Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Internet Explorer Not Working


  • Please log in to reply
6 replies to this topic

#1 bgardner

bgardner

  • Members
  • 182 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Boston, Massachusetts
  • Local time:09:37 AM

Posted 11 February 2008 - 09:45 AM

Hello - I have a custom built PC that I been using for quite some time now, a little out of date, but still a very good machine. Currently running Windows XP Professional SP- 2

My Internet connection is fine, since I use Firefox on it almost everyday without a problem through my wireless router.

However for the last year or so, my internet explorer hasnt worked. When IE opens, it gives the error page as if there were no internet connection detected (sorry I dont have the exact wording in front of me)

But obviously the internet connection works fine if firefox, and even netscape connect just fine.

I already tried downloading the newest IE from microsoft with no luck in fixing the issue.

Any help would be appreciated.

BC AdBot (Login to Remove)

 


m

#2 DaChew

DaChew

    Visiting Alien


  • BC Advisor
  • 10,317 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:millenium falcon and rockytop
  • Local time:10:37 AM

Posted 11 February 2008 - 11:44 AM

I had something similar happen to a computer after I removed some malware, even after running windows as a repair disk I couldn't get IE to run, the windows update site was inaccesible. After using a 3rd party update package IE then said I had a
layer/gateway problem(something was installed between IE and the internet(malware) and I had damaged it. IE then fixed it and I was online. Very strange and I wish I had taken notes. I only had a few hours to fix this office computer.

IE breaks, you need the update to fix but can't use windows update without IE.
Chewy

No. Try not. Do... or do not. There is no try.

#3 Queen-Evie

Queen-Evie

    Official Bleepin' G.R.I.T.S. (and proud of it)


  • Staff Emeritus
  • 16,485 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:My own little corner of the universe (somewhere in Alabama). It's OK, they know me here
  • Local time:09:37 AM

Posted 12 February 2008 - 12:37 AM

You can try this:

Control Panel/Internet Options.
Advanced tab.
Reset Internet Explorer settings.
Click Apply.

#4 bgardner

bgardner
  • Topic Starter

  • Members
  • 182 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Boston, Massachusetts
  • Local time:09:37 AM

Posted 12 February 2008 - 08:13 AM

Hi Queen- I saw that on the microsoft site, I Tried it last night, no luck. I'm just confused why Firefox and even Netscape run just fine.

Does anyone think a Hi-jack this log could be needed?

#5 DaChew

DaChew

    Visiting Alien


  • BC Advisor
  • 10,317 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:millenium falcon and rockytop
  • Local time:10:37 AM

Posted 12 February 2008 - 08:34 AM

http://www.microsoft.com/windows/downloads/ie/getitnow.mspx

you downloaded the IE7 standalone installer? 14.7 MB
Chewy

No. Try not. Do... or do not. There is no try.

#6 bgardner

bgardner
  • Topic Starter

  • Members
  • 182 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Boston, Massachusetts
  • Local time:09:37 AM

Posted 12 February 2008 - 08:44 AM

I know its version 7 for a fact, I downloaded it a few times to try and correct the issue, but Is that installer you linked me to something different?? Is there a way to uninstall IE all together and redownload that one?

#7 DaChew

DaChew

    Visiting Alien


  • BC Advisor
  • 10,317 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:millenium falcon and rockytop
  • Local time:10:37 AM

Posted 12 February 2008 - 12:46 PM

I had to remove the infection before it would fix the IE connection problem?

Are you sure you are clean?

And I ran windows as a repair disk before applying all critical updates

Of course I am not an expert at this
Chewy

No. Try not. Do... or do not. There is no try.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users