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Ie Virus? Or Something Else


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#1 bigdunk

bigdunk

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Posted 10 February 2008 - 04:01 PM

Hello: I developed a problem where IE closes unexpectedly and popups an error message stating unexpected error blah blah blah. I'm able to use Firefox mostly ok, but occassionaly that closes as well. Below is my HJT log: Any help would be appreciated!!!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:51:05 PM, on 2/10/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\S24EvMon.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\ccs.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0 for Windows Workstations\avp.exe
C:\Program Files\Kaspersky Lab\NetworkAgent\klnagent.exe
C:\Program Files\Lancet\Installer\LUWSrv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Lotus\Notes\ntmulti.exe
C:\WINDOWS\system32\NALNTSRV.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\WINDOWS\System32\RegSrvc.exe
C:\WINDOWS\system32\TpKmpSVC.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\System32\wm.exe
C:\Program Files\AuxBox\V2.1\exe\ECCR_Admin.exe
C:\NOVELL\ZENRC\WUOLService.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\TpShocks.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\Program Files\ThinkPad\UltraNav Wizard\UNavTray.EXE
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\system32\RunDll32.exe
C:\WINDOWS\System32\dpmw32.exe
C:\WINDOWS\system32\NWTRAY.EXE
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0 for Windows Workstations\avp.exe
C:\Program Files\Cisco Aironet\ADU.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\AuxBox\V2.1\exe\ECCR_Agent.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Program Files\Linksys\Wireless-G Notebook Adapter\OdHost.exe
C:\Program Files\Linksys\Wireless-G Notebook Adapter\WPC54Cfg.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\PRAKRAMA\Desktop\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://intranet.uhs.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://intranet.uhs.net/login.asp?n=/index.asp&id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://intranet.uhs.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by UHSH - Full -
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O4 - HKLM\..\Run: [S3TRAY2] S3Tray2.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [BMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [NDPS] C:\WINDOWS\System32\dpmw32.exe
O4 - HKLM\..\Run: [ZENRC Tray Icon] zentray.exe
O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE
O4 - HKLM\..\Run: [Acronis Scheduler2 Service] "C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0 for Windows Workstations\avp.exe"
O4 - HKLM\..\Run: [ADU] "C:\Program Files\Cisco Aironet\ADU.exe" -nogui
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp /HIDEBL
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKUS\S-1-5-21-1952674433-1248273130-313073093-1018\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User '?')
O4 - HKUS\S-1-5-21-1952674433-1248273130-313073093-1136\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User '?')
O4 - HKUS\S-1-5-21-1952674433-1248273130-313073093-2257\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User '?')
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: ECR Agent.lnk = ?
O4 - Global Startup: Wireless-G Notebook Adapter Utility.lnk = C:\Program Files\Linksys\Wireless-G Notebook Adapter\Startup.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Add to Anti-Banner - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0 for Windows Workstations\ie_banner_deny.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0 for Windows Workstations\SCIEPlgn.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [JAVA_IBM] Java (IBM)
O14 - IERESET.INF: START_PAGE_URL=http://intranet.uhs.net/
O15 - Trusted Zone: *.smshealthconx.net
O15 - Trusted Zone: *.smsrsm.com
O15 - Trusted Zone: *.thomsonhc.com
O15 - Trusted Zone: *.uhs.net
O15 - Trusted Zone: *.unitedhealth.net
O15 - Trusted Zone: *.uptodateonline.com
O15 - Trusted Zone: *.smshealthconx.net (HKLM)
O15 - Trusted Zone: *.smsrsm.com (HKLM)
O15 - Trusted Zone: *.thomsonhc.com (HKLM)
O15 - Trusted Zone: *.uhs.net (HKLM)
O15 - Trusted Zone: *.unitedhealth.net (HKLM)
O15 - Trusted Zone: *.uptodateonline.com (HKLM)
O16 - DPF: GsmLaunch - http://netaccess.smshealthconx.net/NTAP061...M/gsmlaunch.cab
O16 - DPF: SapphireSetupChecker.cab - http://pacs.uhs.org/Sapphire/download/Sapp...etupChecker.cab
O16 - DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} (iNotes6 Class) - https://uhsmail.uhs.org/iNotes6W.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = uhsh.uhs.org
O17 - HKLM\Software\..\Telephony: DomainName = uhsh.uhs.org
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = uhsh.uhs.org
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = uhsh.uhs.org
O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1.0FO\adialhk.dll
O23 - Service: Acronis Remote Agent (AcronisAgent) - Acronis - C:\Program Files\Common Files\Acronis\Agent\agent.exe
O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Kaspersky Anti-Virus 6.0 (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0 for Windows Workstations\avp.exe
O23 - Service: Cisco Configuration Service (CCS) - Cisco Systems, Inc. - C:\WINDOWS\system32\ccs.exe
O23 - Service: Client Update Service for Novell (cusrvc) - Novell, Inc. - C:\WINDOWS\System32\cusrvc.exe
O23 - Service: ECCR_Recorders - Unknown owner - C:\Program Files\AuxBox\V2.1\exe\ECCR_Admin.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kaspersky Network Agent (klnagent) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\NetworkAgent\klnagent.exe
O23 - Service: Lancet Installer Service (LancetInstallerService) - Lancet Technology, Inc. - C:\Program Files\Lancet\Installer\LUWSrv.exe
O23 - Service: Multi-user Cleanup Service - IBM Corp - C:\Program Files\Lotus\Notes\ntmulti.exe
O23 - Service: Novell Application Launcher (NALNTSERVICE) - Novell, Inc. - C:\WINDOWS\system32\NALNTSRV.EXE
O23 - Service: NICSer_WPC54G - Unknown owner - C:\Program Files\Linksys\Wireless-G Notebook Adapter\NICServ.exe
O23 - Service: Remote management (Novell WUser Agent) - Novell, Inc. - C:\NOVELL\ZENRC\wuser32.exe
O23 - Service: QCONSVC - IBM Corp. - C:\WINDOWS\System32\QCONSVC.EXE
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\System32\S24EvMon.exe
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: Novell Workstation Manager (WM) - Novell, Inc. - C:\WINDOWS\System32\wm.exe
O23 - Service: WUOLservice (WUOLService) - Novell, Inc. - C:\NOVELL\ZENRC\WUOLService.exe

--
End of file - 11939 bytes

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#2 RichieUK

RichieUK

    Malware Assassin


  • Malware Response Team
  • 13,614 posts
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  • Local time:03:18 AM

Posted 17 February 2008 - 03:54 PM

Welcome to the BleepingComputer HijackThis Logs and Analysis forum.
My name is Richie and i'll be helping you to fix your problems.

Apologies for the late response,as i'm sure you can appreciate we are extremely busy.

If you've already recieved help at another forum and your issues have been resolved,or you're presently recieving help elsewhere then please let us know.

If you have not followed the info in the link below prior to posting your log then please do so now:
Preparation Guide for use before posting a HijackThis Log:
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

If you still require help,please post a new Hijackthis log into this topic in your next reply.

Also post a detailed description of the issues you're experiencing.

*Note*
Post all reports/logs directly into this topic,not as attachments,thanks.
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