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Vundo Removal


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12 replies to this topic

#1 ynot1967

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Posted 03 February 2008 - 04:03 PM

G'day all!!!
I honestly never thought i would need to ask for help in removing spyware But here i am
Persistant little sucker this Vundo.
Below is my HT Report...All help would be appreciated.
Thanks,
Tony.

Scan saved at 12:25:48 AM, on 2/3/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\Washer\WasherSvc.exe
C:\WINDOWS\Explorer.EXE
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Documents and Settings\ynot\Desktop\HiJackThis_v2.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\SiteAdvisor\SiteAdv.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\SiteAdv.dll
O2 - BHO: {089fa42c-3303-c678-f8e4-4135d7a73d72} - {27d37a7d-5314-4e8f-876c-3033c24af980} - C:\WINDOWS\system32\vtmjhhum.dll (file missing)
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: (no name) - {37E881A0-D93F-4783-A98C-7D0A5E9C315A} - (no file)
O2 - BHO: (no name) - {41018E1A-BB74-4535-B5BB-5E9393615539} - (no file)
O2 - BHO: (no name) - {49D63E18-33B1-46F2-82C2-39431FB94794} - C:\WINDOWS\system32\byxxyxv.dll (file missing)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: (no name) - {7895A90B-D84F-40DF-9C57-3ED76FF44022} - C:\WINDOWS\system32\iifde.dll (file missing)
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptsn.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: (no name) - {B9DD8A32-3EC3-4444-A70D-C5BF45C11124} - (no file)
O2 - BHO: (no name) - {DB8E7717-3952-4075-9BEC-067A69948900} - C:\WINDOWS\system32\urqqo.dll (file missing)
O2 - BHO: (no name) - {EFAB2EA9-DB86-4EAC-B102-AADF19EF7BFA} - C:\WINDOWS\system32\byxvw.dll (file missing)
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\SiteAdv.dll
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [b063fd58] rundll32.exe "C:\WINDOWS\system32\tycxujwp.dll",b
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0
O4 - HKCU\..\Run: [Dot1XCfg] C:\Program Files\Dot1XCfg\Dot1XCfg.exe
O4 - Startup: MEMonitor.lnk.disabled
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Add item - {866875B8-9855-48f8-BAAB-8002C325BE69} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Add item - {866875B8-9855-48f8-BAAB-8002C325BE69} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: ICQ6 - {E59EB121-F339-4851-A3BA-FE49C35617C2} - C:\Program Files\ICQ6\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ6 - {E59EB121-F339-4851-A3BA-FE49C35617C2} - C:\Program Files\ICQ6\ICQ.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1005.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/m...01/mcinsctl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1184298149831
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1184298143805
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://javadl-esd.sun.com/update/1.6.0/jin...ows-i586-jc.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/m...,26/mcgdmgr.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab56907.cab
O16 - DPF: {F8C5C0F1-D884-43EB-A5A0-9E1C4A102FA8} (GoPetsWeb Control) - https://secure.gopetslive.com/dev/GoPetsWeb.cab
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100
O20 - Winlogon Notify: khfcawt - khfcawt.dll (file missing)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\hpzipm12.exe
O23 - Service: Window Washer Engine (wwEngineSvc) - Webroot Software, Inc. - C:\Program Files\Webroot\Washer\WasherSvc.exe

--
End of file - 8857 bytes

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#2 RenatoMejias

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Posted 07 February 2008 - 07:30 PM

Hi, Welcome to Bleeping Computer Forums!

My name is Renato Mejias, and I will help you to solve your problems :thumbsup:.

You might want to save this page on your favorites, so you can find it again when you return.

Please take note of the following:
  • I will be handling your log and helping you, please do not make any system changes yet.
  • The process is not instant. Please continue to review my answers until I tell you that your computer is clean. Be patience.
  • The fixes are specific to your problem and should only be used for this issue on this machine
  • If there's anything that you don't understand, please ask your question(s) before proceeding with the fixes.
  • Please reply to this thread. Do not start a new topic.

Renato Victor Mejias
Malware help in portuguese
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#3 RenatoMejias

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Posted 10 February 2008 - 11:00 AM

Hi :thumbsup:

Download Combofix from any of the links below, and save it to your desktop. For information regarding this download, please visit this webpage: http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Link 1
Link 2
Link 3


**Note: It is important that it is saved directly to your desktop**

--------------------------------------------------------------------

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

--------------------------------------------------------------------

Double click on combofix.exe & follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.
Note: Do not mouseclick combofix's window while it's running. That may cause it to stall
Renato Victor Mejias
Malware help in portuguese
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#4 ynot1967

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Posted 10 February 2008 - 08:06 PM

Hi,
Attached are both the combofix log and the new HJT log!!
Thanks for your help so far,
Tony :thumbsup:

Attached Files



#5 RenatoMejias

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Posted 11 February 2008 - 02:47 AM

1. Close any open browsers.

2. Open notepad and copy/paste the text in the quotebox below into it:

File::

C:\WINDOWS\system32\tssru.bak1
C:\WINDOWS\system32\tssru.bak2
C:\WINDOWS\system32\tssru.ini2
C:\WINDOWS\system32\vtmjhhum.dll
C:\WINDOWS\system32\iifde.dll
C:\WINDOWS\system32\urqqo.dll
C:\WINDOWS\system32\byxvw.dll
C:\WINDOWS\system32\khfcawt.dll

Registry::

[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{27d37a7d-5314-4e8f-876c-3033c24af980}]
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{37E881A0-D93F-4783-A98C-7D0A5E9C315A}]
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{41018E1A-BB74-4535-B5BB-5E9393615539}]
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{7895A90B-D84F-40DF-9C57-3ED76FF44022}]
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{B9DD8A32-3EC3-4444-A70D-C5BF45C11124}]
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{DB8E7717-3952-4075-9BEC-067A69948900}]
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{EFAB2EA9-DB86-4EAC-B102-AADF19EF7BFA}]
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Dot1XCfg"=-
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"b063fd58"=-
[-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\khfcawt]


Save this as CFScript.txt, in the same location as ComboFix.exe


Posted Image

Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it shall produce a log for you at "C:\ComboFix.txt"

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall
Renato Victor Mejias
Malware help in portuguese
jetian6yw.jpg

#6 ynot1967

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Posted 13 February 2008 - 10:38 PM

Attached is the Combofix Log (CFScript.txt).
Regards,
Tony

Attached Files



#7 RenatoMejias

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Posted 14 February 2008 - 12:16 PM

Hi, I don't see any change on your log, maybe you made some mistake in the procedures, please, repeat again my last instructions, any doubt ask me.
Renato Victor Mejias
Malware help in portuguese
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#8 ynot1967

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Posted 15 February 2008 - 10:34 PM

Hi,
Attached is the new log.
I am following your instructions step by step.
Hope this is better!!
Thanks,
Tony

Attached Files



#9 RenatoMejias

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Posted 16 February 2008 - 06:47 PM

Hi :thumbsup:

Please do an online scan with Kaspersky WebScanner

Click on Kaspersky Online Scanner

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
    Extended (if available otherwise Standard)
    • Scan Options:
    Scan Archives
    Scan Mail Bases
  • Click OK
  • Now under select a target to scan:Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
    • Now click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post.

Renato Victor Mejias
Malware help in portuguese
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#10 ynot1967

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Posted 17 February 2008 - 07:45 PM

Hi,
Attached is the Kaspersky AV log.
Thanks again!!
Tony :thumbsup:

Attached Files



#11 RenatoMejias

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Posted 18 February 2008 - 06:35 AM

Hi :thumbsup:.

Please, clean up the quarantine of your antivirus.

Click Start, then click Run.
Enter into the command box that opens: combofix /u and then click OK.

Posted Image

Your log is clean! Great job!

Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and enable system restore to make sure there are no infected files found in a restore point.

You can find instructions on how to enable and enable system restore here:

Managing Windows Millenium System Restore

or

Windows XP System Restore Guide

Renable system restore with instructions from tutorial above

Next,

This process will clean out your Temp files and your Temporary Internet Files. Please do eight steps:

Step 1: Delete Temp Files
To clean out your temp files, click on Start and then run, and type %temp% and press the ok button.

This should open up the temp directory that your machine uses. Please delete all files that are found there. If you get an error when deleting a file, skip that file and delete all the others. If you had trouble deleting a file, reboot into Safe Mode and follow this step again. You should now be able to delete all the files.

Step 2: Delete Temporary Internet Files
Now I want you to open up Internet Explorer, and click on the Tools menu and then Internet Options. At the General tab, which should be the first tab you are currently on, click on the Delete Files button and put a checkmark in Delete offline content. Then press the OK button. This may take quite a while, so do not be alarmed with how long it takes. When it is done, your Temporary Internet Files will now be deleted.

Step 3: Use an AntiVirus Software
It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

See this link for a listing of some online & their stand-alone antivirus programs:

Virus, Spyware, and Malware Protection and Removal Resources

Step 4: Update your AntiVirus Software
It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

Step 5: Use a Firewall
I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. Simply using a Firewall in it is default configuration can lower your risk greatly.

For a tutorial on Firewalls and a listing of some available ones see the link below:

Understanding and Using Firewalls

Step 6: Visit Microsoft's Windows Update Site Frequently
It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

Step 7: Install an Anti Spyware software
It is very important to be safe. Look this list and choose one to install:

Virus, Spyware, and Malware Protection and Removal Resources

Step 8: Update all these programs regularly
Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.

Glad I was able to help and if there any other problems related to your computer please feel free to post them in the appropriate forum. Though we help people with spyware and viruses here at BC, we also help people with other computer problems! Do not forget to tell your friends about us!
Renato Victor Mejias
Malware help in portuguese
jetian6yw.jpg

#12 ynot1967

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Posted 18 February 2008 - 09:59 PM

THanks a whole bunch!!! You have been sooooooo helpful!!
Rest assured i will be telling everyone i know about this helpful site....... even if they don't have a computer :wacko:
Brilliant!!! Absolutely Brilliant.
Thanks alot.
Tony. :thumbsup: :blink: :)

#13 RenatoMejias

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Posted 19 February 2008 - 06:29 PM

This thread will now be closed.
If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you.
Include the address of this thread in your request.
If you should have a new issue, please start a new topic.
This applies only to the original topic starter.
Everyone else please begin a New Topic.
Renato Victor Mejias
Malware help in portuguese
jetian6yw.jpg




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