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Avsystemcare...what Do I Do?


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6 replies to this topic

#1 ChadK7

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Posted 09 February 2008 - 12:17 AM

unfortunately I had just gotten suckered into purchasing the AVsystemcare for $50. I uninstalled it from the control panel on my computer, but I am assuming I need to do much more to take care of this problem? Any general help is very very much appreciated. I am a novice at best when it comes to computers. Also, when purchasing it, I gave my credit card #, name and address. I have already contacted my credit card company and canceled my card #. Will they attempt to jeopardize my information??????? Thanks for any help!!!!

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#2 ruby1

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Posted 09 February 2008 - 07:59 AM

Hi and welcom :thumbsup:

regarding the rogue program you seem to have been succerred into downloading, to avoid duplicating guidance for sorting this out it would help to know what your windows version is and what protection programs you have installed , when last updated and run?

#3 ChadK7

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Posted 09 February 2008 - 10:50 AM

I have AVG Free, SpyBot Search & Detroy, Adaware SE, Spyware Guard. About 20 min. after I downloaded the AVsystemcare, I uninstalled it from my Control Panel and then ran all the above programs about 1/2 hour later. This was about 12 hours ago. I see I also have a program that was downloaded by a friend, called MRU Blaster. Should this be run also?? How much do I have to worry about passwords, financial information, etc. being compromised. I usually ran Windows Cleaner, Windows Ultra Clean every few days, I don't know if that helps things or not. Thanks for any help.

I have Windows XP

#4 ChadK7

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Posted 09 February 2008 - 11:09 AM

I just downloaded RogueRemover and ran it. It removed about 10 items.

#5 ruby1

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Posted 09 February 2008 - 12:33 PM

you could also try these two free programs


http://www.superantispyware.com/superantis...efreevspro.html


http://www.superantispyware.com/superantis...efreevspro.html

fully update each , reboot and run on full deep scans; let us know what they dredge up for you :thumbsup:

#6 Orange Blossom

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Posted 10 February 2008 - 12:43 AM

Hello ChadK7 and welcome to BC :flowers:

It would be best if you ran SUPERAntiSpyware in Safe Mode. You will, of course, install it in normal mode.

Download and install SUPERAntiSpyware free found here: http://www.superantispyware.com/superantis...efreevspro.html

Be sure to click on the download button to the left, not on the free trial download on the right.

Install it and double-click the icon on your desktop to run it.
It will ask if you want to update the program definitions, click Yes.
Under Configuration and Preferences, click the Preferences button.
Click the Scanning Control tab.
Under Scanner Options make sure the following are checked:
o Close browsers before scanning
o Scan for tracking cookies
o Terminate memory threats before quarantining.
o Please leave the others unchecked.
o Click the Close button to leave the control center screen.
Reboot into Safe Mode
On the main screen, under Scan for Harmful Software click Scan your computer.
On the left check C:\Fixed Drive.
On the right, under Complete Scan, choose Perform Complete Scan.
Click Next to start the scan. Please be patient while it scans your computer.
After the scan is complete a summary box will appear. Click OK.
Make sure everything in the white box has a check next to it, then click Next.
It will quarantine what it found and if it asks if you want to reboot, click Yes.
Reboot into normal mode.
To retrieve the removal information for me please do the following:
o After reboot, double-click the SUPERAntispyware icon on your desktop.
o Click Preferences. Click the Statistics/Logs tab.
o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
o It will open in your default text editor (such as Notepad/Wordpad).
o Please highlight everything in the notepad, then right-click and choose copy.
Click close and close again to exit the program.

Please post the log in your next reply.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Internet Security, NoScript Firefox ext.


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#7 ruby1

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Posted 10 February 2008 - 06:51 PM

did the suggested scans find anything , or are you still trying to run them ?




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