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No Pointer/mouse


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8 replies to this topic

#1 happybooker1

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Posted 08 February 2008 - 10:32 PM

emachine W3400 with standard equipment. Bought new Nov. 2004. DVD drive took to working 'sometimes' and EVERYONE said I could easily replace the internal drive myself. Bought new Panasonic drive at Fry's. Took old drive out, plugged in new drive (yes it was as easy as everyone said). Restarted machine. I have a logitech wireless keyboard & mouse. Pointer will not move. There is NOTHING I can do with no pointer/mouse function or keyboard.

Here's what I have done: restarted computer at least 10 times over the course of the night. Pushed connect/reconnect/reset button NUMEROUS times. Changed batteries in wireless mouse/keyboard to brand new. Went to Walmart & bought new keyboard/mouse combo (NOT wireless). TOok out new DVD drive & reinstalled old one. Tried every USB port in the computer.

Nothing works. Pointer is frozen in middle of screen & will NOT move. I get a message on the screen that new hardwear is detected but I can't do anything.

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#2 Tomo2

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Posted 08 February 2008 - 10:54 PM

Hello and :thumbsup: to BC! happybooker1

Well PC's never had mice at first so see if you can navigate to the device manager to see if your mouse is detected or there are any errors. To get there you go Start -> Control Panel -> System -> Hardware -> Device manager. If you can see your mouse/keyboard wireless thing then in the context menu try updating the drivers.

Did the wireless set come with any software or drivers on a disk?

Hope that helps! :huh:

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#3 Andrew

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Posted 08 February 2008 - 11:13 PM

Just my[img]http://tbn0.google.com/images?q=tbn:cOdduEt2zQyqJM:http://www.msgl.com/res/images/pic/2-cents.gif[/img] here, but here's how you can access the Device Manager using only the keyboard:

1. Hold down the "Windows Logo" key and press R
2. In the Run... box, type devmgmt.msc and press Enter
3. Ta-da!
4. You can navigate using the arrow keys and the Tab key.

#4 Tomo2

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Posted 08 February 2008 - 11:44 PM

lol Thanks Amazing Andrew, I knew there would be a shorter way... I'm never one for keyboard shorcuts :thumbsup: .

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#5 Andrew

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Posted 09 February 2008 - 12:53 AM

No problem! Personally, I try to use the mouse as little as possible... except when fragging in Unreal Tournament.

#6 happybooker1

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Posted 09 February 2008 - 10:44 AM

I HAVE no keyboard also!! No mouse, no keyboard. Wireless OR wired. They won't work. Nothing moves. Windows loads, screen comes up, all my icons are there, little box pops up that says 'found new hardwear' and I can't select ANYTHING!!!! What can you do with NO MOUSE and NO KEYBOARD properties?????

BTW, thanks for the welcome. ANd I sure have learned my lesson. I'm never trying to do ANYTHING by myself again!!!

Edited by happybooker1, 09 February 2008 - 10:48 AM.


#7 usasma

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Posted 09 February 2008 - 01:48 PM

It worked before you installed the drive and now it doesn't work.

Disconnect the drive and then boot up. Does the mouse and keyboard work now? If so, then it's either in the installation of the drive or the drive itself that the problem exists.

Have you tried a new cable for the drive? Have you ensured that both the drive cable and the power cable are attached to the drive? Have you checked the jumpers on the back of the drive to see if they're set in CS (Cable Select) mode? If it's not, then the far end of the cable is the place for the "Master" setting - and the middle connector is the place for the "Slave" setting.

If all this doesn't work, return the drive or exchange it.
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#8 happybooker1

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Posted 09 February 2008 - 04:54 PM

Yep, everything worked 5 minutes before I took out the old drive & tried to install the new one. The old drive worked MOST of the time also, so I can't see it being the cables, but maybe..... I'll try that when I get back home. Thanks.

BUt when I took out the NEW drive & reinstalled the old drive, the keyboard/mouse still didn't work.

Edited by happybooker1, 09 February 2008 - 04:56 PM.


#9 garmanma

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Posted 09 February 2008 - 06:26 PM

Examine the inside carefully to see if you knocked anything loose while working inside
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