Posted 14 February 2008 - 02:49 PM
I am having a problem with my new computer.
It is about 2 months old. Here are the specs:
Sony VGN-FZ290 laptop
Windows Vista Home
2.00 GB RAM
2.2 GHz Intel Core 2 Duo
160 GB Hybrid Hard Drive with 250 mb flash memory
The problem started when installing new windows updates. During the period when the updates were downloading but not installing, I lost internet capability for just the internet browsers. I could still play an online game and I was still connected to my instant messaging service. The other computer on this wireless network was connected without any errors.
I restarted the computer to install the updates. They installed correctly and the computer restart. The updates were configuring for a long amount of time, and the computer restart.
Since then, I tried to load windows, to no avail. I tried repairing the computer with the default repair methods included with windows, which did not help.
I re-installed windows without formatting the hard drive. The system loaded windows, but a lot of the windows programs (explorer, defender) failed and began a loop of failing and restarting. Thinking this was a virus or spyware, the only solution I could attempt without incurring any more errors was to format the hard drive and re-install windows again.
This time the system loaded fairly well. There were still some errors with explorer, which seemed to follow the same loop of failing and restarting. I could access programs that did not directly use explorer (firefox) and re-installed many of the drivers for my laptop.
This morning, I restarted my computer, and I have not been able to load windows again, even after running many of the repair options on the windows install disk. The error that pops up after failing to load windows is:
Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:
It gives me the options to load into the various Safe Modes, Normal Mode, and Last Known Configuration, all of which do not load windows and bring up the same screen again.
After several cycles of trying to load my computer that way, the Windows Boot Manager Screen comes up again saying:
Info: Windows failed to load because a required file is missing or corrupt.
As of this moment, I am running Chkdsk on /f /x c: through the command prompt option of the windows install disk.
This is as far as I have gotten. I think there might be some damage with the hard drive--this is the only solution I can think of. I would appreciate any help!