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N T Authority System Shutdown


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#1 linda1717

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Posted 08 February 2008 - 10:05 PM

:thumbsup: Every time I plug in my printer( USB plug) HP deskjet 2345 I get this error message that my computer will shutdown in 56 seconds. I can't use the printer. The error says it is a problem with system32/services.exe I can use the USB ports for my Ipod and camera with no problems so it is not the USB port. This only happen when I plug in the printer. Please help thanks

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#2 Juha

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Posted 08 February 2008 - 10:21 PM

Check the last poster's info in this link: http://forums.techarena.in/showthread.php?t=43030

#3 Tomo2

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Posted 08 February 2008 - 10:42 PM

Hi Linda1717, :thumbsup: to BC!
Your printer is causing an error in Plug and Play. Are there any software or drivers that came with your printer?

Does it give you a status code when it initiates the shutdown?
Somthing to try:
  • Plug in your printer
  • When the NT Authority Shutdown starts go Start -> Run, type shutdown -a to abort
  • Right click on My computer and select "manage"
  • In the device manager find your printer, right click and select Update Driver
On second thought you probably won't be able to find the printer because Services.exe has been terminated.

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#4 linda1717

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Posted 11 February 2008 - 04:08 PM

:thumbsup: I am still having the same problem. Whenever I plug in my printer USB cable I get the error that my computer will shut down. it says it is with windows/system32/services.exe I know how to do run and shutdown _a and that works but I can't plug in my printer it wll do it again. I have looked for the sasser worm and blaster worm I did stinger and none were found. Any other ideas?

#5 Juha

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Posted 11 February 2008 - 04:52 PM

Hi Linda1717,

It would be better if you responded in your thread http://www.bleepingcomputer.com/forums/t/130171/n-t-authority-system-shutdown/, which deals with the same subject rather than starting a new topic. In this way, you can easily get a response from whoever gave you instructions.

#6 linda1717

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Posted 11 February 2008 - 07:35 PM

I am still having the same problem. Whenever I plug in my printer USB cable I get the error that my computer will shut down. it says it is with windows/system32/services.exe I know how to do run and shutdown _a and that works but I can't plug in my printer it wll do it again. I have looked for the sasser worm and blaster worm I did stinger and none were found. Any other ideas?

#7 usasma

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Posted 12 February 2008 - 06:56 AM

I merged the 2 original topics into this one to prevent duplication.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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