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Windows Explorer Restarts At Least Once A Minute


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8 replies to this topic

#1 mr.weathers

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Posted 05 February 2008 - 04:25 PM

i am pretty sure that i am infected with some sort of virus because liek i said before
windows explorer restarts like every 10 seconds
but nothing is picked up with mcafee virus scanner
advice?

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#2 boopme

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Posted 05 February 2008 - 04:58 PM

Sometimes one tool just misses some things. Have you tried to run the AV from safe mode
Also run these online scans
ESET Online Scanner

Panda ActiveScan

Also run the Free home version of SUPERAntiSpyware

Let us knowwhat you find and if things are better.

Edited by boopme, 05 February 2008 - 04:59 PM.

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#3 mr.weathers

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Posted 05 February 2008 - 09:07 PM

the online scan didnt work because i have windows vista
and my virus scanner doesn't work in safe mode, for some reason it wont stop
and i just got the blue screen of death,
so i am considering reformating my C drive
unless somebody replies to my highjackthis log by the weekend

#4 stevealmighty

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Posted 06 February 2008 - 08:07 AM

mr weathers, I've closed several of your open topics that you've created here, and at least 3 of them had HJT logs posted in them. I strongly suggest that you create a topic, and stick with it. Please, continue to work in this thread, receiving help and working on getting your computer straightened out and running better. If after you work with members and staff in this topic, and it is decided that you should post a HJT log, then you will be directed to do so. Please DO NOT post a HJT log until directed to. Our HJT staff is extremely busy and has a huge backlog-simply a case of more infected computers than there are HJT volunteers to fix them. By posting logs and not following up on them (by not replying), it just sets the HJT team back further with each log that doesn't get a reply. Since December, you've created 3 HJT logs, that were responded to by 3 different qualified HJT members, but you failed to respond to your topics (so I've closed them as stated ealier, although SifuMike closed one due to you having a HJT log open elsewhere).

Please do not waste any more of our valuable members time, including that time of our HJT team. Continue to post in this topic until you are either up and running again, or are told to post a HJT log. Should you post a HJT log, please BE SURE TO FOLLOW THROUGH ON IT.

If you have any questions, please PM me and let me know.

Thanks

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War produces veterans, wounded both physically and mentally. They have sacrificed for us.....and it is now our job to help these veterans, as they have already helped us in ways we will never know, in ways that we cannot fathom, and in ways that we take granted every day.
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#5 Papakid

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Posted 06 February 2008 - 02:24 PM

so i am considering reformating my C drive
unless somebody replies to my highjackthis log by the weekend

Judging from the last log you posted, you have managed to get Vista infected, which doesn't happen very often.

Also, I've looked at your first topic where you had a serious infection and was told the best thing to do would be to reformat. After being cleaned up you were linked to articles with tips and advice on how to prevent reinfection. I see you improved your security by at least installing an antivirus, but I see a P2P client in your infected Vista, so it appears you are not taking all the advice. Take a few minutes to also read the following:

http://www.us-cert.gov/cas/tips/ST05-007.html
http://forums.spybot.info/showpost.php?p=1...amp;postcount=1

The way you keep getting infected, I suspect that use of P2P is the cause. I've been looking at logs a long time and I see other signs that make me strongly suspect this to be where the infections are coming from. Especially if you are using P2P to download cracks and warez. If so you are just asking for trouble.

If that is the case you are intentionally choosing to ignore the advice about P2P, so you have two choices:

1. Go ahead and reformat your system.
2. Post a new HijackThis log in a new topic after following the instructions here: Preparation Guide For Use Before Posting A Hijackthis Log

If you want to continue unsafe surfing practices that result in reinfection that is up to you. But there are too many people who need help for us to jump when you have failed to help yourself. We can't guarantee that someone will answer you log before the weekend. All helpers are volunteers and choose who to help and when. You may get a quick answer and you may not. As Steve has pointed out, we require that you be patient and wait your turn and then co-operate by following up with your helper. If you don't want to wait, you can always reformat and fix the problem. I will be sending you a PM to explain why spray posting as you have done, is essentially cutting in line, is no allowed.

Please post back here with your decision. If you want to reformat, then there is no need for a log. We don't at all mind helping you if you will also help yourself and show that you are willing to learn from your mistakes.

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Is in the hands of fools

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#6 mr.weathers

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Posted 06 February 2008 - 03:46 PM

this is a new computer so the infection is new, and not residual from the lat infections
and i share this computer with my brother, and he downloads a bunch of stuff
but thank you for saying this, because maybe now he will listen
what is the first step i should take?
no results showed up on Mcafee, or super antispyware

#7 Papakid

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Posted 07 February 2008 - 11:20 AM

this is a new computer so the infection is new, and not residual from the lat infections

I understand it's a new infection--that is obvious since it's a different Operating System. The point is if you engage in high risk surfing behavior, you're going to get new infections, especially those embedded in cracks. You are basically guinea pigs and beta testers for the malware authors--the stuff is so new most malware scanners won't know about them yet so can't fix them.

and i share this computer with my brother, and he downloads a bunch of stuff
but thank you for saying this, because maybe now he will listen

Fair enough.

what is the first step i should take?
no results showed up on Mcafee, or super antispyware

The first step is to decide whether or not you are going to reformat the PC. Looking at HJT and other logs is a process that takes some time and more than one step. If you are going to reformat anyway by a certain date and that is in the middle of the process, then you've wasted both your time and that of the analyst.

If you decide not to reformat:

2. Post a new HijackThis log in a new topic after following the instructions here: Preparation Guide For Use Before Posting A Hijackthis Log

stevealmighty and I have a bit of a disagreement on procedure here, but I'm going to leave the log you posted closed. Post a new one so we have the latest information and then please have some patience for someone to give you one one one guidance. When you spray the forum with many topics on the same issue and don't follow thru when you do get an answer, it causes confusion and then the staff has to take time to get things straightened out.

For things to go the smoothest and make the most effective use of our time, this is how the system works:

1. When you have a malware issue that other scanners can't fix, follow the prep guide and post a log. If you aren't sure if you are infected, post here in the Am I Infected forum. You have already done this so are past this step, but for anyone else reading this please note that the HijackThis forum is only to be used for help with malware removal. It is not a general diagnostic tool to help troubleshoot every single issue a computer might have.

2. Once you have posted your log, have some patience and wait for a reply. Do not start new topics on the same subject. Stick to that one thread until your issue is resolved. It is our policy that every log posted will be answered. We have mechanisms in place to insure that happens, it just may take some time because of a backlog of others needing help. But there is no need for anyone to bump their posts to make sure it is on the first page of the logs forum or spray other forums with topics in hopes of increasing your odds of getting a quick answer. This is frowned on and instead of you getting help quicker, it will actually delay response time.

3. Be sure to follow he instructions in the prep guide for tracking your topic so that you can keep up with it.

4. Once a volunteer has begun helping you, stick with him or her and please follow thru to the end. Communicate as much as you can with your helper to make everything go more smoothly and so we know what we are doing is being helpful or if we should try something else. In a couple of your earlier posts you mentioned that your responses were delayed because you were on vacation. And that you would start a new topic. You should not do that unless it was suggested to you by your helper.

Sometimes when you fail to answer your topic in a timely manner, the topic will be closed. When that happens, but you still need help, send your helper a Private Message or contact the moderating staff. But do not ask for help with technical issues via PM--that is what the forum is for.

5. If you haven't gotten an answer in five days, post an address to your topic here: Haven't Had A Reply In Five Days?

This is basically what I was going to tell you via PM but it is helpful to everyone to have some do's and don'ts posted in public for everyone to see.

The fate of all mankind, I see

Is in the hands of fools

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#8 mr.weathers

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Posted 07 February 2008 - 06:28 PM

i am following the preparation guide right now
and thank you for having patience with me, im new to forums and this is the only one i use

#9 rigel

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Posted 08 February 2008 - 03:43 PM

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

To avoid confusion, I am closing this topic.

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