I'm sure glad I found you, you people are so knowledgeable...I have just had it up to here with NIS+NSW and add on...My Norton NSW hasn't worked a day since I got in in Nov 07, anyway yesterday after intense interaction with norton techs, they actually linked into my computer to try to fix the problem and that didn't work, so I'm ditching Norton for AVG. I used Norton remove tool & have scanned with error smart, but going to add/remove programs I find: Symantec Techincal Suppot Web Control---> and when I try to remove I get this-->Error 1402 could not open key HKEY_LOCAL_MACHINE\Software\classes\Symcontrolchecker.controllinstaller\CLSID
verify you hvave suffient access to that key, or contact support personnel
I don't want to contact them or download anything else from them (you have to, to get on chat with them )
Anyone have a idea? I ran a Highjack me and couldn't find it in there.
thanks in advance, Laura
Edited by Laura D, 12 February 2008 - 02:15 PM.