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I Think I've Been Infected By Storageprotector


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#1 M4g1c14n

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Posted 01 February 2008 - 01:22 PM

Hi!
My computer has been infected by storageprotector, i think. I've got two icons on the desctop, that I don't get away, my computer is going slowly, turns u a lot of fake messages about problems with the computer and wants me to download sole files from the internet. It also disables the soundcard. That are all the malfunktuins I've discovered so far.

I would be really thankful for help.

Should I post a Hijack this log?

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#2 quietman7

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Posted 01 February 2008 - 02:21 PM

Please follow the the instructions for using Vundofix in BC's self-help tutorial: "How To Remove Vundo/Winfixer Infection".

After running VundoFix, a text file named vundofix.txt will have automatically been saved to the root of the system drive, usually at C:\vundofix.txt. Please copy & paste the contents of that text file into your next reply. If vundofix stalls or fails to run, continue with the rest of the steps and try running it again afterwards.

Please download AutoRuns and save it to your Desktop.
  • Create a new folder on your hard drive called AutoRuns (C:\AutoRuns) and extract (unzip) the file there. (click here if your not sure how to do this.)
  • Open the folder and double-click on autoruns.exe to launch it.
  • Please be patient as it scans and populates the entries.
  • When done scanning, it will say Ready at the bottom.
  • Scroll through the list and look for an entry related to strpmon.exe.
  • If found, right-click on the entry and choose delete.
  • Exit the program when done.
Please download OTMoveIt by OldTimer and save to your Desktop.
  • Double-click on OTMoveIt.exe to launch the program.
  • Copy the file(s)/folder(s) paths listed below - highlight everything in red and press CTRL+C or right-click and choose Copy.

C:\Program Files\StorageProtector
C:\Program Files\Common Files\StorageProtector
C:\Documents and Settings\All Users\Application Data\StorageProtector

  • Then in OTMoveIt, right-click in the open text box labeled "Paste List of Files/Folders to be Moved" and choose Paste.
  • Click the red MoveIt! button.
  • The list will be processed and the results for each line will be displayed in the right-hand pane.
  • Highlight everything in the Results window, press CTRL+C or right-click, choose Copy, right-click again and Paste it in your next reply.
  • Click Exit when done.
  • A log of the results is automatically created and saved to C:\_OTMoveIt\MovedFiles \mmddyyyy_hhmmss.log <- the date/time the tool was run.
  • Please copy/paste the contents of that log in your next reply.
-- Note: If a file or folder cannot be moved immediately you may be asked to reboot your computer in order to finish the move process.
If asked to reboot, choose Yes.


Caution: Be careful of what you copy and paste with this tool. OTMoveIt is a powerful program, designed to move highly persistent files and folders. Not following the directions as instructed or using incorrectly could lead to disastrous problems with your operating system.


Then search for and delete the following folder in bold if still present. You can use Windows Explorer to navigate to there:
C:\Documents and Settings\\Application Data\storageprotector <- this folder

Please download ATF Cleaner by Atribune & save it to your desktop. DO NOT use yet.
Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

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#3 M4g1c14n

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Posted 01 February 2008 - 03:28 PM

VundoFix V6.7.7

Checking Java version...

Sun Java not detected
Scan started at 20:50:22 2008-02-01

Listing files found while scanning....

C:\WINDOWS\system32\agdxcukv.dll
C:\WINDOWS\system32\cbxwvuu.dll
C:\WINDOWS\system32\fvspqhgl.exe
C:\windows\system32\gebcy.dll
C:\WINDOWS\system32\kstafnfp.dll
C:\windows\system32\kstafnfp.dllbox
C:\windows\system32\ycbeg.ini
C:\windows\system32\ycbeg.ini2

Beginning removal...

Attempting to delete C:\WINDOWS\system32\agdxcukv.dll
C:\WINDOWS\system32\agdxcukv.dll Has been deleted!

Attempting to delete C:\WINDOWS\system32\cbxwvuu.dll
C:\WINDOWS\system32\cbxwvuu.dll Could not be deleted.

Attempting to delete C:\WINDOWS\system32\fvspqhgl.exe
C:\WINDOWS\system32\fvspqhgl.exe Has been deleted!

#4 quietman7

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Posted 01 February 2008 - 03:53 PM

Continue with the rest of the instructions.
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#5 M4g1c14n

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Posted 01 February 2008 - 04:03 PM

I don't find strpmon.exe and there are no files called
C:\Program Files\StorageProtector
C:\Program Files\Common Files\StorageProtector
C:\Documents and Settings\All Users\Application Data\StorageProtector

but Vundofix locates more Vundos on my computer.

What to do?

#6 quietman7

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Posted 01 February 2008 - 04:07 PM

It appears this vundo variant has changed since the last time I dealth with it. This issue will require further investigation and probably the use of more powerful tools than we recommend in this forum. Before that can be done you will need you to create and post a hijackthis log.

Please read the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". You may have performed some of these steps already. If you can't perform a step, then skip and continue with the next. In step #9 there are instructions for downloading HijackThis and creating a log. (This is a self-extracting version which will automatically install the current version of HJT in the proper location.) If using Windows Vista, be sure to Run As Administrator.

When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. Please include the top portion of the HijackThis log that lists version information. An expert will analyze your log and reply with instructions advising you what to fix. After doing this, we would appreciate if you post a link to your log back here so we know that your getting help from the HJT Team.
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