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Ssqpq.exe Problem...


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#1 Matthew Resnick

Matthew Resnick

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Posted 04 February 2008 - 09:32 PM

I hope there's a solution to this that doesn't involve me reformatting, truth be told.

When the system in question boots up, I get the following message. "Windows cannot find c:\WINDOWS\system32\ssqpq.exe. Make sure you typed the name correctly, and then try again. To search for a file, click the Start button and press search."

I've run spybot and adaware on this system already, and dug up a ton of malware. But this seems beyond me. I'm hoping for some suggestions. I have a copy of HiJack This, and I would be willing to post a report if that would help. Thank you in advance

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#2 Orange Blossom

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Posted 05 February 2008 - 10:33 PM

Hello Matthew and welcome to BC :flowers:

What security programs did you run and what did they find?

As for the Windows can't find message at boot-up, that means one of your security programs has deleted a file, but the registry key that points to it is still in the computer. To take care of this download Autoruns, search for ssqpq.exe and delete it.
  • Create a new folder on your hard drive called AutoRuns (C:\AutoRuns) and extract (unzip) the file there. (click here if you're not sure how to do this.)
  • Open the folder and double-click on autoruns.exe to launch it.
  • Please be patient as it scans and populates the entries.
  • When done scanning, it will say Ready at the bottom.
  • Scroll through the list and look for a startup entry related to the file in the error message.
  • Right-click on the entry and choose delete.
  • Reboot your computer and see if the startup error returns.
In addition, I would like you to scan your computer with SUPERAntiSpyware in Safe Mode. Of course you will install it in normal mode.

Download and install SUPERAntiSpyware free found here: http://www.superantispyware.com/superantis...efreevspro.html

Be sure to click on the download button to the left, not on the free trial download on the right.

Install it and double-click the icon on your desktop to run it.
It will ask if you want to update the program definitions, click Yes.
Under Configuration and Preferences, click the Preferences button.
Click the Scanning Control tab.
Under Scanner Options make sure the following are checked:
o Close browsers before scanning
o Scan for tracking cookies
o Terminate memory threats before quarantining.
o Please leave the others unchecked.
o Click the Close button to leave the control center screen.
Reboot into Safe Mode
On the main screen, under Scan for Harmful Software click Scan your computer.
On the left check C:\Fixed Drive.
On the right, under Complete Scan, choose Perform Complete Scan.
Click Next to start the scan. Please be patient while it scans your computer.
After the scan is complete a summary box will appear. Click OK.
Make sure everything in the white box has a check next to it, then click Next.
It will quarantine what it found and if it asks if you want to reboot, click Yes.
Reboot into normal mode.
To retrieve the removal information for me please do the following:
o After reboot, double-click the SUPERAntispyware icon on your desktop.
o Click Preferences. Click the Statistics/Logs tab.
o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
o It will open in your default text editor (such as Notepad/Wordpad).
o Please highlight everything in the notepad, then right-click and choose copy.
Click close and close again to exit the program.

Please paste the log in your next reply.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Internet Security, NoScript Firefox ext.


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