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Virus / Spyware


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#1 larrys

larrys

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Posted 13 February 2008 - 09:26 AM

Yesterday something highjacked my computer and changed the background to "Warning! Spyware detected on your computer!". I can no longer get to my control panel and many other things. I get a message "The operation has been cancelled due to restrictions in effect on this computer. please contact system admin." I have run a few virus checkers such as mcafee that have cleaned out most of the problem.

Edited by KoanYorel, 13 February 2008 - 09:49 AM.
Moved from Windows XP Home and Professional forum to the more appropriate


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#2 Queen-Evie

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Posted 13 February 2008 - 09:43 AM

Hello Larry, welcome to Bleeping Computer.

I suggest you do the following:

Read the information

HERE:Preparation Guide For Use Before Posting A Hijackthis Log
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

Prior to posting a HJT log, we ask that you please read and follow all instructions in the pinned topic titled Preparation Guide For Use Before Posting A Hijackthis Log. Following the steps in this Guide will allow the HJT Team to quickly help you with specific fixes for what may remain on your system.

Please complete all the steps in the Guide. If you have performed some of them already, then just continue with the next. If you can't perform a step, then skip it and continue with the next. The last step will include downloading and using the most current version of HijackThis if the first line of your log does not appear as follows:

Logfile of Trend Micro HijackThis v2.0.2

Please note that it is important that HijackThis be run and a log created while in normal mode. If you run it and create your log while in safe mode, you will be asked to redo it again properly. When you have completed those steps, start a new topic in the HijackThis Logs and Malware Removal forum as directed in the Guide to post a new log.

The log should be posted in

HijackThis Logs and Malware Removal
http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/

Please DO NOT post your log to this topic, or post a log in the wrong forum.

Once that is done, a Member of the HJT Team will analyze your log and assist you with step by step instructions to clean your computer or otherwise advise what needs to be done.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working on logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.


Thanks for your cooperation and good luck.
The BC Staff

Edited by Queen-Evie, 13 February 2008 - 09:53 AM.





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