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Hijackthis Log: Please Help Diagnose


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9 replies to this topic

#1 Vittal

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Posted 14 February 2008 - 01:57 PM

Hi,

I keep getting McAfee anti-virus popup alert window with the following message whenever I try opening Internet Explorer or Windows Explorer.

---------------------------------------------------------
VirusScan Alert! from Mcafee Antivirus program

Name: atmpvcn.dll
Detected As: Generic.dx
Detection Type: Trojan
State: Move failed (Clean failed)
---------------------------------------------------------

I already have McAfee anti-virus and Spy-Bot programs installed and tried cleaning this Trojan but for no result. I have gone thru various other posts in this forum and installed HijackThis and run a scan on my PC.

Please find the save log of the scan results on my PC.

------------------------------------------------------------------------------------------------------------------------------------------
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:21:00 AM, on 2/15/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\bgsvcgen.exe
C:\Program Files\Nero\Nero8\InCD\InCDsrv.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\NVATray.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\WordWeb\wweb32.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\TextPad 4\TextPad.exe
C:\Program Files\Opera\Opera.exe
C:\Program Files\Microsoft Office\Office\WINWORD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: SnagIt Toolbar Loader - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 8\SnagItBHO.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: flashget urlcatch - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - C:\Program Files\FlashGet\jccatch.dll
O2 - BHO: (no name) - {3077EB06-E74D-445C-901D-36DEB140039A} - C:\WINDOWS\system32\atmpvcn.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: FlashGet GetFlash Class - {F156768E-81EF-470C-9057-481BA8380DBA} - C:\Program Files\FlashGet\getflash.dll
O3 - Toolbar: (no name) - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 8\SnagItIEAddin.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NVIDIA nForce APU1 Utilities] NVATray.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Startup: WordWeb.lnk = C:\Program Files\WordWeb\wweb32.exe
O8 - Extra context menu item: &Download All with FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: &Download with FlashGet - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Display Toolbar and Menubar - C:\Program Files\IEDOMInspector\cmd_display.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe
O9 - Extra 'Tools' menuitem: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: IE DOM Inspector - {F49F0575-88CE-4C6B-8C93-BCF153653A37} - C:\PROGRA~1\IEDOMI~1\IEDOMI~1.DLL
O9 - Extra 'Tools' menuitem: IE DOM Inspector - {F49F0575-88CE-4C6B-8C93-BCF153653A37} - C:\PROGRA~1\IEDOMI~1\IEDOMI~1.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .MP3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin4.dll
O15 - Trusted IP range: 10.240.89.199
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} -
O16 - DPF: {474F00F5-3853-492C-AC3A-476512BBC336} (UploadListView Class) - http://picasaweb.google.com/s/v/26.30/uploader2.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
O16 - DPF: {E9A7F56F-C40F-4928-8C6F-7A72F2A25222} (AxRUploadControl Object) - http://www.imagestation.com/common/classes....cab?v=1,0,0,37
O17 - HKLM\System\CCS\Services\Tcpip\..\{F2CD23A4-3015-43A8-99E2-56BA676121CC}: NameServer = 218.248.240.43 218.248.240.141
O20 - Winlogon Notify: Antiwpa - C:\WINDOWS\SYSTEM32\antiwpa.dll
O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\WINDOWS\system32\bgsvcgen.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\system32\gearsec.exe
O23 - Service: IBM HTTP Administration 1.3.28 (IBMHTTPAdministration1.3.28) - Unknown owner - C:\Program Files\IBMHttpServer\apache.exe
O23 - Service: IBM HTTP Server 1.3.28 (IBMHTTPServer1.3.28) - Unknown owner - C:\Program Files\IBMHttpServer\apache.exe
O23 - Service: IBM WebSphere Application Server V5 - server1 (IBMWAS5Service - server1) - Unknown owner - C:\Program Files\WebSphere\AppServer\bin\wasservice.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Nero\Nero8\InCD\InCDsrv.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: MySQL - Unknown owner - C:\Program.exe (file missing)
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Sun App Server 7 Admin Server (domain1:admin-server) (SunAppServer7 2004Q2UR1-domain1_admin-server) - Sun Microsystems, Inc. - C:/Sun/AppServer7/bin/appservd-wdog.exe
O23 - Service: Sun App Server 7 (domain1:server1) (SunAppServer7 2004Q2UR1-domain1_server1) - Sun Microsystems, Inc. - C:/Sun/AppServer7/bin/appservd-wdog.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: WebSphere Embedded Messaging Publish And SubscribeWAS_homedesktop_server1 (WebSphereEmbeddedMessagingPublishAndSubscribeWAS_homedesktop_server1) - Unknown owner - C:/Program Files/IBM/WebSphere MQ/WEMPS/bin/bipservice.exe (file missing)

--
End of file - 9708 bytes
------------------------------------------------------------------------------------------------------------------------------------------

Please help me diagnose and fix this !!

Thanks in advance.

Regards,
Vittal

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#2 RichieUK

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Posted 18 February 2008 - 11:19 AM

Welcome to the BleepingComputer HijackThis Logs and Analysis forum Vittal
My name is Richie and i'll be helping you to fix your problems.

Apologies for the late response,as i'm sure you can appreciate we are extremely busy.

If you've already recieved help at another forum and your issues have been resolved,or you're presently recieving help elsewhere then please let us know.

Please follow the instructions in the link below for the downloading and running of ComboFix:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
This also includes installing the Windows XP Recovery Console in case you have not got it installed.
Post the log from ComboFix when you've finished,along with a new HijackThis log please.
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#3 Vittal

Vittal
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Posted 18 February 2008 - 02:55 PM

Hi Richie,

Really appreciate your response.

Please see the attachments for ComboFix & HijackThis logs after running ComboFix.

ComboFix scan appears to have fixed the problem. Now I am not receiving the error while opening IE or Windows Explorer.

Please let me know if I need to apply any further fix/patch over this.

Thank you in advance.

Regards,
Vittal

Attached Files



#4 RichieUK

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Posted 18 February 2008 - 03:49 PM

Download ATF Cleaner by Atribune:
http://www.atribune.org/ccount/click.php?id=1
Do not run it just yet.

Download\install 'SuperAntiSpyware Home Edition Free Version' from here:
http://www.superantispyware.com/downloadfi...ANTISPYWAREFREE

Launch SuperAntiSpyware and click on 'Check for updates'.
Once the updates have been installed,exit SuperAntiSpyware.
Do not run it just yet.

Have Hijack This fix the following by placing a check in the appropriate boxes and selecting 'Fix checked'.
Make sure all browser and all Windows Explorer windows are closed before fixing:
O3 - Toolbar: (no name) - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - (no file)
O15 - Trusted IP range: 10.240.89.199
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} -

Exit Hijackthis.

Now double-click ATF-Cleaner.exe to run the program.
Click 'Select All' found at the bottom of the list.
Click the 'Empty Selected' button.
If you use Firefox browser, do this also:
Click Firefox at the top and choose 'Select All' from the list.
Click the 'Empty Selected' button.
NOTE:
If you would like to keep your saved passwords,please click 'No' at the prompt.
If you use Opera browser,do this also:
Click Opera at the top and choose 'Select All' from the list.
Click the 'Empty Selected' button.
NOTE:
If you would like to keep your saved passwords,please click 'No' at the prompt.
Click 'Exit' on the Main menu to close the program.

Now Start SuperAntiSpyware.
On the main screen click on 'Scan your computer'.
Check: 'Perform Complete Scan'.
Click 'Next' to start the scan.

Superantispyware will now scan your computer,when it's finished it will list all/any infections found.
Make sure everything found has a checkmark next to it,then press 'Next'.
Click on 'Finish' when you've done.

It's possible that the program will ask you to reboot in order to delete some files.

Obtain the SuperAntiSpyware log as follows:
Click on 'Preferences'.
Click on the 'Statistics/Logs' tab.
Under 'Scanner Logs' double click on 'SuperAntiSpyware Scan Log'.
It will then open in your default text editor,such as Notepad.
Copy and paste the contents of that report into your next reply.


Run F-Secure Online Scanner.
Note:
This scanner is for Internet Explorer only.
* Click on Online Services and then Online Scanner.
* Accept the License Agreement.
* Once the ActiveX installs,click Full System Scan.
* Once the download completes,the scan will begin automatically.
* The scan will take some time to finish,so please be patient.
* When the scan completes, click the Automatic cleaning (recommended) button.
* Click the Show Report button then copy and paste the entire report into your next reply.

Also post a new Hijackthis log,let me know how your pc is running now.

*Note*
Post all reports/logs directly into this topic,not as attachments,thanks.
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#5 Vittal

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Posted 19 February 2008 - 09:52 PM

Thank you so much Richie for your support.

Here are the logs that you asked for.

#####################################################################
SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 02/19/2008 at 03:57 AM

Application Version : 3.9.1008

Core Rules Database Version : 3404
Trace Rules Database Version: 1396

Scan type : Complete Scan
Total Scan Time : 00:45:33

Memory items scanned : 408
Memory threats detected : 0
Registry items scanned : 6045
Registry threats detected : 0
File items scanned : 33092
File threats detected : 3

Trojan.Security Toolbar
C:\Documents and Settings\All Users\Start Menu\Online Security Guide.url
C:\Documents and Settings\All Users\Start Menu\Security Troubleshooting.url

Browser Hijacker.Favorites
C:\DOCUMENTS AND SETTINGS\VITTAL\FAVORITES\ONLINE SECURITY TEST.URL

#####################################################################
F-Secure Online Log:

Scanning Report
Wednesday, February 20, 2008 04:28:17 - 08:14:55
Computer name: HOMEDESKTOP
Scanning type: Scan system for viruses, rootkits, spyware
Target: C:\ D:\ E:\

--------------------------------------------------------------------------------
Result: 5 malware found
CometSystems (spyware)
System (Disinfected)
HackTool.Win32.MSNaccCrack.20 (virus)
C:\SOFTWARE\UTILITIES\MSNC2BETA\MSNC2.EXE (Renamed & Submitted)
W32/Agent.BEPW (virus)
C:\BUZIOL GAMES\MARIO FOREVER\CCTRANS.DLL (Submitted)
W32/Multidrp.ER (virus)
C:\SOFTWARE\GAMES\NEEDFORSPEED5_CAR_MODELS\NFS\NFSPU_TRAINER\CASH.EXE (Submitted)
C:\SOFTWARE\GAMES\NEED FOR SPEED 5 - PORSCHE UNLEASHED\CASH.EXE (Submitted)

--------------------------------------------------------------------------------
Statistics
Scanned:
Files: 45673
System: 4622
Not scanned: 4
Actions:
Disinfected: 1
Renamed: 1
Deleted: 0
None: 3
Submitted: 4
Files not scanned:
C:\HIBERFIL.SYS
C:\PAGEFILE.SYS
C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT
C:\DOCUMENTS AND SETTINGS\VITTAL\LOCAL SETTINGS\TEMP\HSPERFDATA_VITTAL\3492

--------------------------------------------------------------------------------
Options
Scanning engines:
F-Secure Libra: 2.4.2, 2008-02-18
F-Secure AVP: 7.0.171, 2008-02-19
F-Secure Orion: 1.2.37, 2008-02-19
F-Secure Blacklight: 1.0.64
F-Secure Draco: 1.0.35, 0598-150-72
F-Secure Pegasus: 1.20.0, 2008-01-19
Scanning options:
Scan defined files: COM EXE SYS OV? BIN SCR DLL SHS HTM HTML HTT VBS JS INF VXD DO? XL? RTF CPL WIZ HTA PP? PWZ P?T MSO PIF . ACM ASP AX CNV CSC DRV INI MDB MPD MPP MPT OBD OBT OCX PCI TLB TSP WBK WBT WPC WSH VWP WML BOO HLP TD0 TT6 MSG ASD JSE VBE WSC CHM EML PRC SHB BAT LNK ANI AVB CEO CMD LSP MAP MHT MIF PDF PHP POT WMF NWS TAR TGZ WSF ZL? {* ZIP JAR ARJ LZH TAR TGZ GZ CAB RAR BZ2 HQXJPG SWF
Use Advanced heuristics

#####################################################################
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 08:21, on 2008-02-20
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\bgsvcgen.exe
C:\Program Files\Nero\Nero8\InCD\InCDsrv.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\NVATray.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\DOCUME~1\Vittal\LOCALS~1\Temp\OnlineScanner\Anti-Virus\fsgk32.exe
C:\DOCUME~1\Vittal\LOCALS~1\Temp\OnlineScanner\Anti-Virus\fssm32.exe
C:\Program Files\TextPad 4\TextPad.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
F2 - REG:system.ini: UserInit=Userinit.exe
O2 - BHO: SnagIt Toolbar Loader - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 8\SnagItBHO.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: flashget urlcatch - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - C:\Program Files\FlashGet\jccatch.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: FlashGet GetFlash Class - {F156768E-81EF-470C-9057-481BA8380DBA} - C:\Program Files\FlashGet\getflash.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 8\SnagItIEAddin.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NVIDIA nForce APU1 Utilities] NVATray.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Startup: WordWeb.lnk = C:\Program Files\WordWeb\wweb32.exe
O8 - Extra context menu item: &Download All with FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: &Download with FlashGet - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Display Toolbar and Menubar - C:\Program Files\IEDOMInspector\cmd_display.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe
O9 - Extra 'Tools' menuitem: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: IE DOM Inspector - {F49F0575-88CE-4C6B-8C93-BCF153653A37} - C:\PROGRA~1\IEDOMI~1\IEDOMI~1.DLL
O9 - Extra 'Tools' menuitem: IE DOM Inspector - {F49F0575-88CE-4C6B-8C93-BCF153653A37} - C:\PROGRA~1\IEDOMI~1\IEDOMI~1.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .MP3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin4.dll
O16 - DPF: {0B79F48A-E8D6-11DB-9283-E25056D89593} (F-Secure Online Scanner 3.1) - http://support.f-secure.com/ols/fscax.cab
O16 - DPF: {474F00F5-3853-492C-AC3A-476512BBC336} (UploadListView Class) - http://picasaweb.google.com/s/v/26.30/uploader2.cab
O16 - DPF: {E9A7F56F-C40F-4928-8C6F-7A72F2A25222} (AxRUploadControl Object) - http://www.imagestation.com/common/classes....cab?v=1,0,0,37
O17 - HKLM\System\CCS\Services\Tcpip\..\{F2CD23A4-3015-43A8-99E2-56BA676121CC}: NameServer = 218.248.240.24 218.248.240.141
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: Antiwpa - C:\WINDOWS\SYSTEM32\antiwpa.dll
O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\WINDOWS\system32\bgsvcgen.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\system32\gearsec.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Nero\Nero8\InCD\InCDsrv.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: MySQL - Unknown owner - C:\Program.exe (file missing)
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Sun App Server 7 Admin Server (domain1:admin-server) (SunAppServer7 2004Q2UR1-domain1_admin-server) - Sun Microsystems, Inc. - C:/Sun/AppServer7/bin/appservd-wdog.exe
O23 - Service: Sun App Server 7 (domain1:server1) (SunAppServer7 2004Q2UR1-domain1_server1) - Sun Microsystems, Inc. - C:/Sun/AppServer7/bin/appservd-wdog.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 9109 bytes
#####################################################################

Please let me know further course of action.

Regards,
Vittal

#6 RichieUK

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Posted 20 February 2008 - 04:33 AM

Have Hijack This fix the following by placing a check in the appropriate boxes and selecting 'Fix checked'.
Make sure all browser and all Windows Explorer windows are closed before fixing:
F2 - REG:system.ini: UserInit=Userinit.exe

Restart your pc.
Post a new Hijackthis log,let me know how your pc is running now.
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#7 Vittal

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Posted 20 February 2008 - 04:05 PM

Hi Richie,

Here is the log after the fix.

System is running absolutely fine now. Really appreciate your help throughout.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 02:29, on 2008-02-21
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\bgsvcgen.exe
C:\Program Files\Nero\Nero8\InCD\InCDsrv.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\NVATray.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: SnagIt Toolbar Loader - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 8\SnagItBHO.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: flashget urlcatch - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - C:\Program Files\FlashGet\jccatch.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: FlashGet GetFlash Class - {F156768E-81EF-470C-9057-481BA8380DBA} - C:\Program Files\FlashGet\getflash.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 8\SnagItIEAddin.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NVIDIA nForce APU1 Utilities] NVATray.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O8 - Extra context menu item: &Download All with FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: &Download with FlashGet - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Display Toolbar and Menubar - C:\Program Files\IEDOMInspector\cmd_display.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe
O9 - Extra 'Tools' menuitem: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: IE DOM Inspector - {F49F0575-88CE-4C6B-8C93-BCF153653A37} - C:\PROGRA~1\IEDOMI~1\IEDOMI~1.DLL
O9 - Extra 'Tools' menuitem: IE DOM Inspector - {F49F0575-88CE-4C6B-8C93-BCF153653A37} - C:\PROGRA~1\IEDOMI~1\IEDOMI~1.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .MP3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin4.dll
O16 - DPF: {0B79F48A-E8D6-11DB-9283-E25056D89593} (F-Secure Online Scanner 3.1) - http://support.f-secure.com/ols/fscax.cab
O16 - DPF: {474F00F5-3853-492C-AC3A-476512BBC336} (UploadListView Class) - http://picasaweb.google.com/s/v/26.30/uploader2.cab
O16 - DPF: {E9A7F56F-C40F-4928-8C6F-7A72F2A25222} (AxRUploadControl Object) - http://www.imagestation.com/common/classes....cab?v=1,0,0,37
O17 - HKLM\System\CCS\Services\Tcpip\..\{F2CD23A4-3015-43A8-99E2-56BA676121CC}: NameServer = 218.248.240.24 218.248.240.141
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: Antiwpa - C:\WINDOWS\SYSTEM32\antiwpa.dll
O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\WINDOWS\system32\bgsvcgen.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\system32\gearsec.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Nero\Nero8\InCD\InCDsrv.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: MySQL - Unknown owner - C:\Program.exe (file missing)
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Sun App Server 7 Admin Server (domain1:admin-server) (SunAppServer7 2004Q2UR1-domain1_admin-server) - Sun Microsystems, Inc. - C:/Sun/AppServer7/bin/appservd-wdog.exe
O23 - Service: Sun App Server 7 (domain1:server1) (SunAppServer7 2004Q2UR1-domain1_server1) - Sun Microsystems, Inc. - C:/Sun/AppServer7/bin/appservd-wdog.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 8725 bytes

Regards,
Vittal

#8 RichieUK

RichieUK

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Posted 20 February 2008 - 06:31 PM

Your log is clean :thumbsup: ,please do the following:

Click on Start/Run,copy and paste ComboFix /u into the 'Open:' space,then press Ok.
This will uninstall Combofix,delete its related folders and files,reset your clock settings,hide file extensions,hide the system/hidden files and resets System Restore again.

Posted Image

You should take the time to read and follow the information found in the links below,to help you prevent any possible future infections and stay safe and secure while online:

Simple and easy ways to keep your computer safe and secure on the Internet:
http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

How to prevent Malware:
http://users.telenet.be/bluepatchy/miekiem...prevention.html

So how did I get infected in the first place:
http://forums.spybot.info/showthread.php?t=279

Malware Cleanup Programs and Preventative Procedures:
http://russelltexas.com/malware/allclear.htm

Hardening Windows Security - Part 1:
http://www.malwarehelp.org/Malware-Prevent...-Security1.html

Hardening Windows Security - Part 2:
http://www.malwarehelp.org/malware-prevent...-security2.html
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#9 Vittal

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Posted 21 February 2008 - 05:25 PM

Done,

Thanks a ton Richie


Cheers,
Vittal :thumbsup:

#10 RichieUK

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Posted 21 February 2008 - 05:48 PM

You're most welcome Vittal :thumbsup:

This thread will now be closed.
If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you.
Include the address of this thread in your request.
If you should have a new issue, please start a new topic.
This applies only to the original topic starter.
Everyone else please begin a New Topic.
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