0x812baab4, 0x000004c0)
Microsoft error reporting said the cause was a device driver. Unlike the pre-reformat errors, my video card stopped responding. Device manager has it flagged with an exclamation, and said:
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Also, just now, there is another message in Event Viewer for (ntfs, disk, event 55). Firefox crashed, but the computer is still running. If it acts like before, it will soon crash and I'll have another STOP error to give here.
I'm not sure what is just a symptom and what is the cause. Everything running perfectly for two months and then suddenly doing this seems more likely to be a hardware problem, especially since I reformatted and it still occurs. Unless it has something to do with Firefox 22.214.171.124, is seems like it is either my video card or my hard drive. The PSU is another thing, but I really have no idea what problems with those look like. My next step would be to go to nvidia for a new driver and do a memory test, but I'm going to wait for some responses.
Edited by 1, 15 February 2008 - 05:36 PM.