Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Can I Remove These Files After Scanning With Housecall?


  • Please log in to reply
1 reply to this topic

#1 BlueIceEye

BlueIceEye

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:12:00 PM

Posted 03 February 2008 - 12:01 AM

Hi, I'm new so if i'm posting in the wrong place i apologize! I have been infected by quite a few things, and i'm trying to follow all the steps you request before posting an HJT log. I did both an Ad-aware scan & Spybot scan and deleted everything they found. However, I just spent all day with House Call doing a scan and I need advice. It said I had PE_TRATS.A , PE_TRATS.A-O, and HTTP Cookies. It was able to clean the cookies and PE_TRATS.A-O on its own, but it left like 10 files from PE_TRATS.A saying I needed to manually select Remove for them. I can do that, i just wanted to make sure wasn't deleting something important. Here are as much of the file names as they gave me:

C:\ ProgramFiles\ATITechnologies\ATIControlPanel\

C:\ ProgramFiles\CommonFiles\MicrosoftShared\Wor...

C:\ ProgramFiles\CommonFiles\SymantecShared\ccA

C:\ ProgramFiles\HPQ\Quicklaunchbuttons\Eanservr

C:\ ProgramFiles\HP Share-to-Web\hpgs2wnd.exe

C:\ ProgramFiles\HP\hpcoretech\hpcmpmgr.exe

C:\ ProgramFiles\Hewlett-Packard\HP Software Update...

C:\ ProgramFiles\ Java|jre1.6.0_03\bin\jusched.exe

C:\ ProgramFiles\QuickTime\qttask.exe

C:\ WINDOWS\system32\hphmon05.exe

Are these things safe to remove? Any advice would be great, thanks!!!

BC AdBot (Login to Remove)

 


#2 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,287 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:01:00 PM

Posted 03 February 2008 - 10:13 AM

Newer vundo variants may also attack legit programs and create new filenames with space(s) in the name before its extension. Removal will require further investigation and the use of more powerful tools than we recommend in this forum. At the end, you may have to reinstall some of your programs. Before that can be done you will need you to create and post a hijackthis log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. Please include the top portion of the HijackThis log that lists version information. An expert will analyze your log and reply with instructions advising you what to fix. After doing this, we would appreciate if you post a link to your log back here so we know that your getting help from the HJT Team.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users