OS=Vista. According to Webroot Spysweeper, someone installed 'sys keylogger pro' on my computer without my knowledge or permission. No one else has access to my computer, so this must have been done over the web. Webroot runs automatic scans every two days, so I assume that it was installed sometime in the last two days. Though I didn't directly access my bank account during that time, I DID do a credit card transaction. Webroot quarantined it, and I ran a scan after rebooting to see if it came back, and Webroot said it was no longer there. I've read the forums on keyloggers, and while I found a lot of helpful info, I didn't find anything that directly applied to me, so I am asking for any further advice that might be offered. Specifically, can I be sure it is gone? Do I need to change my passwords? Can I find out who did this, and if so, can I have them prosecuted? Any suggestions on programs for making absolutely sure it is gone?
Please keep in mind that I am strictly an amateur user, and I don't understand technical jargon.
By the way, this site is AWESOME! I truly appreciate all the work and help that is given here. Thank you.
Edited by Dana Walker, 07 February 2008 - 10:05 AM.