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Keyboard Not Detected


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#1 daazndrgon

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Posted 12 February 2008 - 06:34 PM

Hello, My computer cannot detect my keyboard. Everytime I turn on my computer I have to unplug and plug back my keyboard into the usb port. This worked for a while but now I have to uninstall my the drivers which says "HID Keyboard Device" and click on the add hardware manager to install it everytime. I use to be able to just plug it into the usb port in the front of my computer and it worked fine. This is getting annoying because everytime I boot my computer I have to replug it. Can anyone here help me?

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#2 hamluis

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Posted 12 February 2008 - 06:42 PM

Did you try any of the rear USB ports?

Any other USB devices attached and experiencing problems?

Where did you get the idea...that you have uninstall drivers?

How long has this problem existed? Have you ever used this USB keyboard normally (without problems)?

Louis

Edited by hamluis, 12 February 2008 - 06:43 PM.


#3 daazndrgon

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Posted 12 February 2008 - 07:20 PM

yes i tried all of the usb ports and its the same problem. it told me to reinstall drivers on the help and support place. i had this problem for a long time but it worked after i plugged into front of computer usb port but now it dont work anymore and same for the back

#4 hamluis

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Posted 12 February 2008 - 08:22 PM

Not sure if this is the answer to what is wrong...but you can always buy a USB 2.0 PCI card and install that.

I find that onboard USB is good when it works properly...but isn't worth the time/attention people devote to it when it doesn't work properly.

A USB 2.0 controller card solves that particular situation...for less than $10.

http://www.newegg.com/Product/Product.aspx...N82E16815106505

Louis

#5 daazndrgon

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Posted 12 February 2008 - 08:52 PM

i dont think that theres something wrong with usb ports because my printer is and ipod adapter are plugged into 2 of them so I'm not sure.

#6 hamluis

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Posted 13 February 2008 - 09:15 AM

Well...hate to disillusion you...but all the ports don't go at once necessarily.

I have four onboard ports on this system, only 2 of them work properly. I counter that with a PCI card which works 100%.

Good luck.

Louis

#7 tswsl1989

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Posted 13 February 2008 - 12:34 PM

You might want to check if there are updated drivers for the keyboard available from the manufacturer. Might not be of use, but it eliminates one potential problem.
Tom

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#8 garmanma

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Posted 13 February 2008 - 01:35 PM

I would suggest opening Device Manager and expand all of the +'s. Look for any yellow exclamation points, indicating problems with that device
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#9 daazndrgon

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Posted 13 February 2008 - 04:49 PM

I would suggest opening Device Manager and expand all of the +'s. Look for any yellow exclamation points, indicating problems with that device

Yeah thats what I see when i open up the device manager

#10 garmanma

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Posted 13 February 2008 - 05:10 PM

I would suggest opening Device Manager and expand all of the +'s. Look for any yellow exclamation points, indicating problems with that device

Yeah thats what I see when i open up the device manager

Where do you see them? By which device?
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#11 daazndrgon

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Posted 14 February 2008 - 01:40 AM

It's under Human Interface Devices and theres a whole bunch of HID and USB but theres 2 that has the yellow exclamation next to it.

#12 tswsl1989

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Posted 14 February 2008 - 05:09 AM

If you double click the devices with the exclamation marks, what is the error given on the properties tab.
You should get a description and a code number.
Tom

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#13 garmanma

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Posted 14 February 2008 - 09:01 AM

It is a USB problem. I had this problem myself. To be honest, the quickest and easiest fix, is to buy a PCI-USB card. They're under 10 bucks. Takes 5 minutes to install.
You can try unplugging all of the USB devices and uninstalling the USB drivers then downloading new one from the maker of your computer. Sometimes that works, sometimes it doesn't

Edited by garmanma, 14 February 2008 - 09:03 AM.

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#14 Durator

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Posted 14 February 2008 - 04:08 PM

It's under Human Interface Devices and theres a whole bunch of HID and USB but theres 2 that has the yellow exclamation next to it.

I had a similar problem with USB ports not wanting to work whilst some did. I made a new System Restore Point and then removed the complete USB tree from the device manager. Next to die was the Input Device (HID = Human Interface Device) Then close down Windows and switch off (Important). Switch on and let windows put it all back together again.

Maybe worth a try.

#15 usasma

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Posted 14 February 2008 - 05:10 PM

Are you up-to-date on all your Windows Updates? Check the optional ones to see if there's one that affects your USB. I've found this issue on a couple of Gateway's recently - but the fix that I've got doesn't have a KB article associated with it (and it doesn't work on all Gateways).
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