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Internet and Computer Restarting


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5 replies to this topic

#1 chrisyee

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Posted 09 March 2005 - 08:34 PM

I need help with my bleeping computer! I would be surfing the Internet for a while and then when I press a link or the back button, my computer would shut down and restart. Everything would be fine for a couple minutes and then suddenly when I click on a link or the back button the computer will shut down and restart.

I have couple spywares and hackthis. Can someone help me fix this?

Here is my Hackthis Log. Is there something wrong?


Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\AVPersonal\AVGNT.EXE
C:\Program Files\ProcessGuard\pgaccount.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\ProcessGuard\procguard.exe
C:\Program Files\Linksys\WMP11 Config Utility\WMP11CFG.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\AVPersonal\AVGUARD.EXE
C:\Program Files\AVPersonal\AVWUPSRV.EXE
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\Program Files\ProcessGuard\dcsuserprot.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft Office\Office\WINWORD.EXE
C:\Documents and Settings\Chris Yee\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.excite.com/
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AVGCtrl] "C:\Program Files\AVPersonal\AVGNT.EXE" /min
O4 - HKLM\..\Run: [!1_pgaccount] "C:\Program Files\ProcessGuard\pgaccount.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [Windows Registry Repair Pro] C:\Program Files\3B Software\Windows Registry Repair Pro\RegistryRepairPro.exe 4
O4 - HKCU\..\Run: [!1_ProcessGuard_Startup] "C:\Program Files\ProcessGuard\procguard.exe" -minimize
O4 - Global Startup: Billminder.lnk = C:\Program Files\Quicken\billmind.exe
O4 - Global Startup: Event Reminder.lnk = C:\Program Files\Broderbund\PrintMaster\PMREMIND.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\Quicken\QWDLLS.EXE
O4 - Global Startup: Wireless PCI Card Configuration Utility.lnk = C:\Program Files\Linksys\WMP11 Config Utility\WMP11CFG.exe
O9 - Extra button: Whistle - {220E39C3-B081-4719-AB1A-9A884DCBD05C} - (no file)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {712D42CD-3513-473E-96E8-019C9AD78F1A} (MSN Money QuickList) - http://moneycentral.msn.com/cabs/pmupdate2.exe
O16 - DPF: {963BE66B-121D-4E6C-BF9F-1A774D9A2E41} (MSN Money Charting) - http://moneycentral.msn.com/cabs/webinst.exe
O16 - DPF: {EF0DBA6F-43CE-4B26-9808-2AB38FA0DB29} (MSN Money Ticker) - http://fdl.msn.com/public/investor/v13/ticker.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = BaseComp
O17 - HKLM\Software\..\Telephony: DomainName = BaseComp
O17 - HKLM\System\CCS\Services\Tcpip\..\{EECE0CF0-6E22-4569-9A07-4EE8C79C65C6}: NameServer = 65.106.0.254 65.106.7.254
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = BaseComp
O19 - User stylesheet: (file missing)
O20 - AppInit_DLLs: lhvz5lfy7gtj.dll

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#2 OldTimer

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Posted 10 March 2005 - 12:18 PM

Hi chrisyee and welcome to the BC forums. It appears that yur log is incomplete. Please follow the steps below to post a new log:

We need a HijackThis (HJT) log file to be able to analyze what is happening on your computer. If you do not have a copy of HijackThis or do not have the latest version (1.99.1) then download it from here: HijackThis_sfx.exe. Double-click on the file you just downloaded and click on the UnZip button to install the program.

Start HijackThis and click the Do a system scan and save a log button to perform a scan and create a log file. When the scan is complete, Notepad will open up with the log file in it. While in Notepad, press Ctrl-A to select all text and then Ctrl-C to copy the text to the clipboard.

POST the log in this thread using the Add Reply button. Click in the data-entry window and press Ctrl-V to paste the log into the window. Add any other comments which you believe might be helpful in our analysis. and click the Add Reply button.

I will review your log as quickly as I can.[/list]

DO NOT MAKE ANY CHANGES OR CLICK "FIX CHECKED" UNTIL WE CHECK THE LOG, AS SOME OF THE FILES ARE LEGIT AND VITAL TO THE FUNCTION OF YOUR COMPUTER

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
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#3 chrisyee

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Posted 13 March 2005 - 11:21 PM

Sorry tit took so long to reply back. I downloaded the new hijackthis. Here is my log below.

My computer keeps shutting down and resetting after press on a link.

Logfile of HijackThis v1.99.1
Scan saved at 8:14:58 PM, on 3/13/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\ProcessGuard\pgaccount.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\AVPersonal\AVGNT.EXE
C:\Program Files\ProcessGuard\procguard.exe
C:\Program Files\Linksys\WMP11 Config Utility\WMP11CFG.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\AVPersonal\AVGUARD.EXE
C:\Program Files\AVPersonal\AVWUPSRV.EXE
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\Program Files\ProcessGuard\dcsuserprot.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.excite.com/
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [!1_pgaccount] "C:\Program Files\ProcessGuard\pgaccount.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [AVGCtrl] "C:\Program Files\AVPersonal\AVGNT.EXE" /min
O4 - HKCU\..\Run: [Windows Registry Repair Pro] C:\Program Files\3B Software\Windows Registry Repair Pro\RegistryRepairPro.exe 4
O4 - HKCU\..\Run: [!1_ProcessGuard_Startup] "C:\Program Files\ProcessGuard\procguard.exe" -minimize
O4 - Global Startup: Billminder.lnk = C:\Program Files\Quicken\billmind.exe
O4 - Global Startup: Event Reminder.lnk = C:\Program Files\Broderbund\PrintMaster\PMREMIND.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\Quicken\QWDLLS.EXE
O4 - Global Startup: Wireless PCI Card Configuration Utility.lnk = C:\Program Files\Linksys\WMP11 Config Utility\WMP11CFG.exe
O9 - Extra button: Whistle - {220E39C3-B081-4719-AB1A-9A884DCBD05C} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {712D42CD-3513-473E-96E8-019C9AD78F1A} (MSN Money QuickList) - http://moneycentral.msn.com/cabs/pmupdate2.exe
O16 - DPF: {963BE66B-121D-4E6C-BF9F-1A774D9A2E41} (MSN Money Charting) - http://moneycentral.msn.com/cabs/webinst.exe
O16 - DPF: {EF0DBA6F-43CE-4B26-9808-2AB38FA0DB29} (MSN Money Ticker) - http://fdl.msn.com/public/investor/v13/ticker.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = BaseComp
O17 - HKLM\Software\..\Telephony: DomainName = BaseComp
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = BaseComp
O19 - User stylesheet: (file missing)
O20 - AppInit_DLLs: lhvz5lfy7gtj.dll
O23 - Service: AntiVir Service (AntiVirService) - H+BEDV Datentechnik GmbH - C:\Program Files\AVPersonal\AVGUARD.EXE
O23 - Service: AntiVir Update (AVWUpSrv) - H+BEDV Datentechnik GmbH, Germany - C:\Program Files\AVPersonal\AVWUPSRV.EXE
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: DiamondCS Process Guard Service v3.000 (DCSPGSRV) - DiamondCS - C:\Program Files\ProcessGuard\dcsuserprot.exe
O23 - Service: AOpen NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

#4 OldTimer

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Posted 14 March 2005 - 02:58 AM

Hello again chrisyee. After reviewing your log I see a couple of items that require our attention. Please proceed with the following steps in order.

Step #1

Start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:O9 - Extra button: Whistle - {220E39C3-B081-4719-AB1A-9A884DCBD05C} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = BaseComp
O17 - HKLM\Software\..\Telephony: DomainName = BaseComp
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = BaseComp
O19 - User stylesheet: (file missing)
O20 - AppInit_DLLs: lhvz5lfy7gtj.dll

Now close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.

Step #2

We need to make sure all hidden files are showing so please:* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View tab.
* Under the Hidden files and folders heading select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Click Yes to confirm.
* Click OK.
Find the following files/folders and delete them (don't worry if they are already gone):lhvz5lfy7gtj.dll (search for this file and delete all instances. See the note below regarding searching in XP)
Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked.

Step #3

OK. Reboot your computer normally, start HijackThis and perform a new scan. Post your new log file back here using the Add Reply button and I will review it when it comes in.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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#5 chrisyee

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Posted 16 March 2005 - 02:26 AM

I removed the items that you listed, Here is my log file below.

My computer still shuts down and resarts. Do you think there is a problem with my browser or Windows?

Logfile of HijackThis v1.99.1
Scan saved at 11:24:48 PM, on 3/15/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\ProcessGuard\pgaccount.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\AVPersonal\AVGNT.EXE
C:\Program Files\ProcessGuard\procguard.exe
C:\Program Files\Linksys\WMP11 Config Utility\WMP11CFG.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\AVPersonal\AVGUARD.EXE
C:\Program Files\AVPersonal\AVWUPSRV.EXE
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\Program Files\ProcessGuard\dcsuserprot.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft Office\Office\WINWORD.EXE
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.excite.com/
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [!1_pgaccount] "C:\Program Files\ProcessGuard\pgaccount.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [AVGCtrl] "C:\Program Files\AVPersonal\AVGNT.EXE" /min
O4 - HKCU\..\Run: [Windows Registry Repair Pro] C:\Program Files\3B Software\Windows Registry Repair Pro\RegistryRepairPro.exe 4
O4 - HKCU\..\Run: [!1_ProcessGuard_Startup] "C:\Program Files\ProcessGuard\procguard.exe" -minimize
O4 - Global Startup: Billminder.lnk = C:\Program Files\Quicken\billmind.exe
O4 - Global Startup: Event Reminder.lnk = C:\Program Files\Broderbund\PrintMaster\PMREMIND.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\Quicken\QWDLLS.EXE
O4 - Global Startup: Wireless PCI Card Configuration Utility.lnk = C:\Program Files\Linksys\WMP11 Config Utility\WMP11CFG.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {712D42CD-3513-473E-96E8-019C9AD78F1A} (MSN Money QuickList) - http://moneycentral.msn.com/cabs/pmupdate2.exe
O16 - DPF: {963BE66B-121D-4E6C-BF9F-1A774D9A2E41} (MSN Money Charting) - http://moneycentral.msn.com/cabs/webinst.exe
O16 - DPF: {EF0DBA6F-43CE-4B26-9808-2AB38FA0DB29} (MSN Money Ticker) - http://fdl.msn.com/public/investor/v13/ticker.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{EECE0CF0-6E22-4569-9A07-4EE8C79C65C6}: NameServer = 65.106.0.254 65.106.7.254
O23 - Service: AntiVir Service (AntiVirService) - H+BEDV Datentechnik GmbH - C:\Program Files\AVPersonal\AVGUARD.EXE
O23 - Service: AntiVir Update (AVWUpSrv) - H+BEDV Datentechnik GmbH, Germany - C:\Program Files\AVPersonal\AVWUPSRV.EXE
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: DiamondCS Process Guard Service v3.000 (DCSPGSRV) - DiamondCS - C:\Program Files\ProcessGuard\dcsuserprot.exe
O23 - Service: AOpen NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

#6 OldTimer

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Posted 16 March 2005 - 09:12 AM

Hello again chrisyee. Your log now looks clean. Congratulations! We have a couple of last steps to perform and then you're all set.

First, let's reset your hidden/system files and folders. System files are hidden for a reason and we don't want to have them openly available and susceptible to accidental deletion.* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View tab.
* Under the Hidden files and folders heading UNSELECT Show hidden files and folders.
* CHECK the Hide protected operating system files (recommended) option.
* Click Yes to confirm.
* Click OK.
Next, let's clean your restore points and set a new one:

Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs from changing those files. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected)1. Turn off System Restore.On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
2. Restart your computer.

3. Turn ON System Restore.On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check Turn off System Restore.
Click Apply, and then click OK.
[/list]System Restore will now be active again.

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programs: SpywareBlaster, SpywareGuard and IESpy-Ad. They will add 1000's of sites to your resticted zone and block some hijacks from happening.

You should also have a good firewall like ZoneAlarm or Kerio Personal Firewall (both are free) and a good anti-virus application like AVG Anti-Virus or Avast Home Edition (both are also free). It is critical to have both a firewall and anti virus to protect your system.

To keep your system up to date and clean visit Windows Update monthly, run AdAware SE and Spybot Search & Destroy weekly, and be aware of what emails you open and websites you visit.

To learn more about how to protect yourself while on the internet read this article by Tony Klien: So how did I get infected in the first place?

If you are still encountering problems with your system resetting while you are browsing post back here with additional information. Keep track of when this happens. Is it on specific sites or all sites? Are you getting any error messages and if so what are they specifically? Do you have any other problems other than when you are browsing?

If you have not done so, I would start with a standard battery of cleanup tests using the above progams (AdAware, Spybot Search & Destroy). These will go through areas of your system that HijackThis does not look at and just do some good all-around checking. Then post back here with any of the information I outlined above.

Have a safe and happy computing day!

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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