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External Hd Not Accessible


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6 replies to this topic

#1 CaroleAnne

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Posted 31 January 2008 - 09:39 PM

I need to transfer files from a hard drive with Windows 98 (Quantum brand) to a hard drive with XP (Seagate brand). I have an adapter to connect a HD to another computer with a USB connector. I tried with three different jumper configurations (master, slave, cable select) on the external drive and different USB slots but it still didn't work. XP recognizes that a USB storage device is connected to the computer, but in My Computer the removable hard drive does not show up. What am I missing?

Edited by CaroleAnne, 31 January 2008 - 09:40 PM.


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#2 garmanma

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Posted 31 January 2008 - 10:01 PM

Are you connecting through a USB hub or a multi-card reader? Try using different plugs. Does the drive show up in Drive Management? What other USB devices are connected? Disconnect them and retry. I'll admit, when it first happened to me I got so p.o.'d I went out and got a USB add-on card for 8 bucks. After I did that I found this site:
www.usbman.com
Most of the problems are caused by IRQ conflicts. Take some time and search around that site for some tips
Mark

Edit: typo

Edited by garmanma, 01 February 2008 - 09:23 AM.

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#3 CaroleAnne

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Posted 31 January 2008 - 10:55 PM

I used a powered USB to IDE/SATA adapter to connect the hard drive I had removed from another computer. No other devices were connected to the computer. The hard drive did show up in Device Manager. I did not look under disk management but I certainly will tomorrow when I'm back at PCs4People. I will also look through the website you mentioned. I know you can check IRC conflicts (is that the same as IRQ?) in BIOS/CMOS but I don't know where you check for it when XP is running. Could you give me that information?

Edited by CaroleAnne, 31 January 2008 - 10:56 PM.


#4 DaChew

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Posted 31 January 2008 - 11:03 PM

many of those adapters don't work, it's better to just use a proper external enclosure or just hook the drive directly to the cd-rom's connections(desktop computer), which you have temporarily disconnected
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#5 usasma

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Posted 02 February 2008 - 08:26 AM

Were you having problems with the computer before you tried to recover the data? Could it be that the hard drive is dying/dead? If so, repeated accesses will lessen the chance of a successful recovery.

Is the drive recognized in the BIOS when you boot up (with it plugged into the USB port)? If so, have you tried running a diagnostic (usually free) from the hard drive manufacturer's website?
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#6 CaroleAnne

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Posted 02 February 2008 - 06:40 PM

Thanks for all the help! I finally worked around it by getting the backup floppy disks from the original computer's owner and loading the information from them. It is always the simple solution that should be check out and used. (I didn't know they had backup disks and they didn't tell me.) Next time I have to move information from one drive to another, I will disconnect the CD drive and use those cables -- get advice, again the simple solution I overlooked. I have used the USB-IDE/SATA adapter and it worked before, but it appears to be unreliable. Thanks again.

Carole

#7 garmanma

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Posted 02 February 2008 - 08:23 PM

Good to hear you got the job done
Mark
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