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Win32.trojandownloader.newmedia


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#1 gtechie

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Posted 02 February 2008 - 02:21 PM

Hi everybody, I recently downloaded an activex file i shouldn't have, and ended up with a virus/worm/thingy on my computer. It popped up a fake background wallpaper that was red and nasty with a phrase similar to "your computer is infected, blah blah blah" kind of thing. It also put some shorcut links of (fake?) spyware/antivirus stuff onto my desktop.

I thought I'd outsmart it, so I closed the background object (I think that's what it was) and deleted the files, but then they came back. And this time, they brought popups with them. One was obviously fake, and I closed it from the Taskbar, but another message came up, telling me I was infected with the NetSky worm. This second message looked legit, but I never clicked on "yes" (to "fix" it) because I still didn't trust it.

This prompted me to do some research online about the NetSky virus. After running AdAware and my Symantec AV, AdAware found the Win32.TrojanDownloader.NewMedia, along with many other registry keys (things that started with "HKEY_LOCAL_MACHINE..." and a few "c://windows..." files. I let AdAware delete these.

I read about the worm/virus getting into people's registries and continuing to come back, so I decided I'd try a system restore to a point before all this started happening. It wouldn't work. No matter what date I picked, it told me it couldn't do it.

So I went into SafeMode, ran Microsoft's MRT (malicous removal tool?) which I had got from another computer and copied onto a cd. It found TrojanDownloader:Win32/Zlob.gen!L. AdAware kept finding the same Win32.TrojanDownloader.NewMedia files, so I knew it wasn't gone yet.

The last thing I did before leaving Safe Mode was to try a system restore. It worked. Now I'm running normally, hooked up to the internet, and I can't find any trace of my virus/worm. Should I clear out the System Restore by turning it off and then back on, and then assume I'm good to go? How can I check to see if I'm truly clear of the infection? I dl'd HiJackThis, if a scan will help. I also have the SmitfraudFix, but haven't run it yet.

Until I hear a reply, I'll be scanning AdAware, SuperAntiSpyware, and SpyBot, trying to find stuff. Thanks (in advance) for the help!

{Moved to more apprpriate Forum~~boopme}

Edited by boopme, 02 February 2008 - 02:40 PM.


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#2 ruby1

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Posted 02 February 2008 - 03:51 PM

Hi; suggest you carry on running the present scans then if you say you have the HJT tool on board, rerun it and post back a log for the team to check out ; if you think you have got a back door trojan on board the team need to review the log and see how, if at all, you can be cleaned

#3 gtechie

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Posted 02 February 2008 - 04:29 PM

Thanks for the quick reply and moving this topic to the right forum!

I'm logged onto a different computer right now, so let me get my infected one out of safe mode so I can access the internet to give you my HJT results. brb.

Edit: I see http://www.bleepingcomputer.com/forums/t/124974/post-misplaced-hijackthis-log-links/ that link... do you want my HJT log file to be posted in THIS thread, or at the link that I just copy/pasted?

Edited by gtechie, 02 February 2008 - 04:40 PM.


#4 ruby1

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Posted 02 February 2008 - 05:01 PM

if you have a log from the infected computer post it here then we can get the whole thing moved by the Team

#5 gtechie

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Posted 02 February 2008 - 05:56 PM

So, I ran AdAware, SuperAnitSpyware, and Spybot, and then rebooted.

Now, when I try to run my antivirus, it says:
"Symantec AntiVirus could not access the scan engine. Please ensure the product is properly installed."

And the symbol in the lower-righthand bar next to the clock has an exclamation mark on it.

I've heard of some worms changing the registry to block Norton. Is this one of those cases?

#6 boopme

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Posted 02 February 2008 - 06:06 PM

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

To avoid confusion, I am closing this topic.
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