Posted 09 March 2005 - 05:09 PM
I have a buddys computer that I tried to remove the spyware from. It ended up breaking the internet connection (I think). After the removal of almost 1600 pcs. of spyware, and 3 viruses, the puter would only flash the "compac" logo, try to load xp pro, only to start the process all over again. He lost the cd for recovery, then found it. I recovered the system and saved his files. The computer now boots to the "User accounts" screen, but when I click on one of the users, a box pops up and tells me that the install has to be activated by microsoft before any of the users can log on. It says, would you like to activate now. I click yes, the screen says "saving settings"(for user).
I ran the LSP fix, but the internet link is still broken. So, I don't know what to do. I really need someone to walk me through this thing. It is probably something simple. As you can probably tell, I am not a computer guru, by any means. If it will help, my buddy told me to do a complete install and to erase all of the contents of the drive.
Thanks in advance.