I need to add some information that I forgot. My list is sorted by last name when I look at the contacts list, in any view, ie: "address cards," "detailed address cards," etc. Where they are sorted by first name is when I start a new message, then click on the "to" button. When the address selection window opens, the list shows the first name first, and it is sorted by first name.
Everything is okay in the Outlook on my desktop, something happens either during the import, or once the contacts arrive in the Outlook program in my laptop.
Edited by Jim Princehorn, 14 February 2008 - 11:13 AM.