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All Internet Windows Closing


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#1 bluefox

bluefox

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Posted 07 February 2008 - 02:29 PM

My internet browswer (Internet Explorer 7.0) randomly closes, citing an error. The advanced info on the error is largely uninteligible to me; a seemingly random string of number and letters. Sometimes, when I'm on a page that requires Flash, I get a Flash error, which closes all my browsers; I do have the latest Flash version, I checked. This browser-closing issue is extremely new. Just now, something even more new and threatening occured, which may be linked. I was playing Age of Empires 3, The Asian Dynasties, in Full Screen mode of course, and suddenly it CTD'd, with a similarly error reporting method as the ones with the browser issues. I was playing this game online, not offline. I believe there is some sort of a program on my machine which closes my apps. I have 1.5 gigs of ram, and a powerful machine altogether, and again, this is a new problem. Below is my HijackThis Log.

Thank you in advance for your time and consideration.



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:11:51 PM, on 2/7/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5450.0004)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Real\RealPlayer\realplay.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Windows NT\Accessories\WORDPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=54729
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=552...cid={SUB_CLCID}
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKUS\S-1-5-18\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit (User 'Default user')
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200601...meInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1202303585578
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1202303337796
O22 - SharedTaskScheduler: IE Component Categories cache daemon - {553858A7-4922-4e7e-B1C1-97140C1C16EF} - C:\WINDOWS\system32\ieframe.dll
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe

--
End of file - 4145 bytes


EDIT: I just configured my router settings to allow for more security, and then tried playing the game again. Once again, game CTD'd and gave error log, saying it would report problem. It said it would include three files in the report: memlog.txt, logfile.txt, and dxdiag.txt. I went to the locations of these files and only found the logfile.txt and age3log.txt, but I'm aware of what dxdiag is. Anyway, I opened the logfile.txt file before allowing it to send the error report. Here are the copied contents of that logfile.txt (seems fairly irrelevant, but whatever):

===============================================================
File 'Age3Log.txt' opened at Thu Feb 07 15:14:16 2008

===============================================================

PreGame 5788: Game locale: English
PreGame 6157: Unable to get SLI mode!
PreGame 6790: ------------------------------------------------------------------------
PreGame 6790: Render using: NVIDIA GeForce FX 5950 Ultra
PreGame 6790: Driver: nv4_disp.dll -- version 6.14.11.6375
PreGame 6790: VendorID = 0x10de
PreGame 6790: DeviceID = 0x333
PreGame 6790: SubSysID = 0x1c610de
PreGame 6790: Revision = 0xa1
PreGame 6790: DeviceIdentifier: {D7B71E3E-4073-11CF-896B-CD2100C2CB35}
PreGame 6799: XML render config -- found vendor 0x10DE as 'NVIDIA'
PreGame 6799: XML render config -- found device ID 0x333 as 'GeForce FX and variants'
PreGame 6799: XML render config -- default device configuration file 'GeforceFX'
PreGame 15367: Game startup complete (15.37 sec)!
PreGame 15367: ------------------------------------------------------------


SECOND EDIT: Immediately after posting my first edit, and sending the error report to the game company, I went to my Netgear router config screen, and copied the log. I don't actually have any Symantec software, so I have no idea why it says Symantec LiveUpdate on the log. Anyone know? Here it is:

[ALLOW: esostatus.agecommunity.com] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:10:07
[ALLOW: liveupdate.symantecliveupdate.com] Source: 192.168.1.3 Thursday, 07 Feb 2008 12:11:02
[ALLOW: liveupdate.symantecliveupdate.com] Source: 192.168.1.3 Thursday, 07 Feb 2008 12:11:03
[ALLOW: us.f460.mail.yahoo.com] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:12:19
[ALLOW: ad.yieldmanager.com] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:12:19
[ALLOW: ads.yimg.com] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:12:19
[ALLOW: us.i1.yimg.com] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:12:19
[ALLOW: ads.yimg.com] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:12:19
[ALLOW: us.i1.yimg.com] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:12:19
[ALLOW: ads.yimg.com] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:12:20
[ALLOW: us.i1.yimg.com] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:12:20
[ALLOW: us.bc.yahoo.com] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:12:20
[ALLOW: media.adrevolver.com] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:12:20
[ALLOW: ad.yieldmanager.com] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:12:20
[ALLOW: us.i1.yimg.com] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:12:20
[ALLOW: ad.doubleclick.net] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:12:20
[ALLOW: m1.2mdn.net] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:12:20
[ALLOW: www.totaleclips.com] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:12:20
[ALLOW: progressive.totaleclips.com.edgesuite.net] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:12:20
[ALLOW: us.f460.mail.yahoo.com] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:23:14
[ALLOW: ads.yimg.com] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:23:14
[ALLOW: ad.yieldmanager.com] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:23:14
[ALLOW: ads.yimg.com] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:23:14
[ALLOW: ads.yimg.com] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:23:15
[ALLOW: us.bc.yahoo.com] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:23:15
[ALLOW: ads.yimg.com] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:23:15
[ALLOW: content.yieldmanager.edgesuite.net] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:23:15
[ALLOW: ad.yieldmanager.com] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:23:15
[ALLOW: craigslist.org] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:23:27
[ALLOW: www.craigslist.org] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:23:27
[ALLOW: boston.craigslist.org] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:23:28
[ALLOW: www.craigslist.org] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:23:28
[ALLOW: boston.craigslist.org] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:23:34
[ALLOW: www.craigslist.org] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:23:34
[ALLOW: boston.craigslist.org] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:23:34
[ALLOW: boston.craigslist.org] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:23:38
[ALLOW: boston.craigslist.org] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:23:45
[ALLOW: www.craigslist.org] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:23:46
[ALLOW: boston.craigslist.org] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:23:50
[ALLOW: www.craigslist.org] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:23:50
[ALLOW: newyork.craigslist.org] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:24:16
[ALLOW: newyork.craigslist.org] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:24:18
[ALLOW: newyork.craigslist.org] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:24:27
[ALLOW: bleepingcomputer.com] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:46:13
[ALLOW: www.bleepingcomputer.com] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:46:13
[ALLOW: img.bleepingcomputer.com] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:46:13
[ALLOW: www.bleepingcomputer.com] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:46:13
[ALLOW: www.google.com] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:46:13
[ALLOW: www.google-analytics.com] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:46:13
[ALLOW: www.bleepingcomputer.com] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:46:13
[ALLOW: img.bleepingcomputer.com] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:46:13
[ALLOW: www.bleepingcomputer.com] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:46:13
[ALLOW: img.bleepingcomputer.com] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:46:14
[ALLOW: www.bleepingcomputer.com] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:46:14
[ALLOW: www.google-analytics.com] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:46:14
[ALLOW: img.bleepingcomputer.com] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:46:14
[ALLOW: www.bleepingcomputer.com] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:46:14
[ALLOW: img.bleepingcomputer.com] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:46:14
[ALLOW: www.bleepingcomputer.com] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:46:14
[ALLOW: www.bleepingcomputer.com] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:46:15
[ALLOW: www.bleepingcomputer.com] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:46:16
[ALLOW: img.bleepingcomputer.com] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:46:16
[ALLOW: www.bleepingcomputer.com] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:46:16
[ALLOW: www.google-analytics.com] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:46:16
[ALLOW: www.bleepingcomputer.com] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:46:16
[ALLOW: www.bleepingcomputer.com] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:46:24
[ALLOW: www.google-analytics.com] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:46:24
[ALLOW: www.bleepingcomputer.com] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:46:24
[ALLOW: www.bleepingcomputer.com] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:46:25
[ALLOW: www.bleepingcomputer.com] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:46:46
[ALLOW: www.bleepingcomputer.com] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:46:47
[ALLOW: www.google-analytics.com] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:46:47
[ALLOW: www.bleepingcomputer.com] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:46:47
[ALLOW: www.bleepingcomputer.com] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:46:48
[ALLOW: www.bleepingcomputer.com] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:47:14
[ALLOW: www.bleepingcomputer.com] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:47:15
[ALLOW: watson.microsoft.com] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:51:56
[ALLOW: www.bleepingcomputer.com] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:55:49
[ALLOW: www.bleepingcomputer.com] Source: 192.168.1.2 Thursday, 07 Feb 2008 12:55:50

Edited by bluefox, 07 February 2008 - 04:01 PM.


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#2 Falu

Falu

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Posted 16 February 2008 - 04:48 AM

Hi bluefox, :thumbsup:

If you still need help please post a new HijackThis log as a reply to this topic. Before posting the log, please make sure you follow all the steps found in this topic: Preparation Guide for use before posting a HijackThis Log , and I'll be happy to look at it for you.

Thanks for your patience. :blink:




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