Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Computer Won't Start


  • Please log in to reply
20 replies to this topic

#1 QT2006

QT2006

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:11:10 PM

Posted 13 February 2008 - 05:18 PM

Hiya,

There is something wrong with my mums PC. When it is turned on, it goes onto a black screen with white writing and says something like sorry for the inconvenience, then it counts down and goes to a blue screen error..

unamountable_boot_volume

then under technical info it says

STOP- 0X000000ED (0X86771C08, 0XC000009C, 0X00000000, 0X00000000)

Can someone help, I am really worried and have loads of stuff that i urgently need off the PC.

Thanks

QT x

BC AdBot (Login to Remove)

 


#2 hamluis

hamluis

    Moderator


  • Moderator
  • 56,131 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:06:10 PM

Posted 13 February 2008 - 05:28 PM

The typical attempted fix for Unmountable Boot Volume errors: Run chkdsk /r from the Recovery Console of the XP CD.

Do you have an XP install CD?

Louis

#3 QT2006

QT2006
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:11:10 PM

Posted 13 February 2008 - 06:13 PM

The typical attempted fix for Unmountable Boot Volume errors: Run chkdsk /r from the Recovery Console of the XP CD.

Do you have an XP install CD?

Louis


Hi Louis, thanks for your reply...no I don't have the CD

#4 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,091 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:07:10 PM

Posted 14 February 2008 - 08:30 AM

You can download an ISO of the Recovery Console files from here (direct download link): http://www.webtree.ca/windowsxp/tools/boot.../xp_rec_con.zip

Use an ISO burner to burn the ISO to a disk (which will make it bootable), then boot from it and follow the prompts to access the recovery console.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#5 QT2006

QT2006
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:11:10 PM

Posted 14 February 2008 - 11:55 AM

Ok sorry to sound dim, basically i need to download what is on that link and then save it onto a CD?? then use that to book the PC up?

#6 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,091 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:07:10 PM

Posted 14 February 2008 - 02:09 PM

That link will download a file that ends in .zip to your computer.
Double click on the file to extract it. The file that it extracts will end in .iso
Install an ISO burner so that you can burn ISO files to a CD correctly (a regular burner won't do the trick)
- here's the one that I use (it's free also): http://isorecorder.alexfeinman.com/v2.htm
Burn the ISO file to a CD
Put it in the CD tray and reboot your computer.
Select the Boot Options menu on the computer as it's booting up and tell it to boot from the CD drive.
The menu will pop up, select the "R" for Recovery Console

Once you're in the Recovery Console, type "chkdsk /r" (without the quotes) and press Enter to run it.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#7 QT2006

QT2006
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:11:10 PM

Posted 14 February 2008 - 06:58 PM

thanks i will try all what you said and let you know how it goes..

#8 QT2006

QT2006
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:11:10 PM

Posted 14 February 2008 - 08:37 PM

Hi,

I tried to download the ISO thing and it didn't work, so please tell me which one i need to download, the 32bit one or 64bit, or the original one etc, and do I have to download it on a xp computer, as my friend has vista it said that i can not download it on that comp.

#9 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,091 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:07:10 PM

Posted 15 February 2008 - 04:48 PM

If you are burning the ISO file on a Vista system - then you'll have to download the v3 of ISORecorder. You'll have to find out what version of Vista your friend is using - go to Control Panel...System and Maintenance...System - and under "System Type" it'll say either 32 or 64 bit.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#10 QT2006

QT2006
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:11:10 PM

Posted 16 February 2008 - 07:22 PM

Ok I will try that out and let you know, cheers

#11 QT2006

QT2006
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:11:10 PM

Posted 27 February 2008 - 04:46 PM

Hi everyone, after all my problemsÖI decided to just reinstall Windows XP with the recovery disk, because chkdsk /r was not working or the other optionsÖI did not get what I expected, I had to set EVERYTHING up again..like screenames and the computer name etcÖ

But guys I am having real problems, not only to I have to install all my hardware- when I canít find the setup disks for them..ie- the printer, but my main problem is that I canít get internet.

Despite having broadband set up, and connecting everything the modem is not communicating with my comp, I am not sure if I need to download a driver or something, there isnít even a LAN setting under network/connections in control panel..

In addition I canít remember what other standard stuff I had on the computer, all of which need to be reinstalled.

Firstly can someone help re: setting the internet up again I have a NETGEAR modem router, also I need help once the internet is on to find out what things I need to install

So far here is my list:

Microsoft Word, Adobe Reader, Firefox, anti-virus (although my last one (free AVG) didnít do a good job, as the computer went to BSOD), reinstall printer, I donít even think WMP is on there?? I will need a program for viewing/editing pics- any clues?

Thanks so much in advance guys

QT

#12 QT2006

QT2006
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:11:10 PM

Posted 29 February 2008 - 11:28 AM

Anything????

#13 garmanma

garmanma

    Computer Masochist


  • Members
  • 27,809 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Cleveland, Ohio
  • Local time:07:10 PM

Posted 29 February 2008 - 01:20 PM

Fist problem is it sounds like you're missing some drivers. Using Device Manager, expand all of the +'s and look for yellow exclamation points. Those will be the devices that probably needs new drivers. You can find the at the support site of your computer mfg. For you applications, browse the thread http://www.bleepingcomputer.com/forums/
Mark
Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#14 QT2006

QT2006
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:11:10 PM

Posted 03 March 2008 - 05:50 PM

Erm..sorry i am a bit confused.... are you saying I need to download a missing driver, how do I know whats missing and how do I download them?

Thanks

#15 garmanma

garmanma

    Computer Masochist


  • Members
  • 27,809 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Cleveland, Ohio
  • Local time:07:10 PM

Posted 03 March 2008 - 08:04 PM

Reread my post. It tells you how to determine which devices you're having problems with. If you click on the Device Manager link, it will explain it in a little more detail
Mark
Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users