Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Error Messages Appear When I Start My Vista Home Premium Os


  • Please log in to reply
4 replies to this topic

#1 deserter611

deserter611

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:05:27 PM

Posted 11 February 2008 - 09:47 AM

Hi,

I am getting the following two error messages when i start my windows vista home premium OS.

could not load or run "c:\Windows\inf\other.exe". Make sure that the file exists in the registry or remove references from registry.

could not load or run "c:\Windows\system32\config\Win.exe".Make sure that the file exists in the registry or remove references from registry.

I have tried using Norton 360, kaspersky, ccleaner to remove this message, but then the message still comes whenever i start my laptop.

Any help as to how to overcome this message.

Regards,
Ravikanth

Edited by boopme, 11 February 2008 - 02:37 PM.
{Moved to more appropriate forum~~Boopme}


BC AdBot (Login to Remove)

 


#2 enos

enos

  • Members
  • 55 posts
  • OFFLINE
  •  
  • Local time:06:57 AM

Posted 12 February 2008 - 04:35 AM

It looks to me like you picked up a worm and one of the scanners probably removed the related files but Windows is still trying to load them when it starts up. You may want to try doing a selective or diagnostic startup and deselect those files so Windows does not try to load them at startup. You can do this by clicking Start--Run- and typing msconfig to open the system config program.

On the first page click on selective startup and then on the last tab labeled "Startup" uncheck the boxes next to those to files. Click Apply and okay and it will ask you to restart. If you were able to deselect the two files the messages should not be there any longer at startup.

I would not try and do a system restore because you will probably just restore the Malware. My suggestion would be backup your data and reinstall Windows fresh. Others may disagree but I have found once you have the Virus or Malware on your computer it will likely be followed by many more.

You can read more about the files here:

http://www.bleepingcomputer.com/startups/win.exe-8178.html

http://www.bleepingcomputer.com/startups/not_used-18550.html

#3 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,090 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:07:57 AM

Posted 12 February 2008 - 08:24 AM

You can use this free program to stop those startup errors (if you're sure that all traces of infection are gone): http://www.microsoft.com/technet/sysintern...s/Autoruns.mspx

Just scroll down the Image Path column for those names. When you find them, remove the check mark from the box on the far left side of the window. That'll stop them from starting when Windows starts.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#4 deserter611

deserter611
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:05:27 PM

Posted 13 February 2008 - 01:11 AM

Hi usasma,

I have used the autoruns that you suggested and i could see those start up entries that are coming when windows start. However, I am not sure whether all the traces of infections are gone. I have scanned the PC through kaspersky and it found one file infected with W32. I have disinfected that file.

Just proceeding with removing those start up entries, is there any other way to know whether all the infections are gone!

#5 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,090 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:07:57 AM

Posted 13 February 2008 - 07:25 AM

I'd check over in the "Am I Infected" forum for more expert assistance: http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users