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Popups When Opening Browsers, Computer Freezes


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3 replies to this topic

#1 russell1960

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Posted 07 February 2008 - 04:31 PM

Hello! I have ran Spybot, Ad-Aware, Stinger, emptied everything, and still having problems. When I open a browser (ie-Google), if I can even get the window to open, it then starts pop-ups galore. I am not able to search anything. I already had HJT on the computer, it did let me scan the system, but I had to copy the log onto a disc and am posting this from a different computer.

If I manage to get a browser open, it then immediately freezes the computer up. Will not even let me select start or do ctrl/alt/dlt. I am at a loss. Restarting is next to impossible. Any help would be sooo appreciated. Thank you.

OK, it keeps telling me I have an old version of HJT & will not allow me to post the log. I will try to copy a new version to disc & see if I am able to rescan the evil computer. If so, I will add to this topic tomorrow morning. Thanks.

Edited by russell1960, 08 February 2008 - 02:04 PM.


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#2 russell1960

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Posted 08 February 2008 - 02:10 PM

Ok-here is the HJT log, and I am getting lots of popups from rond.starsdoor and setthetrend.com...

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:07:32 AM, on 2/8/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\McAfee\McAfee VirusScan\VsStat.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\McAfee\McAfee VirusScan\Vshwin32.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\McAfee\McAfee VirusScan\Avconsol.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\McAfee\McAfee VirusScan\alogserv.exe
C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Drmupgds\Drmupgds.exe
C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Norton AntiVirus\NAVW32.EXE
C:\Program Files\Acroprint\TimeStationPC\tsClientMenu.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Documents and Settings\end user\My Documents\olivia\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://securityresponse.symantec.com/avcenter/fix_homepage
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [Alogserv] C:\Program Files\McAfee\McAfee VirusScan\alogserv.exe
O4 - HKLM\..\Run: [McAfee Guardian] "C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe" /SU
O4 - HKLM\..\Run: [d8ced1a8] rundll32.exe "C:\WINDOWS\system32\mqnfuvyp.dll",b
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Drmupgds] C:\Program Files\Drmupgds\Drmupgds.exe
O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /startmonitor
O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'Default user')
O4 - Startup: Autoup.lnk = C:\AutoUp\Autoup.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader.cab
O16 - DPF: {55027008-315F-4F45-BBC3-8BE119764741} (Slide Image Uploader Control) - http://www.slide.com/uploader/SlideImageUploader.cab
O16 - DPF: {75565ED2-1560-4F15-B841-20358DE6A0D1} (ImageControl Class) - http://c.ancestry.com/cab/ImageViewer/MFImgVwr.cab
O16 - DPF: {8FA2192F-B95D-40E3-898F-8D7ABB8E00D0} (SpinTop Games Launcher) - http://clubgames.pogo.com/online2/pogop/ma...mesLauncher.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {B020B534-4AA2-4B99-BD6D-5F6EE286DF5C} (Symantec Download Bridge) - http://a248.e.akamai.net/f/248/5462/2h/www...ol/SymDlBrg.cab
O16 - DPF: {D71F9A27-723E-4B8B-B428-B725E47CBA3E} - http://imikimi.com/download/imikimi_plugin.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://clubgames.pogo.com/online2/pogop/be...aploader_v6.cab
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVSync Manager (AvSynMgr) - Networks Associates Technologies, Inc. - C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: DBISAM Database Server - DBSRVR (DBSRVR) - Unknown owner - C:\CCWIN\dbsrvr.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
O23 - Service: McShield - Unknown owner - C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O24 - Desktop Component 0: (no name) - C:\Documents and Settings\end user\My Documents\My Pictures\Mom33.JPG
O24 - Desktop Component 1: (no name) - C:\Documents and Settings\end user\My Documents\My Pictures\stairwaytoHeavenv.JPG
O24 - Desktop Component 10: (no name) - C:\Documents and Settings\end user\My Documents\plaid.html
O24 - Desktop Component 11: (no name) - C:\Documents and Settings\end user\My Documents\lily.html
O24 - Desktop Component 12: (no name) - C:\Documents and Settings\end user\My Documents\daisy.html
O24 - Desktop Component 13: (no name) - C:\Documents and Settings\end user\My Documents\baby.html
O24 - Desktop Component 3: (no name) - C:\Documents and Settings\end user\My Documents\two.html
O24 - Desktop Component 4: (no name) - C:\Documents and Settings\end user\My Documents\bd.html
O24 - Desktop Component 5: (no name) - C:\Documents and Settings\end user\My Documents\grpa.html
O24 - Desktop Component 6: (no name) - C:\Documents and Settings\end user\My Documents\job.html
O24 - Desktop Component 7: (no name) - C:\Documents and Settings\end user\My Documents\sue.html
O24 - Desktop Component 8: (no name) - C:\Documents and Settings\end user\My Documents\april.html
O24 - Desktop Component 9: (no name) - C:\Documents and Settings\end user\My Documents\august.html.html

--
End of file - 10523 bytes

#3 SifuMike

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Posted 15 February 2008 - 02:26 PM

Welcome russell1960 to the BleepingComputer Forums.

Since it has been a few days, please post a new HijackThis log.

I see McAfee and Symantec/Norton antivirus on your computer. Are you running two antivirus programs?


Thank you for your patience.

Edited by SifuMike, 15 February 2008 - 02:28 PM.

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#4 SifuMike

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Posted 22 February 2008 - 11:49 PM

Due to inactivity, this thread will now be closed. If you need this topic reopened, please contact me or a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
If I've saved you time & money,
please make a donation so I can keep helping people just like you! You can donate using a credit card and PayPal. Thank you!



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Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.




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