Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

'spyware Alert' Messages


  • This topic is locked This topic is locked
3 replies to this topic

#1 MikeD1029

MikeD1029

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:01:37 PM

Posted 10 February 2008 - 08:39 PM

i've done all the steps in the guide that don't require downloading the larger files, (because of the slow connection). here is the log, i hope it tells you what you need to know...:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:35:46 PM, on 2/10/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\windows\System32\smss.exe
C:\windows\system32\winlogon.exe
C:\windows\system32\services.exe
C:\windows\system32\lsass.exe
C:\windows\system32\svchost.exe
C:\windows\System32\svchost.exe
C:\windows\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\windows\shell.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\windows\system32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\windows\system32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\America Online 9.0\waol.exe
C:\Program Files\America Online 9.0\shellmon.exe
C:\windows\explorer.exe
C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
F2 - REG:system.ini: Shell=Explorer.exe C:\windows\shell.exe
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\Userinit.exe
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {4ED31630-1471-430F-8A2D-3C167FAB415F} - C:\WINDOWS\system32\jkkjk.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: SnapToolbarHelper Class - {8600AC1E-BE58-4FFC-BD5D-F2A8EC38C838} - C:\Program Files\Snap Visual Search\snapbar.dll
O2 - BHO: hpWebHelper Class - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O3 - Toolbar: Snap Visual Search - {EF56413F-9398-4DF5-BC88-6FC3B227D5C5} - C:\Program Files\Snap Visual Search\snapbar.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Printer] C:\windows\system32\printer.exe
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\America Online 9.0\AOL.EXE" -b
O4 - HKCU\..\Run: [Spoolsv] C:\windows\system32\spoolvs.exe
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - Startup: findfast.exe
O4 - Global Startup: autorun.exe
O7 - HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://aol.musicnotes.com/download/mnviewer.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1005.cab
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{8C7383C0-5E53-4477-9A84-91B4943243CC}: NameServer = 205.188.146.145
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: winepi32 - winepi32.dll (file missing)
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Roxio\Roxio MyDVD DE\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\windows\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

--
End of file - 6506 bytes

BC AdBot (Login to Remove)

 


#2 RenatoMejias

RenatoMejias

  • Malware Response Team
  • 913 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:03:37 PM

Posted 16 February 2008 - 07:17 PM

Hi, Welcome to Bleeping Computer Forums!

My name is Renato Mejias, and I will help you to solve your problems :thumbsup:.

You might want to save this page on your favorites, so you can find it again when you return.

Please take note of the following:
  • I will be handling your log and helping you, please do not make any system changes yet.
  • The process is not instant. Please continue to review my answers until I tell you that your computer is clean. Be patience.
  • The fixes are specific to your problem and should only be used for this issue on this machine
  • If there's anything that you don't understand, please ask your question(s) before proceeding with the fixes.
  • Please reply to this thread. Do not start a new topic.

Renato Victor Mejias
Malware help in portuguese
jetian6yw.jpg

#3 RenatoMejias

RenatoMejias

  • Malware Response Team
  • 913 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:03:37 PM

Posted 17 February 2008 - 11:58 AM

Hi :thumbsup:.


Your computer appears to have been infected by a backdoor trojan. These programs have the ability to steal passwords and other information from your system. I recommend you take the following steps immediately:
  • Use another, uninfected computer to change all your internet passwords, especially ones with financial implications such as banks, paypal, ebay, etc. You should also change the passwords for any other site you use.
  • Call your bank(s), credit card company or any other institution which may be affected and advise them that your login/password or credit card information may have been stolen and ask what steps to take with regard to your account.
  • Consider what other private information could possibly have been taken from your computer and take appropriate steps
This infection can almost certainly be cleaned, but as the malware could be configured to run any program a remote attacker requires, it will be impossible to be 100% sure that the machine is clean, if this is unacceptable to you then you should consider reformatting the system partition and reinstalling Windows as this is the only 100% sure answer.

If you wish to reformat then please let me know in your next response, I'll now continue with instructions for cleaning.

You don't appear to have a software anti-virus running.

Anti-virus software are programs that detect, cleanse, and erase harmful virus files on a computer, Web server, or network. Unchecked, virus files can unintentionally be forwarded to others, including trading partners and thereby spreading infection. Because new viruses regularly emerge, anti-virus software should be updated frequently. Anti-virus software can scan the computer memory and disk drives for malicious code. They can alert the user if a virus is present, and will clean, delete (or quarantine) infected files or directories. Please download a free anti-virus software from one these excellent vendors:Next,

You don't appear to have a software firewall running

It is important that you use a software firewall, to prevent unauthorised traffic both out of and into your computer.
If you have disabled it, please re-enable it.
If you do not have a firewall installed, please download and instal one of these excellent (and free) products:
  • Zone Alarm (At installing Zonealarm, please uncheck this option "Include a ZoneAlarm Spy Blocker...". The Toolbar is not recommended... You can read more about it here.)
  • Sygate
  • Kerio
It is important to note that you should only have one firewall installed at a time.

Next,

Download SDFix and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, the Advanced Options Menu should appear;
  • Select the first option, to run Windows in Safe Mode, then press Enter.
  • Choose your usual account.
  • Open the extracted SDFix folder and double click RunThis.bat to start the script.
  • Type Y to begin the cleanup process.
  • It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
  • Press any Key and it will restart the PC.
  • When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
  • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
Next,

Please download VundoFix.exe to your desktop
  • Double-click VundoFix.exe to run it.
  • Click the Scan for Vundo button.
  • Once it's done scanning, click the Remove Vundo button.
  • You will receive a prompt asking if you want to remove the files, click YES
  • Once you click yes, your desktop will go blank as it starts removing Vundo.
  • When completed, it will prompt that it will reboot your computer, click OK.
Note: It is possible that VundoFix encountered a file it could not remove. In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button" when VundoFix appears upon rebooting.

In your next reply, please post the contents of:
  • SDFix - C:\SDFix\report.txt
  • VundoFix - C:\vundofix.txt
  • New Hijackthis log

Renato Victor Mejias
Malware help in portuguese
jetian6yw.jpg

#4 random/random

random/random

  • Malware Response Team
  • 2,704 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:06:37 PM

Posted 23 February 2008 - 06:52 AM

Due to the lack of feedback, this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users