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Need Some Advice With My Trojan Virus Problem


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6 replies to this topic

#1 mejim

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Posted 07 February 2008 - 01:04 PM

I need an answer to a question which I will ask last. But first.....

I got a infected with a trojan virus, in fact several trojan's: downloader, downloader.MisleadApp, trojan.SpamThru, trojan.Adclicker and a couple others that I can't remember (I am guessing they were received from Limewire the peer 2 peer music player and sharing site that I used once and never again). I also can't use google or I will be hijacked to "search-daily.com" and on to "cyberstroll.com". Also, I now receive ads from "Superiorads" at regular intervals and talk about slllllllooooowwwwww computing.

So, upon some research, I figured I needed to download highjackthis in order for a helper to have something to help me with and get rid of these problems.

I couldn't get any responses on another help site such as this one so I downloaded "hijackthis" and posted "a" log" report hoping someone there would respond (*it was just a log). It remains a log only.

I have several protectors such as Norton Anti-virus (with spyware protection), Spyware Doctor, Ad-aware 2007, firewalls and popup blockers - all of which have found the problem but can't seem to get rid of them (Yes, all done in safe mode, system restore turned off etc).

Now for my question.

Now I am browsing around on this site and it tells me I should NEVER use hjt until I have tried "spybot" first (about the only program I didn't use) because it will mess things up. Does downloading a hjt log qualify as me using hjt or did I misread the warning? I want' to do this "right" but now I don't know what to do or if I am still on track?

So in conclusion, I have not tried spybot (nor have I downloaded it yet), but have only downloaded hjt and did log my files for showing only. Is this okay or did I do a no-no? This is getting confusing.

Thank you,

Jim

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#2 boopme

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Posted 07 February 2008 - 02:16 PM

Hello and welcome mejim. You're OK with only a download and simple scan. Removing things without knowing what is the danger and can be disasterous. The following are for an XP SP2 system.

First you will need to follow the instructions in our Tutorial
How To Remove Vundo/Winfixer Infection

Now Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program.
DO NOT run yet.

Now reboot into Safe Mode:
Safe Mode Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode.


Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or the Opera browser click on that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.


Click Exit on the Main menu to close the program.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.

Please ask any needed questions,post logs and Let us know how your PC in running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 mejim

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Posted 09 February 2008 - 06:18 PM

Hello Boopme,

Well, I did as you said and I haven't been attacked so far during this session. I did recognize some of the files that SuperAntispyware got rid of. I hope it clears my problem.

Anyway, you asked for a copy of the scan logs. Here they are. Can you let me know what you think? I really appreciate your help on this. Thank you.

Jim

_____________________________________________________________________________________________

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 02/09/2008 at 11:34 AM

Application Version : 3.9.1008

Core Rules Database Version : 3399
Trace Rules Database Version: 1391

Scan type : Complete Scan
Total Scan Time : 01:25:46

Memory items scanned : 240
Memory threats detected : 0
Registry items scanned : 5695
Registry threats detected : 20
File items scanned : 55222
File threats detected : 38

Adware.SprtAds/AdRotator
HKLM\Software\Classes\CLSID\{79F562E5-768C-4494-8E6C-824ADA4A9C2C}
HKCR\CLSID\{79F562E5-768C-4494-8E6C-824ADA4A9C2C}
HKCR\CLSID\{79F562E5-768C-4494-8E6C-824ADA4A9C2C}
HKCR\CLSID\{79F562E5-768C-4494-8E6C-824ADA4A9C2C}\InprocServer32
HKCR\CLSID\{79F562E5-768C-4494-8E6C-824ADA4A9C2C}\InprocServer32#ThreadingModel
HKCR\CLSID\{79F562E5-768C-4494-8E6C-824ADA4A9C2C}\ProgID
HKCR\CLSID\{79F562E5-768C-4494-8E6C-824ADA4A9C2C}\Programmable
HKCR\CLSID\{79F562E5-768C-4494-8E6C-824ADA4A9C2C}\TypeLib
HKCR\CLSID\{79F562E5-768C-4494-8E6C-824ADA4A9C2C}\VersionIndependentProgID
C:\WINDOWS\SYSTEM32\SPRT_ADS.DLL
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{79F562E5-768C-4494-8E6C-824ADA4A9C2C}

Unclassified.Unknown Origin
HKLM\Software\Classes\CLSID\{8E015787-B1E3-404a-95DE-3E71E1FA0305}
HKCR\CLSID\{8E015787-B1E3-404A-95DE-3E71E1FA0305}
HKCR\CLSID\{8E015787-B1E3-404A-95DE-3E71E1FA0305}
HKCR\CLSID\{8E015787-B1E3-404A-95DE-3E71E1FA0305}\InprocServer32
HKCR\CLSID\{8E015787-B1E3-404A-95DE-3E71E1FA0305}\InprocServer32#ThreadingModel
HKCR\CLSID\{8E015787-B1E3-404A-95DE-3E71E1FA0305}\ProgID
HKCR\CLSID\{8E015787-B1E3-404A-95DE-3E71E1FA0305}\Programmable
HKCR\CLSID\{8E015787-B1E3-404A-95DE-3E71E1FA0305}\TypeLib
HKCR\CLSID\{8E015787-B1E3-404A-95DE-3E71E1FA0305}\VersionIndependentProgID
C:\WINDOWS\SYSTEM32\SPADS.DLL
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{8E015787-B1E3-404a-95DE-3E71E1FA0305}

Adware.Tracking Cookie
F:\Documents and Settings\James\Cookies\james@adv.webmd[1].txt
F:\Documents and Settings\James Erickson\Cookies\james erickson@Ad-Aware-SE-Personal-Edition[1].txt
F:\Documents and Settings\James Erickson\Cookies\james erickson@adopt.specificclick[2].txt
F:\Documents and Settings\James Erickson\Cookies\james erickson@ads.as4x.tmcs.ticketmaster[1].txt
F:\Documents and Settings\James Erickson\Cookies\james erickson@ads.expedia[1].txt
F:\Documents and Settings\James Erickson\Cookies\james erickson@adv.webmd[1].txt
F:\Documents and Settings\James Erickson\Cookies\james erickson@agoramedia[1].txt
F:\Documents and Settings\James Erickson\Cookies\james erickson@atwola[1].txt
F:\Documents and Settings\James Erickson\Cookies\james erickson@azjmp[2].txt
F:\Documents and Settings\James Erickson\Cookies\james erickson@banner[2].txt
F:\Documents and Settings\James Erickson\Cookies\james erickson@burstnet[2].txt
F:\Documents and Settings\James Erickson\Cookies\james erickson@clicks.jackpot[1].txt
F:\Documents and Settings\James Erickson\Cookies\james erickson@digitalmoses.directtrack[2].txt
F:\Documents and Settings\James Erickson\Cookies\james erickson@directtrack[1].txt
F:\Documents and Settings\James Erickson\Cookies\james erickson@msnprod.oberon-media[2].txt
F:\Documents and Settings\James Erickson\Cookies\james erickson@nandomedia[1].txt
F:\Documents and Settings\James Erickson\Cookies\james erickson@nextag[2].txt
F:\Documents and Settings\James Erickson\Cookies\james erickson@partner2profit[1].txt
F:\Documents and Settings\James Erickson\Cookies\james erickson@rightmedia[1].txt
F:\Documents and Settings\James Erickson\Cookies\james erickson@roskatrack.roskadirect[2].txt
F:\Documents and Settings\James Erickson\Cookies\james erickson@sales.liveperson[1].txt
F:\Documents and Settings\James Erickson\Cookies\james erickson@techtracker[2].txt
F:\Documents and Settings\James Erickson\Cookies\james erickson@www.acronymfinder[1].txt
F:\Documents and Settings\James Erickson\Cookies\james erickson@www.burstbeacon[2].txt
F:\Documents and Settings\James Erickson\Cookies\james erickson@www.findtherightschool[1].txt
F:\Documents and Settings\James Erickson\Cookies\james erickson@www.mediawhale[1].txt
F:\Documents and Settings\James Erickson\Cookies\james erickson@www.oberon-media[1].txt
F:\Documents and Settings\James Erickson\Cookies\james erickson@xiti[1].txt
F:\Documents and Settings\Mary\Cookies\mary@findtherightschool[1].txt
F:\Documents and Settings\Mary\Cookies\mary@icc.intellisrv[2].txt
F:\Documents and Settings\Mary\Cookies\mary@msnprod.oberon-media[1].txt
F:\Documents and Settings\Mary\Cookies\mary@partner2profit[2].txt
F:\Documents and Settings\Mary\Cookies\mary@www.findtherightschool[1].txt

Parasite.CoolWebSearch Variant
F:\DOCUMENTS AND SETTINGS\MARY\LOCAL SETTINGS\TEMP\5.TMP
F:\DOCUMENTS AND SETTINGS\MARY\LOCAL SETTINGS\TEMP\9.TMP

Adware.Vundo Variant
F:\WINDOWS\SYSTEM32\CRYR32.DLL

#4 boopme

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Posted 09 February 2008 - 07:22 PM

Nice job,you kicked a lot of malware.How is the machine running. Do you run Blubster or another P2P application?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 mejim

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Posted 09 February 2008 - 10:07 PM

My Computer is running fantastic. I even got the courage to try "google" and got in and out without any problems. Damn, this is nice after a couple of weeks trying to do what you did for me. I appreciate it!

Blubster or P2P? Oh yes, but not anymore.

Yeah, I thought I could try to get some free music from Lime wire and forgot that I was told to turn off my protection/blockers/etc for the download. I was presented with a offer to get a "better" experience and to try their Java, I think it was; thats when I lost control of my computer.

Question. Do you think its' a good idea to run "ATF Cleaner" and "Superantispyware" together for regular checks in the future? And if you don't mind telling me. What is ATF?

Thanks,

Jim

Edited by mejim, 09 February 2008 - 10:11 PM.


#6 boopme

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Posted 09 February 2008 - 11:04 PM

Hello, you are quite welcome.

ATF-Cleaner by Atribune.
was once upon a time just my personal temp file cleaner. There became a need for a good temp file cleaner that could do the job safely and without removing files that are crucial to windows, so I decided I'd share it with the public.
This program is for XP and Windows 2000 only


Yes much of your malware came thru P2P, glad your off.
I would keep them handy. Update the SAS at least weekly and before running scans.

Now you should Set a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since System Restore is a protected directory, your tools can not access it to delete these bad files which sometimes can reinfect your system. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then go to Start > Run and type: Cleanmgr
  • Click "OK".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.

Edited by boopme, 09 February 2008 - 11:38 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 mejim

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Posted 10 February 2008 - 12:25 PM

Hi again,

I tried that "CleanMgr" and it only offered me "Local Disk C:" as an option. Should I go ahead and clean it (local disk C:) anyway? My operating system is Windows XP Home edition. Browser IE 6.0.x

I also have a slave on my hard drive "Local Disk F:" - however, I hardly even use that. It is only there because I had some old files I needed to access now and then.

On another note.

I see my taskbar has a orange "Java update available". It looks to be the very one that gave me trouble with the trojans and has exactly the same date when I got infected. Can you advise me on this one too please? What should I do with it?
Thank you so much.

Jim

Edited by mejim, 10 February 2008 - 03:55 PM.





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