I have a SONY VAIO VGN – N11S_W
Laptop running Windows XP
which is not yet 12 months old. However when I moved last year I accidentally took a box to the tip with the invoice / receipt in it so I am a tad stuck to get it repaired under warranty right now!
My laptop was put in hibernate mode yesterday for approximately one hour, on return when accessing the laptop again it seemed to crash, it will now not operate or reboot correctly.
I can access BIOS
but nothing else will load, cannot reboot, reformat or anything so I am at a loss of what is wrong.
I get a blue screen with the following error message:A problem has been detected and windows has been shut down to prevent damage to your computer.
If this is the first time you've seen this error screen restart your computer (not possible). If this appears again follow these steps:
Disable or uninstall any anti-virus, disk defragmentation or backup utilities. Check your hard drive configuration, and check for any updated drivers. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.
*** STOP: 0x00000024 (0x001902FE, 0xF7A6F80C, 0xF7A6F508, 0xF72191FC)
*** ntfs.sys – address F72191FC base at F720C000, datestamp 41107eea
History of it, there is nothing unusual installed on there or anything new, it’s basically used for photos and simple browsing online… it did have a habit of crashing frequently and the same blue screen would appear but it disappeared that fast I never got a chance to read what it said… it would then reboot and tell me “Windows has recovered from a serious error”
I never made a back up of the recovery section to discs. I did try but for some reason it would make an entire full copy and use to pause at around the making of disc three so I gave up! It does have a recovery partition but I’ve tried what I can to re-install from that but it just keeps going back to the same blue screen!
Someone on the AOL forums told me to Run CHKDSK /F
with a Win XP CD but I have no discs at all…
Any ideas what this is or how I am going to fix it. I am not bothered about re-installing it as there is nothing on there I will lose of value since I backup on my PC, can I re-install a new operating system just to salvage it to make it useable!
If I have to purchase a set of recovery discs then so be it but where from?
Any ideas would be most welcome!