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Vius Maybe? Unsure


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#1 tut2734

tut2734

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Posted 05 February 2008 - 10:59 PM

Hello,

I have a fujitsu tablet pc with windows xp and lately i have had problems. I have AIM 6.5 program and while I was on the internet it quit out. So i went to click on it again and ass soon as it logs in it goes to send error report and if I click send it quits out. If i click don't click it its fine. Also my homepage keeps changing to a whynotsearchhere.com page. I have scanned my computer with ad-aware and mc-afee. What should I do, whats going on or how can i fix it? I appreciate all the help.

Thank you very much,
tut2734

-remember 32 VT-


Mod Edit: Topic moved to more appropriate forum~ TMacK

Edited by TMacK, 05 February 2008 - 11:25 PM.


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#2 Orange Blossom

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Posted 06 February 2008 - 06:16 PM

Hello tut2734 and welcome to BC :flowers:,

According to my research you've been infected with a trojan that transmits information about your surfing habits, at a minimum, so you can get inundated with ads. To keep the problem from getting worse, I suggest that you disconnect from the internet. Physically remove the connection. You may use a different and clean computer to transfer cleaning programs and files to the infected one by downloading them to a disk or thumb drive.

As a first step, I would like you to run a scan with SUPERAntiSpyware in Safe Mode. Of course, you will install it in normal mode.

Download and install SUPERAntiSpyware free found here: http://www.superantispyware.com/superantis...efreevspro.html

Be sure to click on the download button to the left, not on the free trial download on the right.

Install it and double-click the icon on your desktop to run it.
It will ask if you want to update the program definitions, click Yes.
Under Configuration and Preferences, click the Preferences button.
Click the Scanning Control tab.
Under Scanner Options make sure the following are checked:
o Close browsers before scanning
o Scan for tracking cookies
o Terminate memory threats before quarantining.
o Please leave the others unchecked.
o Click the Close button to leave the control center screen.
Reboot into safe mode
On the main screen, under Scan for Harmful Software click Scan your computer.
On the left check C:\Fixed Drive.
On the right, under Complete Scan, choose Perform Complete Scan.
Click Next to start the scan. Please be patient while it scans your computer.
After the scan is complete a summary box will appear. Click OK.
Make sure everything in the white box has a check next to it, then click Next.
It will quarantine what it found and if it asks if you want to reboot, click Yes.
Reboot into normal mode.
To retrieve the removal information for me please do the following:
o After reboot, double-click the SUPERAntispyware icon on your desktop.
o Click Preferences. Click the Statistics/Logs tab.
o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
o It will open in your default text editor (such as Notepad/Wordpad).
o Please highlight everything in the notepad, then right-click and choose copy.
Click close and close again to exit the program.

Please post the log in your next reply.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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