Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Red Circle / White X -- But Disabled Hjt!


  • This topic is locked This topic is locked
6 replies to this topic

#1 Holy Moses

Holy Moses

  • Members
  • 31 posts
  • OFFLINE
  •  
  • Local time:04:45 AM

Posted 03 February 2008 - 02:23 PM

I so got slammed by "Ultimate Defender". I'm at my wits end, this thing has done a number on me.

First off, I've got the dreaded red circle with the white X in my system tray telling me "Your computer is infected!" blah blah blah

I CAN NOT open HJT. I've saved it in different folders. I've renamed it. I've done everything and the program will not start. Neither will Kapersky.

Also, when I click on any link on google, I get redirected to a sales screen. I have to hit "back" and then re-click on the link to get to where I want to go. This is for everything I hit on google.

I'm a McAfee subscriber and I've got Ad-Aware, but neither of these programs have done jack crap for me. I've tried about every fix I've seen on the internet, and I've got nothing. I manually cleared the Ultimate Defender listings from the registry, but still nothing helps!

McAfee also says I'm not protected -- when I click the "fix" button, it says "an error occured" and it kicks me back to the main screen.

Lovely -- SuperAntiSpyware won't open either.


HELP!

Edited by Holy Moses, 03 February 2008 - 03:06 PM.


BC AdBot (Login to Remove)

 


#2 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,026 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:05:45 AM

Posted 03 February 2008 - 03:20 PM

Welcome and please try these instructions
How to remove Ultimate Defender (Removal Instructions)

After try running SUPER again from Safe Mode

Edited by boopme, 03 February 2008 - 03:21 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,266 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:05:45 AM

Posted 03 February 2008 - 03:50 PM

If the instructions boopme don't help, do this:

Download and install WinPatrol.
  • During installation, it will create "Scotty the dog" icon in your system tray.
  • Right click on the icon and choose Options.
  • Under the Options tab click on Hijack Log.
  • WinPatrol will scan your system and create a hijackthis log for you.
  • When the scan is complete, notepad will open with a file named HijackPatrol.log
  • Save the log file to your desktop and copy/paste the contents into a new topic in the HijackThis Logs and Malware Removal forum, NOT here.
  • Exit WinPatrol when done.

.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#4 Holy Moses

Holy Moses
  • Topic Starter

  • Members
  • 31 posts
  • OFFLINE
  •  
  • Local time:04:45 AM

Posted 03 February 2008 - 05:19 PM

Welcome and please try these instructions
How to remove Ultimate Defender (Removal Instructions)

After try running SUPER again from Safe Mode

I've done this already. I've scoured the internet looking for help since this hit me last night. I tried doing this yesterday and again today. The registry references to Ultimate Defender are gone, but I still have the following problems.

1. I have to re-name all anti-virus software to get it to launch -- a clear sign I've got problems
2. That red circle with the white x is still taunting me
3. Google search results bring up totally unrelated marketing pages, then if I click back and re-click on it, I get the link. Somebody else had this problem too, and I don't believe it's resolved for him either.
4. I can't download anything from Microsoft.
5. I can't repair my McAfee

My next question is going to be how to totally wipe out the hard drive and start over.

If the instructions boopme don't help, do this:

Download and install WinPatrol.

  • During installation, it will create "Scotty the dog" icon in your system tray.
  • Right click on the icon and choose Options.
  • Under the Options tab click on Hijack Log.
  • WinPatrol will scan your system and create a hijackthis log for you.
  • When the scan is complete, notepad will open with a file named HijackPatrol.log
  • Save the log file to your desktop and copy/paste the contents into a new topic in the HijackThis Logs and Malware Removal forum, NOT here.
  • Exit WinPatrol when done.



I'll try this.

#5 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,026 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:05:45 AM

Posted 03 February 2008 - 06:02 PM

Let us know if you get the log posted or have difficulty
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 Holy Moses

Holy Moses
  • Topic Starter

  • Members
  • 31 posts
  • OFFLINE
  •  
  • Local time:04:45 AM

Posted 03 February 2008 - 10:29 PM

Let us know if you get the log posted or have difficulty



Log is posted here

http://www.bleepingcomputer.com/forums/t/129285/red-circle-white-x-ultimate-defender/

Thank you for your help

#7 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,266 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:05:45 AM

Posted 03 February 2008 - 10:32 PM

After posting a log you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the member assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

To avoid confusion, I am closing this topic until you are cleared by the HJT Team. If you still need assistance after your log has been reviewed and you have been cleared, please PM me or another moderator and we will re-open this topic.

Thanks for your cooperation and good luck with your log.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users