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Stop Error.......clueless.......


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#1 1Bart

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Posted 04 February 2008 - 07:02 AM

Rebooted with no warning......or message except "Sending error message to MS". No blue screen either.

Any ideas before I download and run all of these tests..?
http://www.bleepingcomputer.com/forums/lof...hp/t126876.html

Just installed more RAM 5 days ago.

Event Viewer shows a System Error--Category (102)--- Event 1003

The fan is humming along.


"The following file will be included in the report"
C:\Docume~\Compaq~1\locals~1\temp\wer3ab1.dir00\Mini020408-01.dmp
"-------------------------------------------------------------" \Sysdata.XML


MS Error Reporting
You received this message because a device driver caused Windows to stop expectantly. Ref to a "Stop Error". Requires you to restart.


1st time I have encountered this and do not want to download and run unnecessary diagnostics ect.

A poke in the right direction would be much appreciated.

In the meantime, I am going to run a "Check Disk" with "Fix Errors for starters.

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#2 hamluis

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Posted 04 February 2008 - 09:25 AM

Worth reading, IMO: http://www.duxcw.com/dcforum/DCForumID7/727.html

Louis

#3 1Bart

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Posted 04 February 2008 - 09:08 PM

Well.....

This incident happened just this once and during a period of heavy downloading. Although it has never happened before, I am going the chalk it up to the heat build-up due to the d/l's. I do not utilize any high speed games ect.

I may turn off the auto re-boot so I can see more info if it indeed happens again.

Too much of the diagnostic tools are beyond me and they do not seem to draw definitive conclusions.

#4 hamluis

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Posted 04 February 2008 - 09:30 PM

Troubleshooting is a trial-and-error proposition...much of the time...unless you encounter the same problems repetitively, on the same system.

Therefore, the tools for doing such must be inexact and cover all sorts of possibilities.

Louis

#5 1Bart

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Posted 04 February 2008 - 11:37 PM

These are the reports from WinAudit.exe....I am still trying to make sence out of them.

The "event" occurred
about 8:00AM 2-4-08



Application/System/Security Errors are a little more than half way down in the left pane.

C:\Documents and Settings\Compaq_Owner\Desktop\YOUR-27E1513D96.html

Edited by 1Bart, 05 February 2008 - 04:14 AM.


#6 1Bart

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Posted 04 February 2008 - 11:44 PM

The App Event Viewer Logs for the affected time.


08-02-04,8:01:23 AM,Application Error,Error,None,1001,N/A,YOUR-27E1513D96,Fault bucket 591263460.
08-02-04,8:01:18 AM,Application Error,Error,None,1000,N/A,YOUR-27E1513D96,"Faulting application iexplore.exe, version 6.0.2900.2180, faulting module shdocvw.dll, version 6.0.2900.3231, fault address 0x000b1710."




The System Event Viewer Log-There does NOT see to be an entry during the affected time frame.

08-02-04,9:39:32 AM,EventLog,Information,None,6009,N/A,YOUR-27E1513D96,Microsoft ® Windows ® 5.01. 2600 Service Pack 2 Multiprocessor Free.
08-02-04,9:38:16 AM,EventLog,Information,None,6006,N/A,YOUR-27E1513D96,The Event log service was stopped.
08-02-04,9:38:09 AM,Service Control Manager,Information,None,7036,N/A,YOUR-27E1513D96,The Ati HotKey Poller service entered the stopped state.
08-02-04,7:55:37 AM,Service Control Manager,Information,None,7036,N/A,YOUR-27E1513D96,The Kaspersky Anti-Virus 6.0 service entered the running state.
08-02-04,7:55:27 AM,Service Control Manager,Information,None,7035,YOUR-27E1513D96\Compaq_Owner,YOUR-27E1513D96,The Kaspersky Anti-Virus 6.0 service was successfully sent a start control.
08

#7 hamluis

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Posted 05 February 2008 - 12:36 PM

Well, I would try running sfc scannow on the system, to cover the possibility of missing/damaged system files.

LEARN how to use SFC.EXE (system file checker) in this article! - http://www.updatexp.com/scannow-sfc.html

Even though it only happened once, there is no harm in running a check on system files and eliminating one possible cause of the occurrence.

Louis

#8 1Bart

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Posted 05 February 2008 - 09:23 PM

Ran "sfc /scannow and all went well......

How similar is that to opening up "My Computer", right clicking the C: drive, properties, tools, error checking and then checking the 2 boxes. THAT procedure although, needs to be performed during a reboot..."safe mode"...?????

Perhaps I will run a temperature test within the link in my 1st post. Again, though, the unwanted re-boot did happen during a heavy download period. May have to duplicate the effort prior to that test.

#9 hamluis

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Posted 06 February 2008 - 10:44 AM

There is no similarity between running chkdsk (what you describe) and running SFC...other than the fact that each is a function designed to overcome frustrating Windows situations. Each performs a distinct function which is designed to improve/facilitate proper functioning of a system.

There is much info on each procedure available on the Web, if you should decide to read up on each. In fact, you probably can just review various posts made today and this forum and learn a bit about each by clicking/reading the links posted.

Louis

#10 1Bart

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Posted 07 February 2008 - 05:24 AM

See...

You learn something new everyday!!!!!


--Thanks........

#11 hamluis

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Posted 07 February 2008 - 10:30 AM

Easily done :thumbsup:.

Louis




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