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Internet Connection Messing Up


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#1 schreineradam

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Posted 05 February 2008 - 10:04 PM

I originally had thought this problem was a malware problem but after going through days of troubleshooting in a malware forum I have been sent here. I am using XP Pro and Firefox as my browser. Sometimes I will be browsing and attempt to access a web page and it will not load. My internet is still connected and good and this has happened on my laptop both at work and at home, so I don't think it is router settings at all. The weird thing is is that it doesn't even give the page saying "cannot connect" or whatever it may be, it actually just acts as though I didn't attempt to load a page at all. I will click refresh several times and then finally it will load on one of the clicks, sometimes fully, sometimes not. If I restart my computer or repair my connection it sometimes fixes it for a while. Even weirder is that I listen to online radio at work and throughout this problem my online radio will continue to play. At one point when this problem was happening with my browser I then disconnected my internet and the radio stopped, but had kept playing through the problem. I also tried IE once after I had this problem in Firefox and the problem happened there too. I have no idea what is going on, but it is rather frustrating. Thanks for any help.

Edit: Moved topic to the more appropriate forum. ~ Animal

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#2 frankp316

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Posted 06 February 2008 - 06:52 AM

Could it be that the internet radio station is blocking ports. That happened to me a few years ago at my workplace.

#3 schreineradam

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Posted 06 February 2008 - 10:15 AM

Well it doesn't necessarily only happen when I'm listening to internet radio. It will happen even when that's not open. But when it does happen and I am listening to internet radio the radio will not be disturbed. Also, my gmail notifier will be disturbed. It will pop up saying it's lost connection and both Firefox and IE won't connect, but the radio keeps playing. Doesn't make any sense, but it is INCREDIBLY frustrating.

#4 frankp316

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Posted 06 February 2008 - 12:53 PM

Try a different radio station.

#5 schreineradam

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Posted 06 February 2008 - 12:56 PM

What?

#6 Orange Blossom

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Posted 06 February 2008 - 06:24 PM

Hello schreineradam and welcome to BC :flowers:

I'm going to ask a few questions to see if I can narrow down what the problem might be.

What kind of internet connection do you have: dial-up, DSL, wireless etc.?

When webpages fail to load, how many windows or tabs do you have loading up at once? Does it ever happen when loading the webpage is the ONLY internet activity going on with your computer in either direction, or does it always happen when there is a lot of internet traffic including, but not limited to, security program updates, e-mail downloads, OS updates, and downloads from the internet?

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#7 frankp316

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Posted 06 February 2008 - 06:58 PM

The reason I suggested try a different radio station is I found it was a particular station that was blocking the port and when I tried a different station it didn't do that. So it may be a conflict between that particular station and your network setup at work.

#8 schreineradam

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Posted 06 February 2008 - 11:56 PM

But it happens even when I haven't been listening to internet radio.

#9 schreineradam

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Posted 07 February 2008 - 11:53 AM

I almost always have two tabs open and internet radio going. I'm not sure if it has ever happened when I only had one window open. Well, it has done this with one window open I know, but I'm not sure if the problem ever started with only one window. After it has started, though, it happens no matter how many windows or traffic.

#10 Orange Blossom

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Posted 07 February 2008 - 03:32 PM

I'll repeat an earlier question: What kind of internet connection do you have?

Also, my gmail notifier will be disturbed. It will pop up saying it's lost connection and both Firefox and IE won't connect, but the radio keeps playing. Doesn't make any sense, but it is INCREDIBLY frustrating.


Do these additional problems occur only when connected to internet radio?

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#11 schreineradam

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Posted 07 February 2008 - 03:37 PM

At home I have DSL. At work I would have no idea. And I haven't noticed really but I think they happen even when I'm not listening to internet radio. I guess I mean they don't start then. I know that the problem occurs when internet radio is closed, but I think it has initiated when internet radio is closed. I hope that makes sense.

#12 Orange Blossom

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Posted 11 February 2008 - 08:10 PM

Hello schreineradam,

I'm trying to make sense of your next to last statement.

I understand that the problem continues when Internet Radio is not playing. What I'm not clear on is:

Does the problem start only when Internet Radio is on?

My thought has been that the internet line is overloaded causing the issues you have related, but given that you have DSL, that theory is less likely.

At this point, I'm out of ideas.

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#13 schreineradam

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Posted 13 February 2008 - 03:44 PM

I have been paying attention over the last few days to see when this problem occurs. So far it has occurred at work only. I have had internet radio going when the problem has occurred. It might possibly be due to that. If it is, is there anything I can do about that?

#14 Orange Blossom

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Posted 13 February 2008 - 05:01 PM

Okay, the problem occurs at work and only when internet radio is going on. That means that, as I thought, the internet line is overloaded. All the computers at work are usually on the same network and they definitely use the same servers. When several people using the same servers are using the internet, this slows traffic down considerably. I noticed this happen at the university during some of my computer classes. Add in the fact that internet radio uses quite a bit of bandwidth and that explains the internet connection problems you're having.

I'm afraid that the only way to prevent the internet connection problems is to avoid using internet radio.

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#15 frankp316

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Posted 13 February 2008 - 08:05 PM

Or it might be that particular radio station and a different station might work OK. So try another station to see if it does the same thing.




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