Hi and welcome to Bleeping Computer CVicious
Following these should remove it.
NOTE: all blue
wording are links to instructions or tools
First you will need to follow the instructions in our TutorialHow to remove the Smitfraud / Generic Zlob
Now Download Attribune's ATF Cleaner
and then SUPERAntiSpyware
, Free Home Version. Save both to desktop .. DO NOT
Open SUPER from icon and install and Update
Under Scanner Options
make sure the following are
checked (leave all others unchecked):Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
Click the "Close
" button to leave the control center screen and exit the program. DO NOT
Now reboot into Safe Mode: How to start Windows in Safe Mode
to run the program.
Under Main "Select Files to Delete
" choose: Select All
Click the Empty Selected
button.If you use Firefox or the Opera browser click on that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
on the Main menu to close the program.NOW
Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive
Perform a Complete
scan. After scan,Verify they are all
on the summary screen to quarantine all
If asked if you want to reboot, click "Yes"
and reboot normally.
To retrieve the removal information
after reboot, launch SUPERAntispyware again.
, then click the Statistics/Log
Under Scanner Logs
, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated
log and press View
A text file will open in your default text editor.Please copy and paste the Scan Log results in your next reply.
to exit the program.Please ask any needed questions,post logs and Let us know how your PC in running now.