I have a brand-new HP A6142nb machine that came pre-installed with Vista Home Premium.
I'm trying to start off right by making sure things work - so today I tried to test the System Restore features by setting a restore point, then adding an application (Spybot S&D) and changing items in the System Tray (to not show Caps/Num/Scroll lock icons).
Setting the restore point worked successfully. Making the modifications worked successfully. Then....when I did a System Restore to the point prior to making the changes, it all seemed to go fine, except that nothing changed, i.e. the new app was still there. So, I chose a restore point a couple of hours prior to my manual one, that the system had made itself, in case that made it happier. Same thing.
I searched the forums here, and saw the comment about disabling Norton products (which also came pre-installed as a trial), but got the same results with it off, using both my manual restore point and the system-made one. (I did find a doc on the Symantec site that said Norton 2008 was a problem: http://service1.symantec.com/SUPPORT/norto...07111001134679)
The one difference I've seen in how mine worked versus the tutorial I've read here is that I never got any error messages, nor did I get the screen showing "restore successful" when I logged back in again. It simply said it was restoring, and rebooted, and all the screens looked the same as the tutorial up to the reboot.
Now I'm not sure what to try next. I don't want to start adding anything else or making changes until I know I can "undo" things....and I've reached and/or exceeded my level of technical expertise. Have I missed something? It seemed pretty idiot-proof - at least I thought so before I tried it.
Thanks in advance for your help.