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Z.exe & Z[1].exe Cannot Be Cleaned


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#1 jmonarch

jmonarch

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  • Local time:04:32 PM

Posted 05 February 2008 - 08:29 PM

McAfee cannot delete or clean the files. I get an error everytime I try to update Adaware. Quickbooks won't open. Pop up message says it requires ie6, but ie6 has been installed. Is everything related?

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:33:46 PM, on 2/5/2008
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Unable to get Internet Explorer version!
Boot mode: Normal

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system\system.ini
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\gearsec.exe
C:\WINNT\system32\hidserv.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\PROGRA~1\NETWOR~1\COMMON~1\naPrdMgr.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\PGPsdkServ.exe
C:\PROGRA~1\Intuit\QUICKB~2\QBDBMgrN.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\routing.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\Program Files\Samsung\SmarThru\PORTCTRL.EXE
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe
C:\Program Files\USBToolbox\Res.EXE
C:\USBStorage\USBDetector.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Sierra Imaging\Image Expert\IXApplet.exe
C:\Program Files\Network Associates\PGP for Windows 2000\PGPtray.exe
C:\WINNT\system32\slserv.exe
c:\Recycled\svchost.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Network Associates\PGP for Windows 2000\PGPservice.exe
C:\Program Files\Outlook Express\msimn.exe
C:\WINNT\system32\dllcache\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINNT\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [CpqSysTray] C:\WINNT\system32\spool\DRIVERS\W32X86\2\cpqpscp.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [GW Port Controller] C:\Program Files\Samsung\SmarThru\PORTCTRL.EXE
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKLM\..\Run: [USB Storage Toolbox] C:\Program Files\USBToolbox\Res.EXE
O4 - HKLM\..\Run: [USBDetector] C:\USBStorage\USBDetector.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-21-796845957-1659004503-725345543-1001\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'QBDataServiceUser')
O4 - HKUS\.DEFAULT\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'Default user')
O4 - Global Startup: Camio Viewer.lnk = C:\Program Files\Sierra Imaging\Image Expert\IXApplet.exe
O4 - Global Startup: PGPtray.lnk = C:\Program Files\Network Associates\PGP for Windows 2000\PGPtray.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O16 - DPF: {0A76211B-A2ED-4A88-A547-0527440E7642} (Install119 Control) - http://samsungdp.com/Install119.CAB
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/1392c1485a8d45...ip/RdxIE601.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1136892687968
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1136892526546
O16 - DPF: {9FC5238F-12C4-454F-B1B5-74599A21DE47} (Webshots Photo Uploader) - http://community.webshots.com/html/WSPhotoUploader.CAB
O17 - HKLM\System\CCS\Services\Tcpip\..\{185927E7-7541-4A7F-8551-86679DF26292}: NameServer = 172.16.0.10
O17 - HKLM\System\CCS\Services\Tcpip\..\{1B333422-1CDF-43B1-99C8-8ABB23C545CE}: NameServer = 216.109.194.1 216.109.194.2
O17 - HKLM\System\CS1\Services\Tcpip\..\{185927E7-7541-4A7F-8551-86679DF26292}: NameServer = 172.16.0.10
O17 - HKLM\System\CS2\Services\Tcpip\..\{185927E7-7541-4A7F-8551-86679DF26292}: NameServer = 172.16.0.10
O17 - HKLM\System\CS3\Services\Tcpip\..\{185927E7-7541-4A7F-8551-86679DF26292}: NameServer = 172.16.0.10
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: 111 - Unknown owner - C:\WINNT\system\system.ini
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: gearsec - GEAR Software - C:\WINNT\system32\gearsec.exe
O23 - Service: Intuit Fuse Service - Intuit - C:\Program Files\Common Files\Intuit\Fuse\Service\Intuit Fuse Service.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINNT\System32\nvsvc32.exe
O23 - Service: PGPsdkService (PGPsdkServ) - Network Associates Technology, Inc. - C:\WINNT\system32\PGPsdkServ.exe
O23 - Service: PGPService - Networks Associates Technology, Inc. - C:\Program Files\Network Associates\PGP for Windows 2000\PGPservice.exe
O23 - Service: QuickBooksDB - Intuit, Inc. - C:\PROGRA~1\Intuit\QUICKB~2\QBDBMgrN.exe
O23 - Service: RdnaoFlSvc - Unknown owner - C:\Program Files\rnamfler\naofsvc.exe (file missing)
O23 - Service: Routing Service (Routing) - Unknown owner - C:\WINNT\system32\routing.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINNT\SYSTEM32\slserv.exe
O23 - Service: Themeses - Unknown owner - C:\Program.exe (file missing)
O23 - Service: Window Event Server (windowneters) - Unknown owner - c:\Recycled\svchost.exe

--
End of file - 8579 bytes

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#2 RichieUK

RichieUK

    Malware Assassin


  • Malware Response Team
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  • Local time:10:32 PM

Posted 09 February 2008 - 07:20 AM

Welcome to the BleepingComputer HijackThis Logs and Analysis forum jmonarch
My name is Richie and i'll be helping you to fix your problems.

If you've already recieved help at another forum and your issues have been resolved,or you're presently recieving help elsewhere then please let us know.

If you have not followed the info in the link below prior to posting your log then please do so now:
Preparation Guide for use before posting a HijackThis Log:
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

If you still require help,please post a new Hijackthis log into this topic in your next reply.

Also post a detailed description of the issues you're experiencing.

*Note*
Post all reports/logs directly into this topic,not as attachments,thanks.
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