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Quickbooks Pro 2003


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#1 swtexas70

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Posted 05 February 2008 - 04:31 PM

All of a sudden when loading my QuickBooks Pro 2003 program, a message box appears entitled "Searching" and then shows a percent of completion with, "Hit ESC to cancel." Then another message box appears entitled "Working," shows a percent of completion with, "Hit ESC to cancel."

If both boxes are allowed to load, it takes a long time to load the program. If, however, I hit the ESC button, click in a white area, and then the ESC to stop the second box, the program loads naturally and is ready to run.

I sure would appreciate any "read" on this problem.

Thanks in advance

swtexas70

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#2 garmanma

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Posted 05 February 2008 - 06:02 PM

Simplest thing to do , if you still have the CD is to uninstall/reinstall it
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#3 swtexas70

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Posted 05 February 2008 - 06:36 PM

Thanks! That is the way that I was leaning, but I just needed to hear from someone else.

#4 garmanma

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Posted 05 February 2008 - 09:17 PM

Let us know if that's the solution
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#5 swtexas70

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Posted 06 February 2008 - 04:44 PM

Mark,

I uninstalled and then installed again. That did not take care of the problem. What I did discover is that there are two companies in the program with the same name. I have put the information in a new post entitled "How to delete a company." It deals with a hidden company.

swtexas




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