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Please Please Please Look! I Dont Have A Clue Please


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5 replies to this topic

#1 zclibbens

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Posted 09 February 2008 - 05:18 AM

Hi i will have to keep this quick im new here im zack and i have a major problem right i think i know what it is i have a program thats blocking it so far, i think it is li9ke a virus i think it says
path: C/windows/system32/PMKHI.DLL i have been looking on internet and cant find anythin i think its serious please please reply as soon as you can thatnks sorry i couldnt introduce myself

Edited by zclibbens, 09 February 2008 - 05:19 AM.


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#2 ruby1

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Posted 09 February 2008 - 07:43 AM

Hi and welcom :flowers:

it would be helpful to know what windows version you are running and what programs if at all you have already used on the computer to scan and check for infections :thumbsup:

#3 zclibbens

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Posted 09 February 2008 - 09:29 AM

Hi i have XP and i have scanned it with AVG and it didnt find it

#4 ruby1

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Posted 09 February 2008 - 12:30 PM

try these free programs for starterssuperantispyware FREE

asquared FREE

I suggest you fully update them, then reboot and run a full deep scan with each and let us know what they find?

One presumes you have all your windows updates installed and have System Restore enabled by default?

#5 Orange Blossom

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Posted 10 February 2008 - 12:50 AM

Hello zclibbens and welcome to BC :flowers:

I would suggest running the SUPERAntiSpyware in Safe Mode. You will install it in normal mode of course.

Download and install SUPERAntiSpyware free found here: http://www.superantispyware.com/superantis...efreevspro.html

Be sure to click on the download button to the left, not on the free trial download on the right.

Install it and double-click the icon on your desktop to run it.
It will ask if you want to update the program definitions, click Yes.
Under Configuration and Preferences, click the Preferences button.
Click the Scanning Control tab.
Under Scanner Options make sure the following are checked:
o Close browsers before scanning
o Scan for tracking cookies
o Terminate memory threats before quarantining.
o Please leave the others unchecked.
o Click the Close button to leave the control center screen.
Reboot into Safe Mode
On the main screen, under Scan for Harmful Software click Scan your computer.
On the left check C:\Fixed Drive.
On the right, under Complete Scan, choose Perform Complete Scan.
Click Next to start the scan. Please be patient while it scans your computer.
After the scan is complete a summary box will appear. Click OK.
Make sure everything in the white box has a check next to it, then click Next.
It will quarantine what it found and if it asks if you want to reboot, click Yes.
To retrieve the removal information for me please do the following:
Reboot into Normal Mode
o After reboot, double-click the SUPERAntispyware icon on your desktop.
o Click Preferences. Click the Statistics/Logs tab.
o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
o It will open in your default text editor (such as Notepad/Wordpad).
o Please highlight everything in the notepad, then right-click and choose copy.
Click close and close again to exit the program.

Please post the log in your next reply.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#6 ruby1

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Posted 12 February 2008 - 01:46 PM

?? how have you got on with the scans? :thumbsup:




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