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How Do I Remove A Program?


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#1 llveGreen

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Posted 03 February 2008 - 02:24 PM

Hi,

My sister downloaded a program and want to remove it from my desktop. I went to control panel-->uninstall programs, but the thing is, I did not see the program there or any programs that I downloaded (i.e AIM). And I can't uninstall the programs either, it won't let me. All I can do is click on the program and that's it. It seemed like all the programs that I downloaded can't be seen on the uninstall/ change program--only its icons on my desktop are seen. I also tried to file where to file is located. By clicking on the icon-->open file location, but there's no where I can uninstall the program. There are a lot of files such as TFlog.dll (mostly .dll files). Can someone show me how to uninstall this program (TreatFire) and explain to me why the programs I downloaded was not on the uninstall/change program? Thank you so much!

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#2 usasma

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Posted 03 February 2008 - 03:28 PM

Has someone installed any program from PCTools? The most common finding for this is a program called ThreatFire by PCTools.

Here's a link on how to remove it: http://www.pctools.com/contact/support/product/threatfire/
It should be listed as "Threatfire" in your Control Panel...Programs...Uninstall a program.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 llveGreen

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Posted 03 February 2008 - 03:48 PM

Has someone installed any program from PCTools? The most common finding for this is a program called ThreatFire by PCTools.

Here's a link on how to remove it: http://www.pctools.com/contact/support/product/threatfire/
It should be listed as "Threatfire" in your Control Panel...Programs...Uninstall a program.



The thing is, whenever I want to uninstall a program I would just go to Control Panel--->Programs--->Uninstall a program, but now, for some reason, I don't see the programs that I downloaded (i.e. AIM, ThreatFire). And in the Uninstall a program, like if I click on Roxio I cannot uninstall or change or do anything to it. It is just there. I can't even right click on the file. Do you know why that is? Is there any way I can fix this problem? Thank you for your time.

green.

#4 usasma

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Posted 03 February 2008 - 03:50 PM

Is this a Standard User Account or an Administrator account?
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#5 llveGreen

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Posted 03 February 2008 - 03:56 PM

Is this a Standard User Account or an Administrator account?




It is not an Administrator account, it is my own. I have the home windows vista version.

#6 usasma

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Posted 03 February 2008 - 04:38 PM

I wonder if you might have a virus infection?

Try these free, online scans to see:
http://safety.live.com (requires IE)
http://housecall.trendmicro.com
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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